The reception staff was either new or not very familiar yet. We stayed for 2 nights and paid in full when we arrived. Only to be asked to pay again the following day as they made a mistake of charging only for one night.

The location is a little off the main road. Breakfast is by the nearby Pancake house. We did not know there was a simple complimentary hotel breakfast in the hotel dining area as well as it was not mentioned when we checked in. The guards at the entrance were very courteous and very attentive, assisting us everytime we enter and left the building, ensuring we had parking and always greeting us.

Stayed in May 2024

The noises at night. We can hear the guests, & the housekeeper's walking and talking too loud inside the room. The giant ice maker near the elevator is too loud at night especially when your room is near the elevator. We had to request to be moved to a different room to get some sleep. Other than that, the hotel is small, but the rooms are spacious.

Friendly staff. The room is spacious. Beds are queen size. Facilities smells good

Stayed in May 2024

The showers only have a "rain shower" which is not good for rinsing the lower body. They also only have a partial divider separating the shower from the rest of the bathroom, allowing water to splash all over the bathroom floor.

The staff were the greatest! Always welcoming and happy to help! They even held an umbrella over my wife's head while we walked to our car to shade her from the sun.

Stayed in March 2024

Nothing to mention

Location and staff were excellent

Stayed in March 2024

The shower only has a partial divider with no door separating the shower from the rest of the bathroom. The "rain shower" splashed water onto the bathroom floor. There was no standard angled shower head, so it was difficult to rinse your entire body.

The staff was very helpful and friendly. They held an umbrella over my wife's head to shade her from the sun as we walked to our car. The hotel also held an Earth Day celebration during which the taff did a traditional Philippine dance and then a movie was shown.

Stayed in March 2024

None

Great place to stay super clean. Low price and has a good staff! Will recommend it to our families and friends. We will come back soon!

Stayed in March 2024

Location much easy to find

Place nice

Stayed in February 2024

Nothing.

Great place to stay, highly recommended to all my friends and family. It exceeded my expectations and will be back soon!

Stayed in January 2024

Not serving food at lunch time and the hot water temperature is not 24 hours.

It’s located in a quiet area.

Stayed in March 2024

The ordered breakfast at Pancake house was overpriced it was a rice meal.

Perfect location , adjacent to establishments

Stayed in February 2024

Long walk for public transportation access.

Accommodation was good.

Stayed in February 2024

The property needs to replace some of its clean but dull/gray towels in the bathroom with new ones.

I like everything about the property.

Stayed in December 2023

Please please please please fix the wifi it's not good.

I generally like the microtel and area.

Stayed in January 2024

We were expecting a microwave to reheat our packed food but there was none. Fortunately, there is a refrigerator which is already good for storing some of our packed foods and drinks.

The bed is comfortable for us. I did not order any breakfast during the booking so nothing to tell about the breakfast. There is a swimming pool at the ground level so the kids enjoyed this one. S&R is also within walking distance of the hotel so it's a convenience, especially for us with kids. It's also a quiet area and very near NLEX and also near SM Angeles and Robinson's Place Angeles. Sky Ranch Pampanga is also near.

Stayed in January 2024

Location. Excellent value for money

Stayed in December 2023

lack of microwave oven

location

Stayed in November 2023

It is a good hotel

Stayed in October 2023

Pillows were too hard

We made our own arrangements.

Stayed in September 2023

Water pressure was a bit low during our stay, but that's a minor issue. There's also no breakfast in-house (there's bread and jam, juices, and instant coffee, though), but they'll place an order for you from the nearby Pancake House.

Beds were comfortable, the AC's working properly, staff was friendly and attentive. There's also an ice machine on the 2nd flr (not sure where else), which was really convenient.

Stayed in July 2023

Nothing it was all good!

The staff are very welcoming, helpful and friendly. I think it's 1 of the best hotel in San Fernando Pampanga. I would take my family to stay with them again. My kids live the pool. The room was very comfortable and clean. We felt safe and the location was a easy jeepny ride to SM mall and back. Lastly, my wife was happy staying there.

Stayed in June 2023

Nothing wrong

Everything

Stayed in May 2023

We liked everything!

The size of the room was great and had everything we needed! I have been employed by some of the best hotels in the USA has a Chef & I have owned seven restaurants, the staff at Microtel is one of the Very Best I have ever encountered! Every staff member we encounter was very friendly and attentive!

Stayed in May 2023

Not enough cold soft drinks available.

Nice clean facility with friendly and helpful staff.

Stayed in June 2023

None

Excellent customer service. Kudos to all the staff!

Stayed in April 2023