Monaliza Surf Resort, Urbiztondo, San Juan, La Union, 2514 San Juan, Philippines
#6 of 9 hotels in San Juan
Guests' ChoiceBased on 37 hotel reviews
5.8Cleanliness
6.1
Comfort
6.1
Location
8.4
Facilities
5.7
Staff
7.6
Value for money
5.8
Free WiFi
2.5
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Showing 1 – 25
Reviewed: 12 May 2023
Jim
PhilippinesAdditional charges upon check out
Located beach front
Stayed in May 2023
Reviewed: 10 April 2023
Nathalie
Philippinesmahina ang aircon. ang fan hindi nalinis kaya mahina. we had to remove pa ung cover para lumakas. buti may dala kami extra clip fan kasi mainit talaga.
near beach, quiet dun sa part ng room namin. not the front room. good wifi
Stayed in April 2023
Reviewed: 20 December 2022
Patricia
PhilippinesThe bed in the fan room is slightly uncomfortable but still okay considering the price of the room.
Location is great, staffs are nice.
Stayed in December 2022
Reviewed: 28 September 2022
Rodritchie
PhilippinesUncomfortable bed, checkin was a bit average, have to pay to park, shower/toilet facilities are very average.
Close to beach
Stayed in September 2022
Reviewed: 14 August 2022
Janelle
Philippinesit did not look like the photos
near the beach
Stayed in August 2022
Reviewed: 24 March 2022
Hannah
Philippineseven though they let us do a late check in, they provided us with a totally different room because “it was already very late and the other rooms were given to the earlier guests”
they let us check in very late, around 9pm, for no extra cost
Stayed in March 2022
Reviewed: 28 February 2022
Rova
Saudi ArabiaWe paid different Price from what is stated in the website.
Location is great. Host are very accommodating and helpful
Stayed in February 2022
Reviewed: 9 May 2023
Cariza
Philippinesshared bathroom and not ventilated. super init lalo na for summer trip. maliit din yung fan and madumi pa.
Stayed in May 2023
Reviewed: 22 February 2023
Soriano
PhilippinesPlease paayos yung kama wala pa nangyayari umaalig na hahahah
Location wise
Stayed in February 2023
Reviewed: 27 January 2023
Ma
PhilippinesIt is sooo dirty. They don't clean the common bathroom everyday. It smells like cockroach and there are cockroaches that came out. There is also dust everywhere, and bird poop on front of the door that they did not bother to clean or remove.
I like that it is close to the beach and that there is a healthy salad and ramen place within the resort.
Stayed in January 2023
Reviewed: 7 January 2023
Marco
PhilippinesThe electric fan was not cleaned and full of dirt.
Stayed in January 2023
Reviewed: 1 January 2023
Maria
Philippinesnone
all
Stayed in December 2022
Reviewed: 13 December 2022
Greg&annie
AustraliaWe didnt get the room we booked. We got upgraded but it still wasnt the room we booked..we called booking.com. we photographed a letter sent to the property from booking .com. the letter completely lied about our concerns. So it was very difficult to ascertain who was at fault, the property or booking.com. so my recommendation would be not to book thru booking.com
The surf out front on the beach
Stayed in December 2022
Reviewed: 12 November 2022
Ji-ann
PhilippinesI booked through this app but they charged me extra!
Stayed in November 2022
Reviewed: 2 November 2022
Daryl
PhilippinesBed is too small, toilet has no bidet or even heater, the room is very basic and not at all worth the price i paid for it. The room also has a window that cannot be closed and there is a mini ramen shop in front of it. It was very noisy and my only divider to the outside is a very thin curtain.
Location is good
Stayed in October 2022
Reviewed: 31 October 2022
Soriano
PhilippinesComfort room but it's alright
Accommodating staff approachable
Stayed in October 2022
Reviewed: 19 September 2022
Lee
United KingdomWe booked a double fan room. Advertised as coming with a private WC and flatscreen TV. It didnt come with either. The small single shower room and small single toilet room were shared with 3 other tourist rooms and a staff room. No TV. When we checked in I said to the lady it was advertised with a private bathroom. In response she just pulled a stupid face and shrugged. She then just told me to take it up with Booking.com. Booking.com can only advertise as good as the information they are given. And they obviously DONT get accurate information from this place. This place does not care that their advertising is a lie. The room looked NOTHING like the rooms given on the photos on Google maps or the photos on Booking.com. The room we got got was very basic. Gaps in the walls and roof and no mosquito net to protect against bugs. As a result we killed big cockroaches in our room and picked up about 8 mosquito bites during our stay. We wanted to use the shower after a full day out doing tourist stuff and having dinner. The shower light wasn't working. It was pitch black and couldn't see. We asked them to fix it. The man said he couldn't because 'maintenance has gone home.' He suggested to take shower in the toilet instead. The toilet stank by this time and does not have a shower in it! I asked for a bulb and fixed it myself. We asked for the WiFi code. Was told that wasn't possible because the man had a poorly hand. He hadn't just injured it, it wasn't an emergency. Eventually I think even HE knew that was ridiculous, so he gave us the WiFi code later. That proved to be a waste of time though as the WiFi was useless, it didn't work. The shower smelled of urine every time I used it. On the morning we checked out loud hammering started at 8am direct below our heads while we slept. To be fair - when I asked them to stop and wait an hour they did. There are many places to stay in this area.
Leaving.
Stayed in September 2022
Reviewed: 28 November 2021
Homer
Philippines.tv is not working, sudden changes on the price especially on your side..
kind staff, accessible
Stayed in November 2021
Reviewed: 14 January 2023
Anonymous
New Zealandno water outside and lack of shower room
beach front
Stayed in January 2023
Reviewed: 19 June 2023
Lorenzo
PhilippinesThere are no comments available for this review
Stayed in June 2023
Reviewed: 20 February 2023
Gene
United StatesThere are no comments available for this review
Stayed in February 2023
Reviewed: 25 December 2022
Fornillos
PhilippinesThere are no comments available for this review
Stayed in December 2022
Reviewed: 7 December 2022
Steven
United KingdomThere are no comments available for this review
Stayed in November 2022
Reviewed: 29 November 2022
Rhea
PhilippinesThere are no comments available for this review
Stayed in November 2022
Showing 1 – 25
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