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  5. Reviews of RedDoorz Hostel Monaliza Surf Resort

Reviews of RedDoorz Hostel Monaliza Surf Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Monaliza Surf Resort, Urbiztondo, San Juan, La Union, 2514 San Juan, Philippines

#6 of 9 hotels in San Juan

Guests' Choice

Review score

Based on 37 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.1

  • Location

    8.4

  • Facilities

    5.7

  • Staff

    7.6

  • Value for money

    5.8

  • Free WiFi

    2.5

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Showing 1 – 25

  • Reviewed: 12 May 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Additional charges upon check out

    Located beach front

    Stayed in May 2023

  • Reviewed: 10 April 2023

    7.0
    Will return naman. will just make sure na ok ang aircon na kukunin naming room.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    mahina ang aircon. ang fan hindi nalinis kaya mahina. we had to remove pa ung cover para lumakas. buti may dala kami extra clip fan kasi mainit talaga.

    near beach, quiet dun sa part ng room namin. not the front room. good wifi

    Stayed in April 2023

  • Reviewed: 20 December 2022

    7.0
    Good cheap stay in Urbiztondo La Union
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The bed in the fan room is slightly uncomfortable but still okay considering the price of the room.

    Location is great, staffs are nice.

    Stayed in December 2022

  • Reviewed: 28 September 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Uncomfortable bed, checkin was a bit average, have to pay to park, shower/toilet facilities are very average.

    Close to beach

    Stayed in September 2022

  • Reviewed: 14 August 2022

    7.0
    it was fine
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    it did not look like the photos

    near the beach

    Stayed in August 2022

  • Reviewed: 24 March 2022

    6.0
    Room we got felt like it wasn’t we paid for
    • Leisure trip
    • Group
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    even though they let us do a late check in, they provided us with a totally different room because “it was already very late and the other rooms were given to the earlier guests”

    they let us check in very late, around 9pm, for no extra cost

    Stayed in March 2022

  • Reviewed: 28 February 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    We paid different Price from what is stated in the website.

    Location is great. Host are very accommodating and helpful

    Stayed in February 2022

  • Reviewed: 9 May 2023

    1.0
    not happy. we haven’t stayed actually. checked out early and looked for other accommodation nearby. sayang pera
    • Leisure trip
    • People with friends
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    shared bathroom and not ventilated. super init lalo na for summer trip. maliit din yung fan and madumi pa.

    Stayed in May 2023

  • Reviewed: 22 February 2023

    9.0
    Please fix the bed
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Please paayos yung kama wala pa nangyayari umaalig na hahahah

    Location wise

    Stayed in February 2023

  • Reviewed: 27 January 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 5 nights

    It is sooo dirty. They don't clean the common bathroom everyday. It smells like cockroach and there are cockroaches that came out. There is also dust everywhere, and bird poop on front of the door that they did not bother to clean or remove.

    I like that it is close to the beach and that there is a healthy salad and ramen place within the resort.

    Stayed in January 2023

  • Reviewed: 7 January 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The electric fan was not cleaned and full of dirt.

    Stayed in January 2023

  • Reviewed: 1 January 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    none

    all

    Stayed in December 2022

  • Reviewed: 13 December 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    We didnt get the room we booked. We got upgraded but it still wasnt the room we booked..we called booking.com. we photographed a letter sent to the property from booking .com. the letter completely lied about our concerns. So it was very difficult to ascertain who was at fault, the property or booking.com. so my recommendation would be not to book thru booking.com

    The surf out front on the beach

    Stayed in December 2022

  • Reviewed: 12 November 2022

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I booked through this app but they charged me extra!

    Stayed in November 2022

  • Reviewed: 2 November 2022

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Bed is too small, toilet has no bidet or even heater, the room is very basic and not at all worth the price i paid for it. The room also has a window that cannot be closed and there is a mini ramen shop in front of it. It was very noisy and my only divider to the outside is a very thin curtain.

    Location is good

    Stayed in October 2022

  • Reviewed: 31 October 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Comfort room but it's alright

    Accommodating staff approachable

    Stayed in October 2022

  • Reviewed: 19 September 2022

    1.0
    False advertising and terrible customer service
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    We booked a double fan room. Advertised as coming with a private WC and flatscreen TV. It didnt come with either. The small single shower room and small single toilet room were shared with 3 other tourist rooms and a staff room. No TV. When we checked in I said to the lady it was advertised with a private bathroom. In response she just pulled a stupid face and shrugged. She then just told me to take it up with Booking.com. Booking.com can only advertise as good as the information they are given. And they obviously DONT get accurate information from this place. This place does not care that their advertising is a lie. The room looked NOTHING like the rooms given on the photos on Google maps or the photos on Booking.com. The room we got got was very basic. Gaps in the walls and roof and no mosquito net to protect against bugs. As a result we killed big cockroaches in our room and picked up about 8 mosquito bites during our stay. We wanted to use the shower after a full day out doing tourist stuff and having dinner. The shower light wasn't working. It was pitch black and couldn't see. We asked them to fix it. The man said he couldn't because 'maintenance has gone home.' He suggested to take shower in the toilet instead. The toilet stank by this time and does not have a shower in it! I asked for a bulb and fixed it myself. We asked for the WiFi code. Was told that wasn't possible because the man had a poorly hand. He hadn't just injured it, it wasn't an emergency. Eventually I think even HE knew that was ridiculous, so he gave us the WiFi code later. That proved to be a waste of time though as the WiFi was useless, it didn't work. The shower smelled of urine every time I used it. On the morning we checked out loud hammering started at 8am direct below our heads while we slept. To be fair - when I asked them to stop and wait an hour they did. There are many places to stay in this area.

    Leaving.

    Stayed in September 2022

  • Reviewed: 28 November 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    .tv is not working, sudden changes on the price especially on your side..

    kind staff, accessible

    Stayed in November 2021

  • Reviewed: 14 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    no water outside and lack of shower room

    beach front

    Stayed in January 2023

  • Reviewed: 19 June 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 20 February 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: 25 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 7 December 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 29 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

Showing 1 – 25

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