am particular with bathroom amenities... for 4 check in pax, there were only 2 hand soaps; dental care kit not enough for the overnight stay (toothpaste too small). No shower cap, vanity kit, lotion too!

the room was spacious, cozy and clean. i found the lights too dim; i prefer it to have a big bright light for the entire room, up to the guest to switch it off when not needed. the staff are very accommodating and courteous! just didnt have the chance to go around and see the pool.

Stayed in April 2024

Maybe they can provide free bottled water per overnight stay.

Nice clean room. Good breakfast. Spacious common areas. Convenient parking. Friendly staff.

Stayed in April 2024

I would like to suggest that the hotel will have a bigger place for breakfast buffet and mote choicea of food

We love that the room have 3 single beds. The staff of the hotel are very accomodating and friendly. Special thanks to intern lyka for accomodating us. This is already my second time and still im satisfied

Stayed in April 2024

Pool and fitness center.

Stayed in March 2024

Poor internet connection

Clean well kept room. Good breakfast.

Stayed in April 2024

I didn't like ... ??? Hmmnnn --- Sorry. I have no reason to dislike anything. All fine.

Room is big enough for 2 persons. The room is clean. Toilet/Bathroom is fine. Breakfast is very satisfying. There is good looking pool but we did not use it. As we had not enough time to do it.

Stayed in January 2024

the room and the hotel overall is clean but should also pay attention to things such as drawer handles, cabinets. They are dusty and looks like never wipes in ages. Also we found a biscuit and used slippers from previous occupants in the drawer

Staff friendly, professional, helpful. Spacious room. Generally clean. Good breakfast. Heated pool

Stayed in March 2024

Furnitures all look worn out. Need to be updated.

The hotel is clean and smells very nice the staff are very attentive and very professional. The rooms need are clean but needs minor maintenance the furniture needs attention. They all look so worn out with scratches everywhere. The sliding door to the bathroom in room 516 gets stuck you need some force to open it. The safe in 316 is out of order. Otherwise everything is good.

Stayed in February 2024

Could have made the open space on upper floors more appealing aesthetically...quite bland...was chilly and too windy to try pool outside

Great room...wonderful staff...awesome breakfast...great parking area with lots of space...great location...wonderful facilities

Stayed in January 2024

None

All the staffs are very polite.

Stayed in February 2024

Both pools during our stay are dirty. There are also no staff visible within the pool area.

They were able to provide all our requests.

Stayed in January 2024

they giving 1 access card per room and i book 2 rooms. it’s difficult for 5 person to stay inside the room while others wants to go out due to automatic off if u removed the card key.they should provide 2 access card per each room

staff greetings and accommdating

Stayed in February 2024

Rooms are not totally fresh anymore, so may be time for some modernization. Not the best view in Tagaytay.

Comfortable king size bed in an overall good hotel providing all amenities you need for your stay. Convenient for business travellers. Decent Breakfast included. The place was empty during week days, but i suppose it may be more busy on week ends.

Stayed in January 2024

food menu prices of the hotel restaurant is not updated on their QR code

Cleanliness

Stayed in January 2024

Aircon was quite noisy and the food option at the breakfast buffet was only few.

Room was big, food at the restaurant is good. Staff were nice and friendly.

Stayed in December 2023

We called housekeeping and took some time for them to response.

Spacious room,

Stayed in December 2023

shower takes time to get hot

fast service and good breakfast

Stayed in January 2024

The not so good view from the window! Also the low quality of the flat-screen TV and Fridge!

I like all the staff!

Stayed in January 2024

Beds are small. We were booked at the 3rd flr and our view is ugly, the aircons and walls are blocking the view. Had to call the maintenance at 12 midnight because aircon isnt working well. But they were quick enough to fix it. I wish their holiday buffets are safe for everyone, less seafood or at least more options for those with allergies.the bar by the pool isnt open. And there was no life guard around unlike in other hotels. No one offered for beach towels. Parking isnt that big and may be crowded and full on a peak day

Staff are nice. Location is very accesible from the highway and there are a lot nice restaurants nearby. Lobby is spacious and nice. Pool is heated with kiddie pool. Love the massage as well. Buffet breakfast is good. I love that they have fridge inside the room as well. I wish it was stated in the list of amenities as well.

Stayed in December 2023

the liquid bath gel and shampoo dispensers are hard to dispense. Bed sheets are not that fresh

staff are friendly , our room is clean and spacious , location is very accessible .

Stayed in December 2023

There was a moldy smell in the bathroom. It is outdated inside their bathroom, the venner was peeling off. The iron I got brought to the room had a burnt smell and transfered to my clothes. I had a massage, it was good but the massage table had a smell. For the price I could've gotten a more pleasant ambiance.

Quiet room, comfy bed. Ample storage space for clothes. Breakfast was offered with the stay. Staff was helpful. Pool and massage service available.

Stayed in November 2023

Some parts of the room are dusty when we initially entered and we even upgraded our room upon checked in.

Convenient and friendly staff.

Stayed in October 2023

No concerns!

Impressive hotel in appearance, facilities and especially the staff.

Stayed in December 2023

The room is spacious. The place is very quiet. Staffs were helpful

Stayed in November 2023