445 Tagaytay-Calamba Road, Barrio Sungay West, Tagaytay City, 4120 Tagaytay, Philippines
#45 of 47 hotels in Tagaytay
Guests' ChoiceBased on 15 hotel reviews
6.6Cleanliness
7.1
Comfort
7.3
Location
8.4
Facilities
6.8
Staff
8.4
Value for money
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 15
Reviewed: 11 March 2024
Ronald
AustraliaThe restaurant staff are very helpful but struggle sometimes through the (english) language barrier. No major issues but we were a little surprised as we understood that english is believed to be a second language.
We booked in for another three days before we were due for our original booking of 7 days due to other travel disruption. The hotel placed us in a one bedroom room with plenty of space before we moved into a larger studio after the 3 days. Very pleased with what the hotel offered.
Stayed in March 2024
Reviewed: 3 January 2023
Chaariss
PhilippinesFirst, they gave me the WRONG type of room (I booked a double bed, they gave me a twin bed). They did apologize but 1 staff still tried to justify my room of choice until i had to point it out to her ON THE PRINTED booking of what I had booked and she saw I was on the right. But even so, they were NOT able to do anything nor EVEN TRY to compensate anything. They only offered to fix the beds to make it into 1 bed, so of course (Having no choice at all) had to accept the only offer they can provide. I expected that they would push the beds together and fix the bedsheets (of course, so the beds wouldnt split right? as most hotels would've) but no, housekeeping went inside and literally JUST PUSHED THE BEDS TOGETHER. If I had known that thats all theyre gonna do, I couldve just done it myself. Second, the hallways of the rooms are DIRTY, MESSY and it SMELLS. Wallpapers are torn, paint jobs are poor, cabinets are scratched, walls in the room are dirty. The only place that looks nice is the Lobby. Third, WIFI sucks. I stayed here for 2 night and majority of the time theres no WIFI. Fourth, I HAD to pay full price for a lousy stay.
Location was not good BUT just OKAY. Its close to Crosswinds but other than that not much restaurants around the area.
Stayed in December 2022
Reviewed: 28 December 2022
Charmie
Philippinesdirty rooms, VERY DIRTY TOILET! whole bathroom was dirty. we had to use our slippers to be able to shower. bed and pillows were very uncomfortable. bedroom curtains and sofa were very dirty. head board was made of foam, that was very dusty and made my allergy crazy. i felt so uncomfortable that i only slept 4hrs and kept waking up. we only slept for 1 night and we were so tired we didn’t complain anymore. we just wanted to rest but actually failed to.
i was greeted upon arrival
Stayed in December 2022
Reviewed: 20 December 2022
Randal64
KuwaitStaff very accomidating.
Stayed in December 2022
Reviewed: 6 December 2022
Yasmin
United StatesNo hot water! no buffet breakfast!
Stayed in December 2022
Reviewed: 24 November 2022
Kat
PhilippinesNot that I remember
Staff are accommodating, quick action in requests. Polite and approachable, the room is clean, neat and Air-conditioning is perfect.
Stayed in November 2022
Reviewed: 6 February 2023
Bernal
PhilippinesThere are no comments available for this review
Stayed in January 2023
Reviewed: 8 January 2023
Beverly
PhilippinesThere are no comments available for this review
Stayed in December 2022
Reviewed: 21 November 2022
Jhoana
PhilippinesThere are no comments available for this review
Stayed in November 2022
Reviewed: 9 July 2023
Jackie
PhilippinesThere are no comments available for this review
Stayed in May 2023
Reviewed: 1 April 2023
Gio
PhilippinesThere are no comments available for this review
Stayed in April 2023
Reviewed: 25 January 2023
Dette2ne
PhilippinesThere are no comments available for this review
Stayed in January 2023
Reviewed: 22 January 2023
Sol4348
PhilippinesThere are no comments available for this review
Stayed in January 2023
Reviewed: 2 January 2023
Anonymous
PhilippinesThere are no comments available for this review
Stayed in November 2022
Showing 1 – 15
Faulensee, Switzerland
Dublin, Ireland
Linthicum Heights, USA
Réalville, France
Velden am Wörthersee, Austria
Montréal, Canada
West Firle, UK
Olhão, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content