Skip to main content
  1. Hotel reviews homepage
  2. Philippines hotel reviews
  3. Luzon hotel reviews
  4. Puerto Princesa City hotel reviews
  5. Reviews of Hotel Palacio Puerto Princesa

Reviews of Hotel Palacio Puerto Princesa

Puerto Princesa South Road, 5300 Puerto Princesa City, Philippines

#30 of 72 hotels in Puerto Princesa City

Guests' Choice

Review score

Based on 72 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    7.8

  • Facilities

    7.9

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    4.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 9 May 2024

    8.0
    Comfortable stay with great hotel facilities. Really lovely staff
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Lovely restaurant and big rooms with a great shower

    Stayed in April 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The air conditioning. Very noisy, but slowly it still cools.

    The staff and the manager did all the trick for us. They helped out a lot and answered all our needs and questions. The massage services are spot on too. Very good value for money.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 10 nights
    • Submitted via mobile

    Pool was very dirty

    Staff were super helpful and welcoming!

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Beautiful hotel with a lovely sunset view and swimming pool.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 2 nights

    The bathroom was not deeply cleaned. We booked the van to Port Barton with them and we had to wait 2h versus the initial schedule so I don't recommend this service unless you have plenty of time.

    The room was big with a very nice view. Amazing common areas with a nice swimming pool. Nice food at the restaurant but no way to pay by credit card.

    Stayed in March 2024

  • Reviewed: 11 April 2024

    8.0
    A much needed respite from the hectic puerto Princesa
    • Leisure trip
    • Group
    • Standard Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The pool area, the staff and the restaurant food

    Stayed in March 2024

  • Reviewed: 8 April 2024

    9.0
    Amazing!
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The one thing we could think of was the themperature of the pool, which was a bit too warm, but no dealbreaker at all!

    The staff was extremely friendly and helpful. When we arrived we were warmly welcomed by the manager, who was honestly one of the nicest people we’ve met in the Philippines. The rest of the staff did everything they could to make us happy. You truly couldnt ask for a better experience!

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Good hotel for a few days in PP
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The dinner menu was rather small and the location is a bit out of the way, but you can rent a scooter

    Very welcoming and supportive staff. Pool was nice, the room was clean and spacious enough for two people

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Hotel near Puerto Princesa Airport with good amenities and helpful staff
    • Leisure trip
    • Solo traveller
    • Queen Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    For anyone staying a few nights, this hotel would best suit couples/groups that plan to hire their own mopeds. Otherwise, you have to get a tricycle to the bay/town. On my first night, the curtains had been open all day, and the room was very hot. Unfortunately, the fan is really loud, so it was hard to get a good night's sleep. The following day, I kept the curtains shut, and the room was a lot cooler - I blasted the fan for an hour before bed and was very comfortable. The poolside airbeds could do with a wash, and sometimes the restaurant/bar bathrooms didn't have toilet paper.

    The staff are very helpful. During my stay my phone fell into the sea and needed to be charged wirelessly. The manager sold me his wireless charger, which is not a device commonly available to purchase in Palawan. This was incredibly useful as it would've been really difficult for me to get to my next location and accommodation without a phone. My room was spacious, and the shower was hot with strong water pressure. The hotel food is good quality and they offer cost-effective cocktails and friendly poolside service. The hotel is close to the airport, and a great choice for a stopover.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Nice view and friendly staff
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The aircon is a bit loud

    The owner is very friendly and helpful. An early check in wasn't a problem and we've got a better room for free. The view is amazing!

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    far away from the city

    big room with ac, balcony and nice view. you can safely leave your scooter outside right next to the entrance. Clean bathroom with hot shower.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    We had a room where there was no mirror, only in the bathroom and there was also no TV. We also couldn’t leave the tiniest bit of food or wrapping because there were ants. The shower head also didn’t work properly. Our first night we didn’t have WiFi connection in our room, only in the restaurant and the hallway. But somehow we did get WiFi connection the second night.

    The staff is extremely friendly and the room was very good value for money.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    9.0
    Good choice in Puerto Princessa. I felt very comfortable in this hotel.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioner is a bit noisy. Maybe a little bit more attention to cleaning would be helpful. Still some ongoing work in progress.

    Great staff, good food, amazing view from the balcony of our room, the owner is very communicative and always willing to help. The bed was very comfortable. The pool is small, but very refreshing in mornings.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    No Real Issues
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 1 night

    The property is still under development. I think the price for the room was a little steep for the lack of amenities the property offers.

    We only stayed a single night not even a total of 9 hours at this place so I can only contribute a small amount. Wifi worked well, bed was comfortable enough, the shower gave hot water and the A/C worked. Staff was very kind.

    Stayed in January 2024

  • Reviewed: 24 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Room

    Ex customer service

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    It was a pleasant restful one night stay for my family.
    • Leisure trip
    • Family with young children
    • Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    I like the venue over looking the bay very majestic they just have to work on the Airconditioning more but there was a brown out

    Stayed in February 2024

  • Reviewed: 7 March 2024

    9.0
    Great Restaurant and Wonderful view of Bay and Sunet
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night

    Swimming Pool was under maintenance

    Dinner at Restaurant was excellent - great view of the Bay and Sunset, staff very attentive and helpful, food was very good Breakfast served from 7am to 10am - made to order fresh coffee, omelette

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Friendly staff and a lovely hotel
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Not a complaint but just to note there is ongoing construction works due to a pool being constructed. This will be a great addition to the hotel. Scooter or tuk tuk required to get to more vibrant areas of town

    Lovely hotel with super helpful and friendly staff. They kindly arranged for birthday decorations to be set up in our room before arrival. Helpful arranging tours etc.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    No water pressure.

    Friendly staff.

    Stayed in January 2024

  • Reviewed: 18 February 2024

    7.0
    So so stay
    • Leisure trip
    • Solo traveller
    • Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Dark blue walls make it very dark and scruffy looking. Could do with a general update. Breakfast only from 8am to 10am so leaving at 0745 for the regular daily Manila flight at 10.25 means no breakfast. Location weirdly set back. Noisy AC.

    Hot shower. Decent pressure. Comfy bed. Coffee sachets and hot water in lobby.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    7.0
    Its great for one night stay
    • Leisure trip
    • Group
    • Triple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Still going thru renovations and not quite ready for guests. Amenities are very very basic , no TV , no bottle water in the room . No hot water .

    Lobby is spacious and with great ambience Room has good AC and good WiFi

    Stayed in February 2024

  • Reviewed: 14 February 2024

    7.0
    Good
    • Business trip
    • People with friends
    • Queen Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    There is no room service and the food is only available from outside but no restaurant.

    Big property overlooking the bay with decent room size. Good breakfast.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    For now it’s too big, doesn’t seem to be finished. Our room was not very complete and restaurant not open. There was a police conference while we were there so the entire lobby and restaurant was packed with officers. Made us feel quite uncomfortable and forced us to stick to our room with balcony (that all officers were constantly staring upon). Felt a bit too big and quiet. During the day there was so much security at the gate, at night all gates were open without security.

    The staff and particularly manager was very nice and helpful! The hotel had a nice view and seems good potential in making it an awesome accommodation. Room and bathroom were spacious and we had a nice balcony!

    Stayed in January 2024

  • Reviewed: 25 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The view from the hotel room is amazing, exactly like the pictures. The staff were really helpful and were very prompt in guest requests. It has a good value for money considering the premium views of Puerto Princesa Bay.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really ,you need a tricycle to go to the mall or à restaurant but they are so cheap, around 150 philippino pesos .

    The manager and his staff are super helpful ,to book a van,tricycle,tour...just super nice.They dont have à restaurant but they can organise delivery food with à wonderful restaurant,doing pizza and gréât pasta.

    Stayed in January 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!