Puerto Princesa South Road, 5300 Puerto Princesa City, Philippines
#30 of 71 hotels in Puerto Princesa City
Guests' ChoiceBased on 80 hotel reviews
8.0Cleanliness
8.1
Comfort
8.2
Location
7.8
Facilities
7.8
Staff
8.9
Value for money
8.5
Free WiFi
4.2
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End of dialog contentReviewed: 22 May 2024
Craig
United StatesThey really need to take credit cards.
A great value in a tourist area.
Stayed in May 2024
Reviewed: 18 May 2024
Lisa
United KingdomMost people rude and bar and restaurant was expensive
Was nice hotel
Stayed in May 2024
Reviewed: 15 May 2024
Damey
PhilippinesWi-fi connection is dropping from time to time, but apart from that; EXCELLENT
A luxury experience for a budget-friendly price.
Stayed in May 2024
Reviewed: 9 May 2024
Cecilia
United KingdomLovely restaurant and big rooms with a great shower
Stayed in April 2024
Reviewed: 8 May 2024
Andreea
RomaniaThe air conditioning. Very noisy, but slowly it still cools.
The staff and the manager did all the trick for us. They helped out a lot and answered all our needs and questions. The massage services are spot on too. Very good value for money.
Stayed in May 2024
Reviewed: 29 April 2024
Taylor
CanadaPool was very dirty
Staff were super helpful and welcoming!
Stayed in April 2024
Reviewed: 19 April 2024
Laura
BelgiumThe bathroom was not deeply cleaned. We booked the van to Port Barton with them and we had to wait 2h versus the initial schedule so I don't recommend this service unless you have plenty of time.
The room was big with a very nice view. Amazing common areas with a nice swimming pool. Nice food at the restaurant but no way to pay by credit card.
Stayed in March 2024
Reviewed: 11 April 2024
Claire
United KingdomNothing
The pool area, the staff and the restaurant food
Stayed in March 2024
Reviewed: 8 April 2024
Vincent
BelgiumThe one thing we could think of was the themperature of the pool, which was a bit too warm, but no dealbreaker at all!
The staff was extremely friendly and helpful. When we arrived we were warmly welcomed by the manager, who was honestly one of the nicest people we’ve met in the Philippines. The rest of the staff did everything they could to make us happy. You truly couldnt ask for a better experience!
Stayed in April 2024
Reviewed: 7 April 2024
Sophia
GermanyThe dinner menu was rather small and the location is a bit out of the way, but you can rent a scooter
Very welcoming and supportive staff. Pool was nice, the room was clean and spacious enough for two people
Stayed in March 2024
Reviewed: 3 April 2024
Emma
United KingdomFor anyone staying a few nights, this hotel would best suit couples/groups that plan to hire their own mopeds. Otherwise, you have to get a tricycle to the bay/town. On my first night, the curtains had been open all day, and the room was very hot. Unfortunately, the fan is really loud, so it was hard to get a good night's sleep. The following day, I kept the curtains shut, and the room was a lot cooler - I blasted the fan for an hour before bed and was very comfortable. The poolside airbeds could do with a wash, and sometimes the restaurant/bar bathrooms didn't have toilet paper.
The staff are very helpful. During my stay my phone fell into the sea and needed to be charged wirelessly. The manager sold me his wireless charger, which is not a device commonly available to purchase in Palawan. This was incredibly useful as it would've been really difficult for me to get to my next location and accommodation without a phone. My room was spacious, and the shower was hot with strong water pressure. The hotel food is good quality and they offer cost-effective cocktails and friendly poolside service. The hotel is close to the airport, and a great choice for a stopover.
Stayed in April 2024
Reviewed: 3 April 2024
Malina
GermanyThe aircon is a bit loud
The owner is very friendly and helpful. An early check in wasn't a problem and we've got a better room for free. The view is amazing!
Stayed in April 2024
Reviewed: 1 April 2024
Aiste
Lithuaniafar away from the city
big room with ac, balcony and nice view. you can safely leave your scooter outside right next to the entrance. Clean bathroom with hot shower.
Stayed in March 2024
Reviewed: 30 March 2024
Sofia
BelgiumWe had a room where there was no mirror, only in the bathroom and there was also no TV. We also couldn’t leave the tiniest bit of food or wrapping because there were ants. The shower head also didn’t work properly. Our first night we didn’t have WiFi connection in our room, only in the restaurant and the hallway. But somehow we did get WiFi connection the second night.
The staff is extremely friendly and the room was very good value for money.
Stayed in March 2024
Reviewed: 29 March 2024
Jan
United KingdomThe air conditioner is a bit noisy. Maybe a little bit more attention to cleaning would be helpful. Still some ongoing work in progress.
Great staff, good food, amazing view from the balcony of our room, the owner is very communicative and always willing to help. The bed was very comfortable. The pool is small, but very refreshing in mornings.
Stayed in March 2024
Reviewed: 24 March 2024
Nikki
United StatesThe property is still under development. I think the price for the room was a little steep for the lack of amenities the property offers.
We only stayed a single night not even a total of 9 hours at this place so I can only contribute a small amount. Wifi worked well, bed was comfortable enough, the shower gave hot water and the A/C worked. Staff was very kind.
Stayed in January 2024
Reviewed: 24 March 2024
Jeffrey
United StatesRoom
Ex customer service
Stayed in March 2024
Reviewed: 16 March 2024
Chat
United StatesI like the venue over looking the bay very majestic they just have to work on the Airconditioning more but there was a brown out
Stayed in February 2024
Reviewed: 7 March 2024
Martin
United KingdomSwimming Pool was under maintenance
Dinner at Restaurant was excellent - great view of the Bay and Sunset, staff very attentive and helpful, food was very good Breakfast served from 7am to 10am - made to order fresh coffee, omelette
Stayed in February 2024
Reviewed: 27 February 2024
Harry
United KingdomNot a complaint but just to note there is ongoing construction works due to a pool being constructed. This will be a great addition to the hotel. Scooter or tuk tuk required to get to more vibrant areas of town
Lovely hotel with super helpful and friendly staff. They kindly arranged for birthday decorations to be set up in our room before arrival. Helpful arranging tours etc.
Stayed in February 2024
Reviewed: 25 February 2024
Mirko
EstoniaNo water pressure.
Friendly staff.
Stayed in January 2024
Reviewed: 18 February 2024
Teresa
Hong KongDark blue walls make it very dark and scruffy looking. Could do with a general update. Breakfast only from 8am to 10am so leaving at 0745 for the regular daily Manila flight at 10.25 means no breakfast. Location weirdly set back. Noisy AC.
Hot shower. Decent pressure. Comfy bed. Coffee sachets and hot water in lobby.
Stayed in February 2024
Reviewed: 16 February 2024
Elvie
United StatesStill going thru renovations and not quite ready for guests. Amenities are very very basic , no TV , no bottle water in the room . No hot water .
Lobby is spacious and with great ambience Room has good AC and good WiFi
Stayed in February 2024
Reviewed: 14 February 2024
Federica
ItalyThere is no room service and the food is only available from outside but no restaurant.
Big property overlooking the bay with decent room size. Good breakfast.
Stayed in February 2024
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