Bay Vista Road, Barangay Tagburos, Palawan, 5300 Puerto Princesa City, Philippines
#7 of 72 hotels in Puerto Princesa City
Guests' ChoiceBased on 291 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
8.2
Facilities
8.8
Staff
9.4
Value for money
8.7
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Precious
United KingdomThe staff was super friendly and the food were so good . The resort provided free transport as well to get to the main town and also can sort out tours and transfers. 10/10 would recommend and come again.
Stayed in May 2024
Reviewed: 21 May 2024
Stan
United KingdomNothing
Clean comfortable rooms and pool plus great staff. Complementary bus to mall and airport a superb bonus
Stayed in May 2024
Reviewed: 16 May 2024
Paul
Australiacommunication and management needs to be better. They forgot to pick us up from the shopping centre. Their driver assured us he could book us a tour to el nido but actually did a dodgy deal with us for a travel package and the booking company forgot to pick us up at 4am. They should not be letting their own staff do different tour packages which reflects poorly on them when things go wrong. Only officially done through panya should be the painted picture.At checkout they accused me of not paying for an extra night and tried to over charge me. They had to call Ira on her day off to confirm. Then said ok sir we believe you she confirmed you paid so we wont charge you, 2 minutes later tried to charge that same night again, had to ring her again and confirm she remembered me paying. As if the last 5 minutes did not exist? It was like speaking to a gold fish, the manager stood there and said nothing. They advertise in their email brochure a beach which you cannot even go to anymore, so they declined, but then felt bad, so organised it just for us anyway. so we we paid for it, but the driver took us to the wrong beach and we had to correct him. Communication should not be that bad between them. there was actually more issues with wifi, broken tv, power outages etc etc but im still being really nice to give an overall 8/10 as it was a nice resort and staff, they just need to iron out really basic things in management. and promote IRA the lovely lady who is on reception.
overall. a great experience. its a stunning resort. great location, really beautifully built, well run, friendly staff, good facilities. the restaurant food is good the pizza is amazing! will stay again. Ira is the best person there and she needs to be promoted to manager as the other staff and current manager are not as good when dealing with issues and have to go to her anyway for answers.
Stayed in April 2024
Reviewed: 15 May 2024
Shawn
United StatesWe had to leave...
The facility is in a great location. The staff is professional, friendly, and knows what you'll need ahead of your requests. The facility is in excellent condition and we'll maintained...
Stayed in May 2024
Reviewed: 15 May 2024
Sumanta
IndiaNothing
Everything
Stayed in February 2024
Reviewed: 9 May 2024
Lacey
AustraliaJust a little far from town compared to most other places
The resort was fine, could not ask for anything more with the resort or staff itself
Stayed in May 2024
Reviewed: 8 May 2024
Virgel
PhilippinesAmbience, food, room, accomodating staffs and exceptional service.
Stayed in May 2024
Reviewed: 30 April 2024
Alla
AustraliaVery relaxing and peaceful location, great facilities, nice restaurant offering variety of Asian cuisine.
Stayed in April 2024
Reviewed: 26 April 2024
Vincent
PhilippinesNothing
Clean, quiet
Stayed in March 2024
Reviewed: 26 April 2024
Brian
United StatesRestaurant Buffet was great
Stayed in February 2024
Reviewed: 14 April 2024
Avegail
PhilippinesLimited choice of food. But food on the menu are all delicious!
Staff were all friendly. We got the nicest view of the sunrise.
Stayed in April 2024
Reviewed: 11 April 2024
Zuzanna
United KingdomQuite far from the mall but free transport from the hotel was provided.
Everything All the staff were so nice and friendly, the rooms were nice and clean, peaceful and quiet environment, lots of facilities. Best hotel we have been too. Highly recommended.
Stayed in April 2024
Reviewed: 8 April 2024
Julie
TaiwanKinda outdated rooms
Great breakfast and pool
Stayed in April 2024
Reviewed: 5 April 2024
Paula
United KingdomWe liked everything. We had a minor problem with the room that was quickly resolved.
Everything. It was tranquil, with amazing views. The room was clean with a good shower and hairdryer which we really needed. Staff were friendly and helpful. We had a great massage at the Spa and drank cocktails in happy hour and swam in the pool.
Stayed in April 2024
Reviewed: 17 March 2024
Theresa
AustraliaTv no channels No teabags
Beautiful location. Excellent service friendly and helpful staff. Spotlessly clean.lovely food
Stayed in March 2024
Reviewed: 13 March 2024
Elena
Russia-
The best place I`ve stayed on Palawan (several locations were changed as per travel plan). Fascinating nature and territory, beautiful, clean pool (sun loungers are always available); tasty breakfast (good choice); good restaurant with delicious food and good prices. Rooms are big and clean, Staff was friendly and helpful. SPA - good (hotel presented us free massage for 3 days + booking). Wi-Fi - excellent. We`ve rented bike on the reception w/o problem and for good price. Good choice of tours (well organised). This is place which contains all You need or want. I`ll be happy to return.
Stayed in February 2024
Reviewed: 5 March 2024
Oskars
LatviaMybe not beaches arround ! You have to noticed that to get to the beach is 1 h with car !
It was excelent stay in Panja Resort ! Staff just perfect! Wievs and ambience is just breathtaking! I enjoyed every moment here! And SPA massages was outstanding ! My masseuse was very professional and calm ! I gain here my soul peace again!
Stayed in March 2024
Reviewed: 27 February 2024
Richard
AustraliaThis is a fantastic place just a little out of town but wow what a wonderful place, all the staff with no expectations where fantastic and very friendly and helpful I would like to see a few more options on the menu and the bar opens a bit earlier. No place is perfect but Panja is getting right up there, thanks for a wonderful time 😀😀
Stayed in February 2024
Reviewed: 22 February 2024
Spela
SloveniaNot a lot. Travelling Palawan that was beat thing that happened to us :)
It’s a really nice resort, with exceptionally kind personel. We stayed one night transferring to PPS airport and was just great. Quite, good food, pool, kind personnel…
Stayed in February 2024
Reviewed: 7 February 2024
Vianelle
GermanyOther guests were too much during breakfast, it was quite crowded at 8 am.
Everything, the staff are always kind and friendly. The place was calm and peaceful. Laundry service was fast and affordable. The scenery is picturesque and the pool was always clean. They had security at the parking lot and the gate 24/7. Truly a great service provided. The food - oooohhlalala; chef’s kiss! Try their pizza and sisig- one of the best in town. Exactly an escape away from everything. Ps: the free massage was a huge bonus!
Stayed in January 2024
Reviewed: 5 February 2024
Leah
United Statesno elevator for heavy luggage
The spa and the staff. Quiet and relaxing place
Stayed in February 2024
Reviewed: 4 February 2024
Steven
United StatesWe loved everything!!
Wow, the resort is fantastic, but what really makes it special is the staff. My wife and I stayed over New Years Eve, which is also our anniversary. I wanted to set up something special for the two of us for dinner, and was working on it with the manager, but I missed a message and therefore unknowingly didn't respond, so when we went down for dinner they didn't have anything set up for us. It was totally my fault, but within minutes they had a special candlelit table set up for us in a quiet spot - PERFECT!! They had a great singer playing live for New Years, and he gave us a special song to dance to. Seriously, the staff had no obligation to go so out of their way after I screwed up, but wow, because of them we had a fantastic anniversary! This is just one of several examples where they went out of their way to help us. The view for the resort is fantastic. Just so you know, the resort is a short drive out of town, but the rural setting was quiet and peaceful! I can't say enough good things about it!!!
Stayed in January 2024
Reviewed: 26 January 2024
Vlainić
CroatiaOld towels with holes
Hospitality and service was really great. Brakfast was costumizable. Laundry service was great and affordable. Location is peceful and secure.
Stayed in January 2024
Reviewed: 25 January 2024
Hector
CanadaNice place , so relaxing. Fri
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content