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  5. Reviews of Parque España Residence Hotel Managed by HII

Reviews of Parque España Residence Hotel Managed by HII This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

5309 East Asia Drive Filinvest Corporate City Alabang, Muntinlupa City, 1781 Manila, Philippines

#63 of 517 hotels in Manila

Guests' Choice

Review score

Based on 363 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.6

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 26 May 2024

    10
    It was a great one night stay for my family. Was supposedly to extend another night but unfortunately they were fully bo
    • Leisure trip
    • Family with young children
    • Two-Bedroom Premier
    • Stayed 1 night
    • Submitted via mobile

    None

    Homey and spacious;kids had fun

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three Bedroom Premium Suite
    • Stayed 1 night
    • Submitted via mobile

    The room size and design

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One Bedroom Executive
    • Stayed 1 night
    • Submitted via mobile

    Comfort in the room for family bonding

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    The best staff! Good place to stay for longer duration with your family.
    • Leisure trip
    • Family with young children
    • Two Bedroom Premium Family
    • Stayed 4 nights
    • Submitted via mobile

    I was disappointed that there were few things that was not clear upon check in. One of which was the washing machine. It was one of the things that made me choose this place initially since we will be staying longer. When we arrive the washing machine was missing. To install.they have to charge extra  & another charge for daily use they call as rental fee( which blows my mind,I never heard of such arrangement before). Second, they asked for a deposit upon check in. I know we will get the money back but at least mention that so guest can expect pre-booking stage. Third, I remember clearly that when I booked the room , it had balcony mention on it. I even printed a picture of the room itself. Upon check in, they told us that balcony is for other room configuration. I was hoping that it would be a good spot for my elderly mother to sit when she wants to get morning sun. We still accepted the room despite all of these. We were just tired from the long flight and we just don't have the energy to argue or negotiate for anything. We statyed in RM# 1506. The room needs some serious maintenance care especially the bathroom & kitchen fixtures. The faucets and showers were calcified,  it was blocking the water from coming out. The plumbing is clogged on the sink. Water sits and drains slowly. The ceiling needs repainting. Grout needs touch up. The 2nd bathroom has plumbing issue; the faucet was loose and the toilet bowl was leaking water. As for the kitchen, the cabinet door fixtures were loose or wiggling when you pull it. It needs repainting as they look beat up & nasty. Rooms need sound proofing. We can hear all the noises outside including the elevator,guests coming  and going, staffs talking loudly on their walkies and even the fire alarm that run out of the battery in the hallway. Ugh, it was painful. . Dining table is too small to cater a large family.

    Great location, easy access  to the roads and stores in a quiet corner of Alabang with the beautiful sky and mountain view.  I give this hotel an 9 because of the great people working there from the front desk, restaurant, security & cleaning staff. Shout out to Eric and his fellow servers in Bistro Ceilo. Thank you for attentive assistance.  We loved the buffet breakfast. Food was delicious and had plenty of choices from Filipino, Korean, Continental or American dishes.   Free parking space was convenient ( though maybe tight and limited). The modern Spanish interior was nice.  Reminded me of the hotrl we stayed in Madrid. They kept their aesthetic true to their name. Room was clean, spacious,large enough to cater families of 5-7 pax. We had the room with 2 bedrooms & 2 bathrooms. The living room was comfortable with enough seating area. We'll lit.  There were alot of storage places for clothing & kitchenware.  Our room has a great layout with practical furnitures and fixtures.We appreciated that it has wooden floors. There are electrical outlets near areas where they are needed( though may need some USB ports).   A/C was very much strong and very much appreciated especially when it was extremely humid and hot outside.   We loved the big windows( with thick curtains for privacy & block too much sun)  and high ceiling. The bed linens were clean, soft and smooth( felt like they were even ironed). Appreciate they use refillable toiletries. Bathroom towels and bed linens smelled fresh and clean ( although they are thin & some are worn out). Kitchen had most of what we need to be able to cook. Price was reasonable considering the space and convenience it provides.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • One Bedroom Premium Deluxe
    • Stayed 5 nights

    Breakfast is very limited, can be improved.

    Rooms are very large, Everything you need is available in the room, kitchen etc. Help is always available from the staff. Check in is fast.

    Stayed in February 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    clean and quiet, room is spacious. we got a free upgrade

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Me and my Family had fun! Thank you for making my mom's bday extra special
    • Leisure trip
    • Family with young children
    • Three Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    pool is small, no security and not much lights

    The room very spacious and complete set for cooking and dining

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    good value for money, with everything needed for a comfortable stay.
    • Leisure trip
    • Couple
    • One Bedroom Executive
    • Stayed 1 night
    • Submitted via mobile

    pool is tiny, and more for kids. TV is not smart, no netflix or youtube.

    spacious 1 bedroom, includes complete kitchen with refrigerator microwave rice cooker cooking range, aircons are cold, room very comfy and nice. complete dining table setup.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One Bedroom Premium Deluxe
    • Stayed 1 night
    • Submitted via mobile

    It’s at the center of everything else around Filinvest - you can walk around and having Commerce center across the street is very convenient. Staff was really accommodating.

    Stayed in March 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One Bedroom Premium Deluxe
    • Stayed 2 nights
    • Submitted via mobile

    Bed was a bit hard

    It was all around great service

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One Bedroom Premium Deluxe
    • Stayed 1 night
    • Submitted via mobile

    About the parking it takes a lot of time you need to check in first before getting your car parked. And a minor issue with the guard as we are about leave the hotel. But all is good.

    Room is big and spacious. It is nearby malls and restaurants.

    Stayed in April 2024

  • Reviewed: 22 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • One Bedroom Executive
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are poorly soundproofed. I could hear all the noise from the room next door.

    The unit is spacious, and the bed is very comfortable.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Excellent
    • Leisure trip
    • Family with young children
    • One Bedroom Deluxe
    • Stayed 1 night
    • Submitted via mobile

    The dusty construction beside the hotel

    Mostly everything

    Stayed in February 2024

  • Reviewed: 7 March 2024

    9.0
    overall, it was great.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Premier
    • Stayed 2 nights

    parking area is not spacious.

    breakfast was to our satisfaction.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • One Bedroom Deluxe
    • Stayed 1 night
    • Submitted via mobile

    It is a bit outdated, but value for money. Breakfast is simple.

    The facility is close to everything and vdry complete. Rooms are very large.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    At1793 the stove is not working welll. It takes longer to cook since heat from stove is not good

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    We liked this hotel as we have been coming here most of the time. We liked the restaurants across.
    • Leisure trip
    • Family with young children
    • Three Bedroom Premium Suite
    • Stayed 1 night
    • Submitted via mobile

    Restaurant food was fair. Pancakes were not fully cooked. We waited 45 minutes for our al a carte breakfast. Coffee was very light and we found percolator turned off.

    Location is fair. A little far from the airport. Room is nice and clean. We had everything we needed. Staff is nice and very helpful.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Superb
    • Family with young children
    • One Bedroom Deluxe
    • Stayed 1 night
    • Submitted via mobile

    The bed

    Like the big space and you can cook foods.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    7.0
    It will pass
    • Couple
    • One Bedroom Executive
    • Stayed 1 night
    • Submitted via mobile

    Our room was facing a construction site , so can’t open the curtains and very noisy even at night .

    Location

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    Great location with very friendly staff.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Premier
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location, staff and value for money was first rate

    Stayed in February 2024

  • Reviewed: 1 February 2024

    7.0
    Good
    • Business trip
    • Couple
    • One Bedroom Executive
    • Stayed 14 nights

    Breakfast is limited, extra diversity in food is welcome.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Building is a bit old so the facilities are not somewhat good anymore. The unit where we are in are not that clean. The breakfast was just very simple but it was okay though. The pool was also dirty and did nit have any restrictions for swimming attire.

    Location & the room size

    Stayed in January 2024

  • Reviewed: 30 December 2023

    9.0
    It was short but sweet. The staff were competent and helpful. I appreciate that they checked how my stay was going towar
    • Leisure trip
    • Solo traveller
    • One Bedroom Deluxe
    • Stayed 1 night
    • Submitted via mobile

    Location is in the less busy side of Alabang.

    Stayed in December 2023

  • Reviewed: 7 December 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Premier
    • Stayed 1 night
    • Submitted via mobile

    Great service. I keep coming back here.

    Stayed in December 2023

Showing 1 – 25

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