Serging Osmeña Boulevard Corner Juan Luna Avenue, 6000 Cebu City, Philippines
#7 of 167 hotels in Cebu City
Guests' ChoiceBased on 1721 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.2
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 2 April 2024
Naomi
PhilippinesI loved my room except the very soft pillows. Other than that, I have nothing to complain about.
Everything about my stay was superb, not to mention the breakfast and staff.
Stayed in March 2024
Reviewed: 1 April 2024
T_r_1
SwitzerlandWe liked everything
We liked everything! The food was great (for breakfast, lunch, and dinner). The staff is amazing, super helpful, and professional. We enjoyed the pool as well. Spacious room.
Stayed in April 2024
Reviewed: 1 April 2024
Rudy
AustraliaHot water in the bath, is cold late at night.
Big improvements on my last stay there a few years ago. Cheaper room rates with an excellent breakfast included
Stayed in April 2024
Reviewed: 1 April 2024
Bagata
PhilippinesMaybe the breakfast buffet im expecting more about the food, i thought the cebuano food would be served during our stay. Its more western food instead.
The amenities, ambiance and the location is perfect.
Stayed in March 2024
Reviewed: 31 March 2024
Adam
United KingdomWould be nice to have a cross trainer in the gym
Good facilities, friendly staff, and in good location for SM Mall
Stayed in March 2024
Reviewed: 31 March 2024
Elizabeth
United StatesRoom not available still even with the stated time to check in, so we have to wait for more than an hour !
Comfortable sheets, courteous staff, delicious breakfast
Stayed in March 2024
Reviewed: 29 March 2024
Anup
AustraliaThere were only 2 restaurants, 1 was a-la-carte with limited options. The other restaurant buffet only. I would say for a 5 star, we should have different restaurants offering different cuisines.
Liked the property and the stay. The food was really good and tasty, although having limited options.
Stayed in March 2024
Reviewed: 29 March 2024
Alberto
PhilippinesNothing
All in all
Stayed in March 2024
Reviewed: 28 March 2024
Anne
LuxembourgThere is a bit of an industrial feel around the hotel.
The room is clean and spacious and the staffs are nice and kind. The entrance of the hotel is grand and buffet breakfast was sooo good. The hotel has a walkway to the mall and is close enough to the airport to order Grab for an early flight out.
Stayed in March 2024
Reviewed: 28 March 2024
Elma
PhilippinesFood are delicious a lot of choices.Staff are great to assist u.
Stayed in March 2024
Reviewed: 26 March 2024
Richell
United Statesthe hotel seems busy but there’s only 2 front desk staff to check guests in and out. the bathroom drain in our room was so slow, it floods whenever we take a shower.
the rooms are clean. the bed is comfortable. the staff are courteous and accommodating and helpful. the location is perfect.
Stayed in March 2024
Reviewed: 25 March 2024
Kai
GermanyBeds way to hard. At check-in I was given wrong and confusing information.
Staff is great!
Stayed in March 2024
Reviewed: 25 March 2024
Sharon
DenmarkThis is not really the hotel's fault, though it would be nice if they would keep an eye on it in the future: When passing the swimming pool one night, we saw that there were some people going into the swimming pool with their clothes on. I noticed this is a general thing in the Philippines, where Filipinos tend to just go into the swimming pool with their clothes on which is just extremely disrespectful in my opinion. I wouldn't want to go into the swimming pool after them.
The room felt very clean and spacious. It was quiet, comfortable, and had all te necessary amenities. The hotel's facilities are amazing. They have a big reception with a bar, where they seem to play live music every single evening. Their gym is extremely clean and wonderfully equipped. You can access it 24/7 and there are showers at the gym itself. Close to the gym is also a spa/massage place, which looked very good, but we didn't manage to try that out. They have a beautiful, well maintained garden (including bar and hammocks) which shields you off from the city, and next to it a beautiful swimming pool. We also had breakfast included in our stay, and let me tell you, the breakfast is absolutely wonderful. It has a lot of variety, tastes very fresh, and they make sure there is always enough. So you don't have to worry going to breakfast a bit later. Last but not least, the service has been exceptional as well. No matter the scenario (room service, room cleaning, breakfast,...). The staff was always extremely kind and accommodating.
Stayed in February 2024
Reviewed: 25 March 2024
Timo
NetherlandsThe pool only has sun untill 2pm. The hotel is very big and you really feel like a number
Breakfast is amazing with lots of choiches.
Stayed in March 2024
Reviewed: 24 March 2024
Ekaterina
United StatesWe liked the location. Right next to the hotel a big mall, where we did shopping and found a good restaurants. Taxis were very cheap and easily accessible if you want to visit city attractions. Breakfast was expensive (around 40$ per person) but absolutely worth it. There was huge variety everything you can imagine.
Stayed in March 2024
Reviewed: 22 March 2024
Michael
United KingdomExcellent location Room nice Restaurant nice but overpriced for phillipines
Stayed in March 2024
Reviewed: 21 March 2024
Donald
United StatesNothing
Best breakfast I have had in very long time of all my travels since COVID thank you Radisson
Stayed in March 2024
Reviewed: 19 March 2024
Lynvr
United StatesValue for the money
Location, Comfy Room Accommodation, Friendly Hotel Staff and Lounge food serving are delicious.
Stayed in January 2024
Reviewed: 17 March 2024
Hallberg
NorwayNice place ang very clean.
Stayed in March 2024
Reviewed: 16 March 2024
Scarlett
United KingdomSpacious rooms. Great location to get to the airport.
Stayed in March 2024
Reviewed: 10 March 2024
Imelda
United StatesGreat breakfast buffet and staff were great!
Stayed in February 2024
Reviewed: 10 March 2024
Samuel
United StatesNothing.
This is a perfect place to stay in Cebu.
Stayed in February 2024
Reviewed: 7 March 2024
Elena
DenmarkGreat location, clean hotel and rooms, amazing breakfast. We really enjoyed and the pool and spa. Very friendly and service minded staff.
Stayed in March 2024
Reviewed: 7 March 2024
Shiela
Australiavery clean and very welcomed
very accessible specially ideal for leisure people close to the shopping centre
Stayed in March 2024
Reviewed: 6 March 2024
Alexandra
AustraliaAbsolutely terrible location in the middle of the industrial area! We had an awfully loud party noise from a Cafe in front for a couple of nights. Impossible to sleep. Small amount of towels, literally 2 per person and no bath mat. Pool is very shallow. Overpriced food and coffee. Mall next door opens at 10am. If you need anything earlier - no option coz you are in the middle of industrial area. Security at the entrance is annoying (but I guess it's a phillo thing)
The hotel smells amazing, everything is beautiful and spacious. Super comfy bed and pillows. Good prices on cocktails, nice little garden. Liked the room despite no balcony. There's an iron and a hairdryer in the room.
Stayed in March 2024
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