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Reviews of Retreat Siargao Resort

Malinao Road, General Luna, Surigao del Norte, 8419 General Luna, Philippines

#33 of 77 hotels in General Luna

Guests' Choice

Review score

Based on 107 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.4

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 26 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 4 nights
    • Submitted via mobile

    Liked it all

    Really enjoyed our stay here, peaceful and beautiful location, short drive to tourism road, a great place to relax after a busy day exploring the island. Friendly and helpful staff. Would definitely stay again. Thank you Retreat Siargao Resort :)

    Stayed in March 2024

  • Reviewed: 24 April 2024

    10
    Great pick for our honeymoon.
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 6 nights
    • Submitted via mobile

    Perfect swimmable beach in high tide. Awesome garden. Large and clean rooms. Great accomodating staff and the owner. Good location around 10 minutes to GL on scooter.

    Stayed in March 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Beachfront Suite
    • Stayed 3 nights
    • Submitted via mobile

    Very nice garden and big clean room.Friendly atmosphere, we will back to that place again.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    10
    Friendly staff and place to unwind
    • Leisure trip
    • Solo traveller
    • Beachfront Suite
    • Stayed 2 nights
    • Submitted via mobile

    The beach was not good, not ideal for swimming.

    The friendly staff! A great place to unwind , calm place, Many places to sit and just enjoy the view.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Great relaxing place with wonderful pool and beach.
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 3 nights
    • Submitted via mobile

    It is a 10 -12 minute car/bike ride to General Luna. But this was okay as it was so quiet with a real feeling of nature at night. The stars were bright, and listening to the ocean waves and sounds was great.

    The grounds were exceptionally taken care of and so relaxing, either in the morning on the beach, or in the late afternoon sitting in or around the beautiful pool. The staff was especially helpful and accommodating. The layout of the buildings with all rooms having excellent views of both the ocean and pool area. I also loved the grass covering the complete area, so there was very little beach sand that got into the rooms. The beach was very white and clean and great to walk on. The only exception is when the tide goes out then there is some sea weed visible. The rooms are very spacious and clean.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    We really enjoyed our stay.
    • Leisure trip
    • Group
    • Beachfront Suite
    • Stayed 4 nights
    • Submitted via mobile

    Our stay in this resort is great! Good ambience and the owner is generous for giving us free welcome dinner. also, I would like compliment Ms. Aiza for veing very accommodating and friendly to us. As well as the other. I would recommend this to our friends.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Relaxation
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 4 nights
    • Submitted via mobile

    The facilities has no kayak or stand-up paddle board 🤔 for the guests to use. They have outdoor activities, but quite a bit pricey. The pickup/dropped off at the airport is also quite expensive.

    Breakfast was great! Location was right in front of the beach. The staff were kind and very attentive to all the guests. We had an excellent service during our 4 night stay. This place is owned by Korean American, so there are plenty of Korean food to choose from the menu. The pool is very good.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Though there were inexplicable things that happened during my stay, I still would recommend it.
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 5 nights

    I stayed for five nights. The Hotel Management accepted a large tour group of more than 50 people for two nights in the middle of my stay. There are only 7 villas total (i.e., 14 Retreat Sriagao guests) and only 2 villas were unoccupied. With the 50 additional guests' sudden and unannouced arrival, the Resort was overun. The pool was rendered unusual because it was not built for this number of guests. The Front Office management promised a room change upon check-in but never made it happen, even though the desired upstairs villa in an adjacent building was available, during my five-day stay.

    The owner, Jason, was fantastic and very attentive to guests' needs! Every single Retreat Sriagao Team Member was also super-attentive and had "can do" approaches to requests. The Malinao location was perfect: far enough away from the hordes of General Luna tourists while being close enough to reach any part of the town in less than 10 minutes

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Very relaxing and comfortable!
    • Leisure trip
    • People with friends
    • Beachfront Suite
    • Stayed 5 nights
    • Submitted via mobile

    Wi fi was spotty sometimes but it is due to the island.

    Great property!! Excellent service!!! Most amazing view. You can’t do any better in Siargao!!!

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 3 nights
    • Submitted via mobile

    It was a perfect place to stay in this beautiful Island, very quiet and peaceful. The Staff is very nett and friendly. The foods is delicious you can choice either Filipino dishes or Korean. I can only highly recommend this place. Thank you so much.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Nice resort tucked away from the bustle of General Luna
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 4 nights
    • Submitted via mobile

    No complaints.

    Great views of the ocean. Spacious, thoughtfully appointed room Attentive service Nice pool Good breakfast options with bottomless iced tea Cesar did a great job of familiarising us with the facilities and also taking care of our requirements throughout.

    Stayed in April 2024

  • Reviewed: 20 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 6 nights
    • Submitted via mobile

    The location is great directly at the beach and with a big swimming pool. Perfect place to relax. The staff went above and beyond to help us. We had a scooter accident that left us injured in our room and they did everything in their might to assist us, give us roomservice and to make our stay as easy as possible. A big thank you!!!!

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Nice quiet resort at beachfront
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 3 nights
    • Submitted via mobile

    All in all we had a nice stay, but the place has more potential. Everything seemed a bit run down… After a heavy rainfall, the floor in our room was completely wet - The rain leaked inside! Also they forgot to clean our room once. The wifi was not so good. There was one night we didnt have any wifi at all, Apparently, there was a problem with the network. Anyway, small things that could be optimized, but overall we enjoyed our stay!

    Very relaxing place to stay. It’s super close to general luna with a scooter. I would definitely recommend this place if you’re looking you are looking for nice and quiet accomodation with beachfront. When the tide is high you can easily go for a swim and will have the beach pretty much for yourself! The breakfast was okay. Fruits were included in the breakfast, which was nice. We didnt try the rest of the lunch/dinner menu. Very nice pool and garden, but there weren’t any parasols for shade around the pool. We were able to do a late checkout which was very kind.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    We would stay here again. Staff were helpful and polite. Room was clean, comfortable, and spacious.
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 3 nights
    • Submitted via mobile

    The food was not that great. It was on the salty side. If you want to be in the main hub, this hotel is a bit far from it. It’s about 15-20 minutes tricycle ride. We liked that it was not in the central area.

    The property was clean. Check in was smooth. The staff were all polite, helpful, and friendly. The pool was clean and amazing. Our room was clean. It was huge. It could easily fit 4-5 people. The surrounding was clean. A/C worked well. The bed and pillows were comfortable. The bathroom/shower had good pressure with warm/hot water. Breakfast had selection from American, Filipino, and Korean.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 4 nights

    Food is on the pricier side but that's generally the case for hotels & restaurants that primarily cater to tourists.

    Terrific staff, super welcoming and helpful. Owner treated all guests to a joint New Year's Eve meal, which was a very nice gesture. One should be aware that the property is slightly out of town which - depending on one's circumstances can be an advantage (very quiet and peaceful) or a disadvantage (it takes 5 mins by tuktuk to the town and its restaurants and cafes).

    Stayed in January 2024

  • Reviewed: 27 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 4 nights
    • Submitted via mobile

    Would’ve liked to have been closer to the shops & eateries in General Luna

    Very big room was excellent. Great view of the beach & ocean from all rooms & the balcony. Excellent customer service from all staff members.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    10
    A very good value!
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 5 nights
    • Submitted via mobile

    The room was very large and comfortable. The free breakfast and other meals were really good with many tasty extras. The staff were very friendly and accommodating.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    9.0
    Peaceful and chill
    • Leisure trip
    • Solo traveller
    • Beachfront Suite
    • Stayed 6 nights

    Smell of paint in the room coming from the wooden furniture as well as smoke from the couch. Internet was somewhat intermittent in the room and not available at all in the pool or restaurant. Noise at ground floor from upstairs neighbours stomping around.

    It's a lovely little resort in a very quiet and peaceful location right on a clean soft white sand beach. The grounds, garden and swimming pool are very attractive. The staff are very friendly and cute. The room is large with a lot of windows. The restaurant food was very good, especially the Korean foods.

    Stayed in February 2024

  • Reviewed: 6 January 2024

    8.0
    Nice beachfront view from our large glass doors of our rooms
    • Leisure trip
    • Family with young children
    • Beachfront Suite
    • Stayed 2 nights
    • Submitted via mobile

    didn't like that breakfast starts at 730pm. for those with boat trips and early flights NO breakfast . I had to complain to the manager before they offered packed sandwiches which they gave the night before . ALL resorts I have stayed before would offer packed sandwiches automatically. I didn't have to complain first before it was offered.

    liked the sea view from our room

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    Relaxing and enjoyable
    • Leisure trip
    • Group
    • Beachfront Suite
    • Stayed 2 nights
    • Submitted via mobile

    Perhaps an option for someone to make breakfast at the vila. It was hard to go out for breakfast every morning.

    Beautiful villas, the road access was challenging.

    Stayed in January 2024

  • Reviewed: 25 December 2023

    10
    We had a good stay , the staff are very nice
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 3 nights
    • Submitted via mobile

    When it rain the water comes in the room

    Front beach

    Stayed in December 2023

  • Reviewed: 14 December 2023

    10
    Great
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 2 nights
    • Submitted via mobile

    Lovely resort nice pool and beach

    Stayed in November 2023

  • Reviewed: 9 December 2023

    10
    Great stay and would return. Amazing location and staff and can highly recommend
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 7 nights
    • Submitted via mobile

    Great location and huge rooms all with amazing beach sea views

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    perfect peacful
    • Leisure trip
    • Couple
    • Beachfront Suite
    • Stayed 7 nights

    Dont like kimchi in general :D

    Amazing place, truly lovely stuff!

    Stayed in November 2023

Showing 1 – 25

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