J Miranda Avenue, 4400 Naga, Philippines
#4 of 22 hotels in Naga
Guests' ChoiceBased on 259 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.7
Facilities
8.2
Staff
9.0
Value for money
8.5
Free WiFi
7.4
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End of dialog contentReviewed: 13 April 2024
Mark
PhilippinesNot enough bathroom amenities
Accommodating staff
Stayed in April 2024
Reviewed: 11 April 2024
Lanie
AustraliaThe staff are friendly and helpful.
Stayed in April 2024
Reviewed: 11 April 2024
Mark
PhilippinesThere is no electric kettle or a mini refrigerator in the room. The water closet was also leaking whenever I flush.
The location is excellent as it is within walking distance of convenience stores and restaurants. Also quite near the Basilica Minore of Penafrancia.
Stayed in April 2024
Reviewed: 1 April 2024
Josephine
PhilippinesSmall rooms, compac
Clean, very good service
Stayed in March 2024
Reviewed: 27 March 2024
Francisco
Philippinessmall room
comfortable with wifi
Stayed in March 2024
Reviewed: 16 March 2024
Paul
PhilippinesThe card key malfunctioned at first. However the hotel. staff promptly rectified the problem by replacing it with a new one.
I like the food which is located in villa caceres who. also owns the place. Good for over night stays convenient and clean.
Stayed in March 2024
Reviewed: 5 March 2024
Stefan
GermanyNice and clean rooms. The best is the staff, which is always so friendly and absolutely perfect in their service.
Stayed in March 2024
Reviewed: 21 February 2024
Michael
United StatesRoom was neat and clean, but very small.
Close to Naga international airport. Room was clean, affordable, staff was friendly and helpful. Paid parking with hotel stay validation.
Stayed in February 2024
Reviewed: 18 January 2024
Romeo
PhilippinesThere's no restaurant within the hotel but there is a buffet restaurant at the back of the hotel and you can enjoy a 20% discount if you're a Robertson Hotel's guest. Other than that, everything is good!
I like the location of the hotel and its accessibility to nearby banks, restaurant, cafe, bars, convenience stores, and spas. I also like their reasonable price, quiet and cozy room, super friendly staffs, hot and cold shower, and the 20% discount at the buffet restaurant.
Stayed in December 2023
Reviewed: 7 January 2024
Abigail
United Arab EmiratesStability of the WiFi connection can be enhanced.
The staff is supportive, accommodating and they’re very prompt in providing resolutions to any issues/ problems. Thank you to Ms. Mitch and the rest of the staff. Keep up the good work!
Stayed in January 2024
Reviewed: 20 December 2023
Joyce
PhilippinesI had the single twin room which had enough space for 1 person. However, my friends who had a double twin room were not given twin beds and had to share 1 double bed. That room was too small for 2 people and not advisable if you will bring additional person.
It was close to the city center and famous restaurants in Naga. The staff were also accommodating to all our requests.
Stayed in December 2023
Reviewed: 5 December 2023
Naomie
PhilippinesThe hot shower is not working
I like how peaceful the place is , perfect for family ,staffs are friendly and accommodating too.
Stayed in December 2023
Reviewed: 17 October 2023
Jamed
AustraliaNo where to make coffee
All good
Stayed in October 2023
Reviewed: 23 September 2023
Eden
United States😌
😏
Stayed in August 2023
Reviewed: 21 September 2023
Bernadette
PhilippinesUnfortunately, the internet service during our stay was under maintenance. The internet connection was very spotty.
The hotel is relatively new and it's located near a number of establishments. It's located behind Villa Caceres as well. The staff is very competent and accommodating, which I appreciate. I found the hotel room and the hotel itself tidy. Room make up is available by request. Although the room is quite small, the bed size is appropriate for two people. Basic toiletries are also available, so are room slippers. It's a good hotel for a short stay in Naga.
Stayed in September 2023
Reviewed: 16 August 2023
Regina
United Arab Emiratesnone
location, staff, cleanliness and accessibility
Stayed in August 2023
Reviewed: 12 July 2023
Maria
PhilippinesNo hairblower in the room and slippers provided is only one when the booking specified was 2 pax. Other amenities e.g. spa, pool not available - we have to use the sister Hotel for this purpose.
Location was strategic and very accessible. Staff were friendly especially the front desk reception. Have given us various options and have explained our accommodation well. Very attentive to all our queries.
Stayed in July 2023
Reviewed: 11 July 2023
Maria
United Arab EmiratesNo on-site cafe. Rooms are small.
Reception and maintenance staff were efficient, helpful and polite. Room is clean and beds are comfortable.
Stayed in April 2023
Reviewed: 12 May 2023
Jaime
Canadacoffee on site desirable
quiet location
Stayed in February 2023
Reviewed: 30 April 2023
Jeremy
PhilippinesThere is no heater for coffee. the mirror is not big enough.
Stayed in April 2023
Reviewed: 29 April 2023
Gerber
PhilippinesRemote control not functioning. the room is quite small. No information where you can go for a tourist
affordable and clean
Stayed in April 2023
Reviewed: 21 April 2023
Balderama
United Statesa little bit small room
clean, helpful staff
Stayed in March 2023
Reviewed: 10 April 2023
Rose
Philippinesnone
Parking and staff
Stayed in February 2023
Reviewed: 9 February 2023
Ruan
Saudi ArabiaDuring brownout the generator singing like opera. Generator is not silent type and located in the parking below the room. Should have located outside.
Value money nice and clean. Friendly staff
Stayed in February 2023
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