Manalo Exit Corner Diaz Street, Barangay Milagrosa, Palawan, 5300 Puerto Princesa City, Philippines
#67 of 71 hotels in Puerto Princesa City
Guests' ChoiceBased on 66 hotel reviews
6.4Cleanliness
6.6
Comfort
6.9
Location
7.4
Facilities
6.4
Staff
7.3
Value for money
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 16 January 2024
Navarrete
PhilippinesThe toilet lid is falling off, not making possible to put it in the open position. When you seat on the toilet, the lid leans on your back. There was water outage in the morning. 😏
Location is good. Price is just right. Clean. Spacious. Staff were really nice and helpful.
Stayed in January 2024
Reviewed: 15 January 2024
Sonesay
New ZealandWater went out a few times. We go it back on in a few hours but it was annoying.
Price was good for what you get.
Stayed in December 2023
Reviewed: 14 January 2024
Maria
RussiaNo hot water. Need to ask lobby several times to fix the water issue Wifi in the room practically not working Elevator not working (but it exists)
Kind staff Water at first floor Wifi
Stayed in December 2023
Reviewed: 1 February 2023
Harriette
PhilippinesShower was not working properly. Elevator was not available that time so we used the stairs to go to our room on the 3rd floor. It was indicated online that they accept card payment, but I was still requested to pay in cash. They still offered Gcash payment since I no longer have cash at that time
We booked this hotel since this is near the airport. The rooms were clean also.
Stayed in November 2022
Reviewed: 26 November 2022
Andre
United Statesmy first room the shower didn’t work but I was moved to a new room and given a fan so we wouldn’t be hot.
Everybody was very friendly and has a decent price.
Stayed in November 2022
Reviewed: 8 September 2022
Anne
AustraliaBathroom was a bit sketchy. Room was very basics
We stopped for 2 nights. The room and this entire place is the minimum of basics needs. Expect what you pay for.
Stayed in September 2022
Reviewed: 24 August 2022
Myt
PhilippinesNo towels when we we're there.
Stayed in August 2022
Reviewed: 22 May 2022
Steve
United Kingdomwifi not brilliant in room, ok in lobby. was basic
it was clean
Stayed in May 2022
Reviewed: 22 May 2022
Greg
New ZealandRoom was very worn and needs a touch up. Drain in the shower did not drain properly or fast enough. Location of the hotel is a bit away from the main sites but still walkable about 20-25 minutes. On booking it should say that it is known as Rudolfo Royale, as there are plenty of Red Doorz hotels on the Manalo Extension Road which can be confusing to give directions.
We stayed here 3 nights. Very affordable price for a spacious room. TV and Aircon with a double bed. Shower curtain in the bathroom helped keep it dry, which was helpful. Unlimited hot and cold drinking water available in the lobby. Close to a few cheap eating places. Tours can be booked at the reception desk. Staff were alright and polite but only the bare minimum.
Stayed in May 2022
Reviewed: 14 May 2022
Anna
Czech Republicnot to much hot water in a bathroom. air condition was noisy. bad map locator in a booking maps! we couldnt find it.
room was spacious and clean staff helped us with everything air conditions works.
Stayed in May 2022
Reviewed: 19 March 2022
Jasmin
PhilippinesThe Cubicle didn’t flush , The doorknob of Comfort Room was broken
The bed was okay
Stayed in March 2022
Reviewed: 9 July 2023
Jiordia
United KingdomArrived from our flight from Manila, the property looked alright from the outside but once entered into the lobby it was like stuck in the 70s - the lift was not working the dealing was dirty and cracked. Got into our room and it was dirty, lizards on the wall and on the floor! The walls was that damp that the paint was falling out of the walls. Went back down and ask if I can see another room, had a look and it stunk of pee! Wasted monies on here so have to walk out and book a taxi which cost 300 peso for a short journey (3mins drive) Don’t believe anything you see advertised spoke to so many people who was on the Same boat as us !
Literally nothing
Stayed in July 2023
Reviewed: 3 July 2023
Paula
Philippineshope their bedsheets and linens could improve more
It’s near the areas where we roaming around.
Stayed in June 2023
Reviewed: 23 February 2023
Anson
PhilippinesCct not w I ring I lost my wallet. The girl said cct in 1st 8n not we'd orkin
The location Parking area
Stayed in January 2023
Reviewed: 27 December 2022
Richelle
PhilippinesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 10 December 2022
Mare
SingaporeThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 12 October 2022
Tara
United Stateswould been nice to have soap in the room and somekind of fresh food available, I would be happy to set you a healthy menuif you would like?
nice staff, great location& super clean!
Stayed in October 2022
Reviewed: 29 September 2022
István
PhilippinesCould be a nice place with better management. The room I booked wasn't available. The bathroom wasn't cleaned. The shower was dirty and the drain clogged. The whole bathroom got flooded. The toilet bowl was dirty. No towel or bathroom kit although it was included in the price. Wi-fi only available on the corridor not in the room. Phone in the room wasn't working either so I climbed the stairs fifteen times. The staff wasn't bothered by any of the issues above. They just handed me a toilet pump without apologising and let me fix the drain. Lol. When I told the receptionist about this up on check out all she sad was "yes sir". She needs a coffee probably or a good sleep. Maybe a job where she won't be bothered by other people. I ordered food from outside. Went down and told the receptionist to send the guy up with my food. She said "okay sir". Then when the food arrived I had to go down to pick it up coz the receptionist was busy on her phone. She literally didn't even look up while the delivery guy was standing front of her. Lol. Love the place.
Location is good.
Stayed in September 2022
Reviewed: 29 June 2022
Ana
United Arab EmiratesNobody change the beddings, ambiance is really not pleasant no lift working they charge additional charges for just an hour of taking out im not happy with the place
The parking..its vacant
Stayed in June 2022
Reviewed: 19 June 2022
Eva
GermanyThe room is smells like a basement. The Toilet is very dirty, the faucets are very liming and the Toilet Flush is not working. 🤮🤢 the staffs are unfriendly, unhelpful, uninformative.
Nothing
Stayed in June 2022
Reviewed: 12 June 2022
Jean
Japanvery old, unsanitary. gave me used towels and sheets
Stayed in June 2022
Reviewed: 11 April 2022
Joselito
PhilippinesSecurity and parking space
Stayed in March 2022
Reviewed: 26 March 2022
Angelica
PhilippinesThey dont accept cards, no mugs for coffee, bed is quite firm, pillows too soft and thin blankets, no elevator
Hot shower, AC AND fan, easy to phone front desk, with service water, huge cabinet and hangers, with comfortable chairs inside
Stayed in March 2022
Reviewed: 18 March 2022
Annabelle
United Statesconsiderate
Stayed in March 2022
Showing 1 – 25
Hazyview, South Africa
Gyeongju, South Korea
Daejeon, South Korea
Stryi, Ukraine
Mielec, Poland
Omiš, Croatia
Venice, Italy
Eilat, Israel
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content