Hotel signage is not that noticeable. Its Yaletown Cafe signage is bigger. Bathroom doesn't have enough hooks for towels. Sofa needs cleaning. Wardrobe door is broken.

Hotel is unassuming but upon entering it feels exclusive and like a resort. Yaletown Cafe is right beside it. Room is big and comfortable.

Stayed in April 2024

Breakfast was Filipino style and adequate. Good coffee. The water heater in my room did not work.Maintenance staff tried to fix it 3 times but the fix didn't last more than an hour. I had all cold showers for 4 days which were *refreshing " to put it mildly.

Beautiful room. Balcony facing the pool. Very comfortable bed. Staff were very nice.

Stayed in March 2024

Better breakfast

Love the Jacuzzi

Stayed in March 2024

Close to restaurants…The security guards are very helpful, front desk’s are helpful and very accommodating!

Stayed in March 2024

Lots of nearby restaurants. It is in the main road too. It's very easy to find.

Stayed in January 2024

Slow/No Internet connection during our overnight stay.

Good customer service. Breakfast was good and we avail room service without extra charge.

Stayed in January 2024

Lacking of amenities. For example, no coffee and tea in the room.

Walking distance to the mall. Nice big clean room.

Stayed in November 2023

The wifi connection in the rooms are slow, they only gave 1 access per person/device but still the internet is not up to speed.

The place is clean and staff are great.

Stayed in December 2023

- WiFi needs an upgrade. Most of the time, our connection is 1 bar to nothing.

- Spaciousness of the room. - The pool and jacuzzi. - Accommodating staff.

Stayed in October 2023

slippery brick floor

It's ok,but not that ok

Stayed in September 2023

All are perfect - we will book again!

Very accommodating - love the little treat for my mother!

Stayed in August 2023

Breakfast service is poor if there's a lot of people to serve. Servers weren't attentive enough to check for guests without orders yet. We had to call many people for us to confirm our orders. I suggest going really early.

The location is good as it's in the center.

Stayed in August 2023

The bible verses in every corner. The plants, trees, birds and the staffs who always smiles and very helpful.

Stayed in August 2023

Food

The room and the pool area.

Stayed in August 2023

none so far

all area/ pool

Stayed in August 2023

- small pillow on bed didn't smell good - pool is not heated in the cold weather

Location Rooms are clean Staff are very welcoming

Stayed in July 2023

wifi signal is a bit tricky. they gave me various codes to key in to connect to wifi but nothing worked.

the place is nice and the staff is so helpful and accomodating, especially the staff in the restaurant Dekada. They are very prompt and attentive to your needs. The hotel interiors are warm.and welcoming..I like the decorations and bible quotations displayed on the various parts of the hotel. The hotel pool was a bit cold as it was already late in the afternoon when we had a swim but there's a warm jacuzzi to relax and get lazy. The hotel rooms are clean and massive! the beds are comfy and the terrace is a nice place to chill and relax. I also like their special letter addressed to their room guests. overall stay is great and i would love to stay again.

Stayed in July 2023

Wifi did not work so we had to leave early because I couldn't do work I could have while vacationing if wifi was working. :(

Stayed in July 2023

None

Very accessible to the toueist spot. Most specually to the lourdes church and Padre Pio chapel.. A very accomodating staff and relaxing ambiance.. Overall we have a very good and memorable stay.

Stayed in July 2023

I should have given above expectation with the staff from the day we arrived until we checked out but the guard on duty that time was not helpful at all. He saw that me & my husband has a lot of stuff & bags carrying out to put in our car with 2 kids (a toddler), he just look at us knowing that I already drop one of the bag that I've been carrying. He don't even bother helping us. From the day we arrived the staff & guards helped us & make sure we are safe except from the guard on duty the time we checked out.

Location is good. The place is nice & breakfast is good.

Stayed in July 2023

The aircons of all rooms are placed on the inside of the pool square, this is quite loud while relaxing at the pool but also at nighttime.

Awesome pool, good bed and large bathroom. Friendly staff, simple but very filling breakfast.

Stayed in June 2023

Bad internet 😕

Clean and spacious rooms!

Stayed in June 2023

breakfast

near to all the tourist spots

Stayed in May 2023

The floors on our room was slippery when wet so i had minor accidents just walking along. Please provide more mats and face towels and pls provide facial tissues for your guest.

I didn't expect how spacious and clean this place is , i like our rooms were near the pool area so all the kids enjoyed plus with mini playground as well. I love the Dekada restaurant good food and good coffee at Yaletown coffee shop upstairs 2nd floor.

Stayed in May 2023