The Mactan Newtown Newtown Boulevard, Lapu-Lapu City, Cebu, 6015 Mactan, Philippines
#36 of 69 hotels in Mactan
Guests' ChoiceBased on 726 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.0
Facilities
7.5
Staff
8.4
Value for money
7.6
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Janice
United StatesIt’s very busy the AC didn’t work too well, lobby was so warm, sweating while waiting to get checked in.
Good value for money.
Stayed in April 2024
Reviewed: 30 April 2024
Frances
United StatesNo bathrobe and slippers.
The location is perfect.
Stayed in April 2024
Reviewed: 30 April 2024
Rodger
New ZealandWeak air conditioning
Near beach
Stayed in April 2024
Reviewed: 29 April 2024
Michelle
SwitzerlandIf you are travelling with family and are located in different floors, the keycards provided unfortunately doesn't let you go on other floors except for the one where your room is located.
Overall, our stay at the Savoy Mactan Hotel was pleasant. The staff was very accommodating and the rooms were clean.
Stayed in February 2024
Reviewed: 28 April 2024
Roselle
PhilippinesThe beach is about 8 minute walk from the hotel. Quite pricey. Needs to improve toiletries.
The staff are friendly and accommodating to guests. The place is near a grocery and restaurants. Breakfast was okay. Room was pretty clean.
Stayed in April 2024
Reviewed: 20 April 2024
Erika
United StatesAC was inadequate due to large window and afternoon sun. Available food was limited.
Clean and pleasant facility.
Stayed in March 2024
Reviewed: 17 April 2024
Johan
Netherlandsspaghetti
chicken adobe
Stayed in April 2024
Reviewed: 9 April 2024
Sandor
United Arab EmiratesWe stayed 3 nights, for the price everything was fine.
breakfast I like Phillipines sweets.
Stayed in April 2024
Reviewed: 6 April 2024
Helen
United KingdomBreakfast was abit hit and miss on choice
Good location for food. Airport and beach. Staff very friendly rooms lovely
Stayed in April 2024
Reviewed: 30 March 2024
Janika
EstoniaThe bathroom smelled like sewage. There could have been more towels. The air conditioner blows on the second bed, but it's hot without the air conditioner.
Location is ok, breakfast was good
Stayed in March 2024
Reviewed: 25 March 2024
Elita
LatviaLocation is excellent!
Stayed in March 2024
Reviewed: 21 March 2024
Tim
AustraliaWe encountered a little noise from other apartments but not too much. Also our TV remote would turn off the SKY signal box that would control the channels, but we were unable to turn off the TV itself without turning it off at the wall socket.
The location of the hotel was good and was in a reasonably good part of town (Newtown) which had many options in terms of restaurants, food, shops etc. The breakfast was delicious and there was plenty of variety in the food available. We also visited the Mactan Newtown beach (free shuttle from the hotel lobby) which was rather nice for swimming and relaxing.
Stayed in March 2024
Reviewed: 22 February 2024
Karin
EstoniaSmell of dampness, mould in bathroom, damp floor
Good location, good choice of breakfast
Stayed in February 2024
Reviewed: 20 February 2024
Gina
United KingdomThe room we occupy is small ..on our first day , the towel they put on the shower/toilet room is dirty. The pillows are very uncomfortable, there is only one small blanket to use for two people, requested for another blanket as well as the towel on the first day , they brought the towel the next day late in the afternoon this is after telling the housekeeper that we have been requesting since the day 1, blanket did not arrive at all until we checkout ,
Nothing in particular
Stayed in January 2024
Reviewed: 19 February 2024
Pync
SingaporeThe bedsheet and pillows got stains. I could not connect the Netflix and YouTube to the TV. Noises from the other rooms can be heard.
Their breakfast has a wide variety of choices. The staff were friendly and helpful. The room is big. The location is close to Mactan Shrine, beach, 7/11, restaurants, etc
Stayed in February 2024
Reviewed: 13 February 2024
Jago
PhilippinesNo
All
Stayed in February 2024
Reviewed: 8 February 2024
Gretchen
PhilippinesThe bed under. Too dirty and many dust 🤧 there is some stick of metal under my bed. And it seems that they don't clean it properly...
I like the bed but the toilet is too small. Difficult to move in the corner area and didn't minimize it properly and the interior cotnruct
Stayed in January 2024
Reviewed: 8 February 2024
Ricky
AustraliaThe airport pick up was over priced
Location and wait staff
Stayed in February 2024
Reviewed: 7 February 2024
Kim
South KoreaBathroom was dirty: drain didn't work properly, sink was also very dirty((( sound insulation was poor
Staff was very kind. And location not far from airport. Lobby was very chic))
Stayed in February 2024
Reviewed: 2 February 2024
Melecio
FranceCleanliness
Location
Stayed in February 2024
Reviewed: 2 February 2024
Gregory
AustraliaPor breakfast
No thanks
Stayed in January 2024
Reviewed: 2 February 2024
Saras
SingaporeThe bathroom door which stuck in mid of way and very less option for vegetarian.
very good staff and good hotel facilities. Overall a very good experience.
Stayed in January 2024
Reviewed: 31 January 2024
Florante
United StatesI like the brewed coffee being served and I recommend it to be maintained, but endeavor to serve a better quality of coffee whenever possible.
I love fresh fruits and vegetables and I recommend serving more varieties of choices during breakfast buffet.
Stayed in January 2024
Reviewed: 24 January 2024
Andrete70
New ZealandA little noisy, average view and both Room Cleans that were booked failed to happen, resulting in odd-time clean & multiple calls for supplies - the hotel was at 100% capacity though. Bed was creaky.
Nice hotel in the developing Mactown-Newtown area with ideal access to airport for reasonably quick transport time to airport. Staff are excellent as usual. Good facilities at the hotel but a little noisy due to ongoing construction in the area, but it's a nice location. The beach which is a short distance is very nice & you could easily spend the day there. Breakfast buffet good enough & an ideal way to start the day.
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content