Cico Street, Abacan & Aguinaldo St., Clark Freeport Zone, Pampanga, 2023 Clark, Philippines
#8 of 12 hotels in Clark
Guests' ChoiceBased on 63 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.8
Facilities
8.3
Staff
8.5
Value for money
8.2
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 23 April 2024
Uwe
Hong KongIt was a very brief overnight stay; I didn't even have time to try the nice looking pool. I liked the simplicity, cleanliness and efficiency.
Stayed in March 2024
Reviewed: 23 March 2024
Ernesto
PhilippinesNo elevator to 3rd floor. I am a PWD individual
Food is good and bed is comfortable
Stayed in February 2024
Reviewed: 4 June 2023
Rafael
Philippinessome staff talk really loudly and we can hear noises from upstairs but were quickly managed when we reported it. No strict rules on drying up after swimming for guests so the floor was always wet.
the room was really spacious and clean. The bathroom has a bathtub, with double vanity and was big. Staff is nice and accommodating.
Stayed in June 2023
Reviewed: 20 April 2023
Ariz
PhilippinesThe restaurant only have a few options available
The pool and that very comfortable bed.
Stayed in April 2023
Reviewed: 11 April 2023
Roma
PhilippinesThe customer service person i spoke with over the phone told us that our room will be at the ground floor, but we ended up at the 3rd floor, the room at the 3rd floor was overall okay.. what disappointed me was the wrong set of expectations given to us.
Food at the restaurant Free bath soap Water spa- but pls clean the tiles..
Stayed in April 2023
Reviewed: 27 March 2023
Gaile
PhilippinesOur original room had a faulty aircon. It was very hot and the bed was quite noisy. Good thing that the hotel allowed us to move rooms that's just next door :)
We loved the jet pool and the pool! The room was great and very spacious. We liked that there was a balcony available so we can dry our clothes. The location is perfect as well and is near must-eat spots in Clark!
Stayed in March 2023
Reviewed: 15 March 2023
Almira
Philippinesexpensive breakfast
okay yung pool nila and yung rooms
Stayed in March 2023
Reviewed: 19 January 2023
Lovely
Philippinesit’s affordable and clean
Stayed in January 2023
Reviewed: 5 October 2022
Karan
PhilippinesEverything was good except for the part when we checked in at 2 p.m. which was the check in time on on our booking.com reservation but the staff at the front desk told us that check in time was at 3 p.m. and wanted to charge us an additional fee for early check in.
The place was great. Room was very clean.
Stayed in October 2022
Reviewed: 30 May 2022
Cristina
Philippineswhat I don’t like is they lack of hotel toiletries
I like all the facilities especially the capsule bed me and my family enjoyed our quick vacation at pampanga. So peaceful and clean also comfortable
Stayed in May 2022
Reviewed: 18 May 2022
Suet
Malaysialocation and price
quiet and spacious
Stayed in March 2022
Reviewed: 7 January 2022
Eileen
PhilippinesFront Desk can be easily pressured by demanding clients. Front desk forgot we were staying for 2 days, we got locked out of our room because of this
GOOD VALUE FOR MONEY
Stayed in December 2021
Reviewed: 4 January 2022
Mikki
PhilippinesThe bathroom was a bit dirty. We moved the bed to the wall since we have a toddler and the floor underneath was also dirty. We had to wait a while for housekeeping to come and clean everything up. They were very polite and apologetic though, and explained that they were adjusting to the holiday rush given the long drought of customers due to the pandemic. Overall it wasn't too much of an inconvenience and understandable given the challenges everyone is facing.
The location was very convenient and the staff were friendly and accommodating. The room was nice and spacious, everything was still new/ well maintained. There was a good area for parking and the hotel did not feel congested even if there were a good number of guests.
Stayed in December 2021
Reviewed: 13 December 2021
Jatv
PhilippinesNo complimentary slippers Too long to get hot water in shower
Big rooms and relaxing ambiance
Stayed in December 2021
Reviewed: 28 November 2021
Bascao
PhilippinesMinamal choice in restaurant and pricey. Observe tenants, food most are bought outside and from deliveries.
Ambiance Color of buildings. Pool Staffs
Stayed in November 2021
Reviewed: 22 October 2021
Rcher68
PhilippinesNothing
The place is so relaxing
Stayed in October 2021
Reviewed: 20 February 2024
Haydee
PhilippinesNo elevator on the other building which makes it hard to move heavy luggages. Other than that, everything is great.
Huge space and very nice amenities
Stayed in February 2024
Reviewed: 6 February 2024
Donna
PhilippinesNone
cleanliness and politeness of the staffs
Stayed in February 2024
Reviewed: 1 February 2024
Eustaquio
Philippines😋 Loved the Dinner Buffet
Stayed in February 2024
Reviewed: 29 January 2024
Max
PhilippinesBREAKFAST BUFFET WAS BEYOND MY EXPECTATION!
Stayed in January 2024
Reviewed: 1 January 2024
Rolando
United StatesResto closed at 9pm
Breakfast great.
Stayed in January 2024
Reviewed: 28 September 2023
Arlene
ThailandCheck-in time is 3 pm though they allowed me to check-in an hour earlier since there are no other occupants in the pods.
Very friendly staff, they always wear a pleasant smile whenever we approach them or when requesting for something.
Stayed in September 2023
Reviewed: 17 September 2023
Ric
PhilippinesSwimming pools occupy the central yard of the complex with a lap pool at the far end and a regular pool at the other. The latter gets noisy during the day as this is where families congregate with their kids and other guests. Not ideal for somebody seeking rest and solitude. Despite assurance from Booking.com, I wasn’t given the discounted rate when I checked in. Nor was I allowed free breakfast as indicated in my room rate page. The front desk clerk advised they have never given free breakfasts to anybody who used travel aggregators like Booking.com, Expedia, Travel Advisor and the like. That was their company policy they said. Clearly a case of false advertising. This property should never have gone into your list of affiliated hotels given the fact they will not provide what you have committed to your customers. Woke up with a swarm of small red ants wrapped around a couple of lollies I left on my night stand. Painstakingly followed their origins only to realize they were all over the floor.
Though getting to the hotel was not as straightforward as I expected, the location afforded a semblance of privacy as it is not hemmed in by tall buildings. Lots of greenery as well.
Stayed in July 2023
Reviewed: 14 July 2023
Muhammed
TurkeyThere are ants all around the place, and when it's nighttime, there are some frogs running around, plus I hated that the pool closes at 8-9. Also, the complementary breakfast was 1 for each bed, which was absurd to me. They should fix that. How can you not give that too all the people in the room
The pool was amazing, and the staff was sincere and very helpful
Stayed in July 2023
Showing 1 – 25
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