Punta Engaño Road, Lapu-Lapu City, Cebu, 6015 Mactan, Philippines
#3 of 69 hotels in Mactan
Guests' ChoiceBased on 1106 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
8.8
Facilities
8.9
Staff
9.3
Value for money
7.9
Free WiFi
7.5
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End of dialog contentReviewed: 1 November 2023
Julie
PhilippinesAcqua not serving service water.
The amenities.
Stayed in November 2023
Reviewed: 24 October 2023
Kaan
Hong KongHotel furniture really old , we had late check in due our room was not ready at 4 pm. But staff recovered.
Location , sea z environment
Stayed in October 2023
Reviewed: 12 October 2023
Albert
PhilippinesBREAKFAST WAS GOOD
Stayed in September 2023
Reviewed: 10 October 2023
Kathleen
United Kingdomprice for some of the eating in places No mirror on dressing table, had to walk over to longer mirror by the bathroom One of the hailed taxi's tried to hard sell stuff to us when we were going to the city
breakfast buffet Attentive, friendly staff Clean beach with many water sports Really good massage at spa
Stayed in September 2023
Reviewed: 8 October 2023
Manzano
United StatesExpensive.
Clean.
Stayed in July 2023
Reviewed: 7 October 2023
Tomas
SwedenFood in restaurants is just good enough. Bit overcrowded breakfast.
Basically everything. Garden, beach, snorkeling, amazing staff, proximity to airport, towels are new.
Stayed in October 2023
Reviewed: 30 September 2023
Rebecca
JapanWe loved everything but just make note that you do pay for any extras like dinner, pitch & putt, the spa etc.
We loved everything about this place! The staff were so friendly and accommodating. The breakfast and dinner buffet were amazing. The Italian restaurant food was also delicious and the Chi Spa was very relaxing. You don’t have to leave the resort as everything is there.
Stayed in September 2023
Reviewed: 27 September 2023
Paul
United KingdomPizzas in the Italian restaurant were quite simple compared to expectations.
The pools and kids loved the water slide. They did get scratches on their backs from going down it about 50 times tho.
Stayed in August 2023
Reviewed: 21 September 2023
Luisa
United StatesRoom was not cold enough.
Customer service was exceptional.
Stayed in September 2023
Reviewed: 18 September 2023
Alain
IrelandThe choice of food, especially breakfast.
Stayed in July 2023
Reviewed: 16 September 2023
Lazarus
PhilippinesEverything is there
Stayed in September 2023
Reviewed: 15 September 2023
Craig
New ZealandWe tried to get on the slides again but no dice.
Lovely hotel for a stopover, this old girl is built in a lovely classic Asian beach resort style. 30 years on, the rooms are in want of a refresh. They’re still perfectly comfortable and functional and well maintained. This was our second stay here and we’d absolutely come back again.
Stayed in September 2023
Reviewed: 13 September 2023
Anthony
United StatesI opted for the 'upgrade' for the special room with drinks and food. I felt it was too overpriced for what was available. Stick with the breakfast thats included, dont get the 'upgrade'.
this place is truly a resort, it has everything to relax. Take advantage of the jetskiis and snorkeling, its fun.
Stayed in September 2023
Reviewed: 10 September 2023
Anafe
FinlandShangrila is such a great place to stay. It has everything that you could have ask for. The ambience, the pools everything.
Stayed in August 2023
Reviewed: 9 September 2023
Botler
United StatesThey appeared to have over booked…😳
The breakfast was outstanding and the staff was wonderful!!!
Stayed in September 2023
Reviewed: 9 September 2023
Hideaki
JapanA little bit old.
Location, facilities though a little bit old, beach and pool not so crowded.
Stayed in August 2023
Reviewed: 9 September 2023
Robert
PhilippinesNo walk in shower in our bathroom
We were well looked after, especially for breakfast and dinner in Acqa
Stayed in September 2023
Reviewed: 7 September 2023
Seonghwa
South KoreaWater quality. Some ants.
Everthing. All the services.
Stayed in September 2023
Reviewed: 4 September 2023
Jonathan
United StatesMy wife could not plug in her hair iron on any of the outlets. But everything else is fabulous and we had a great time.
I like the friendliness of the staff and so accommodating. Top notch amenities.
Stayed in September 2023
Reviewed: 2 September 2023
Jonathan
United StatesI cannot plug in my hair straightener. But the rest are the best.
I love how friendly and accommodating the staff are. The food is perfection. The amenities are exquisite. I will be back.
Stayed in September 2023
Reviewed: 1 September 2023
Gabriela
AustraliaThe room was too small for the 4 of us.
Location and friendly staff
Stayed in July 2023
Reviewed: 1 September 2023
Craig
New ZealandThe child in us wanted to use the water slide, but the sign said it was for kids only. 🙁
We had a great 2 night stay here on our way to the islands. The staff are incredible. The hotel facilitates are excellent. The rooms in the ocean wing seem a little dated, and could use some modernisation, that said they have been very well maintained and we’re very clean. We will return here in a couple of weeks.
Stayed in August 2023
Reviewed: 1 September 2023
Marlon
United StatesOne thing that I didn’t like, is there is nothing outside the hotel. Like little market and shop. But that could just be me.
Rj is one of the waiter in the buffet. He exceeded my expectations. He went above and beyond on his service, he was very polite and always smiling, very friendly person, it made our stay more enjoyable because of him. But everybody else was very professional and very helpful. I will definitely go back with the family. Thank you
Stayed in August 2023
Reviewed: 31 August 2023
Bruce
AustraliaLow quality wines in the lounge
Beautiful setting well maintained. Good food. Lounge was fine.
Stayed in August 2023
Reviewed: 28 August 2023
Yu
JapanNothing came out to my mind.
Everyone is very friendly and helpful. It was a great time spending with my family. Not just only swimming pool, but other facility as well.
Stayed in August 2023
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