General Luna Siargao Island, 8419 General Luna, Philippines
#36 of 81 hotels in General Luna
Guests' ChoiceBased on 568 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.2
Facilities
8.6
Staff
8.9
Value for money
8.0
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 June 2024
Oren
IsraelNo TV, ants in the room all the time, the shower stream is low, the mattress was very dirty, no drinking water was provided in the every day, the food in the restaurant is poor and no western food at all.
The pool, the location.
Stayed in June 2024
Reviewed: 29 May 2024
Camille
CanadaI think the spa rooms could use some work. The rooms are only separated by curtains. It did not feel very private. Also the bedrooms (garden villa) are a bit dated. Our full length mirror was stained. I thought it just needed to be wiped down as it was smudged but when i wiped it myself i realized whatever was on it was not gunna come off. Our toilet seat was also loose. When you sat on it it would slide.
The pool and location. The jungle pathways were nice and tropical feel. Just the overall aesthetic of the resort was great!
Stayed in May 2024
Reviewed: 25 May 2024
Suroor
United Arab EmiratesAir-conditioning and toilet facility, open toilet not professional
Ambience
Stayed in May 2024
Reviewed: 22 May 2024
Wojciech
PolandUnfortunatly ther's no late chek-out
Very close to the beach
Stayed in April 2024
Reviewed: 18 May 2024
Maria
AustraliaWe were only given 1 room key and there were a few small bugs/ants, which we were mindful that they would enter our suitcases but didn't. Insects are common for a tropical island, so it wasn't a deal breaker, just something to watch out for. Bug spray was provided in the room, if we needed to use it.
The Villas and garden is beautifully designed, you really did feel like you were in a lovely tropical destination. The room was a decent size for a couple, with a comfortable bed. A trundle bed was also in the room so you could potentially sleep four people. The facility had a pool that wasn't too chlorinated which was great, the pool/bar/restaurant area also overlooks the beach which was beautiful and there is free use of paddle boards. Breakfast options was a continental breakfast as well as Asian style breakfast options and an egg station where a cook will prepare eggs to your liking. We made use of the on site Spa and had relaxing massages. I would definitely stay at Siargao Island Villas again.
Stayed in May 2024
Reviewed: 17 May 2024
Dallon
Canada- Air Conditioning on the top floor rooms is too weak. We were there on 27-30 degrees and it was hard to sleep in the rooms.
- Location was perfect - Beach was awesome - Pool was great - Rooms were clean - Staff was great
Stayed in May 2024
Reviewed: 17 May 2024
Padua
United StatesStaff, location , good breakfast and amenities!
Stayed in May 2024
Reviewed: 11 May 2024
Paul
United KingdomMaybe a bit pricey. But you pay for quality
The hotel is the best on the island. Staff and great. Food is good. Bthe rooms are lovely
Stayed in May 2024
Reviewed: 5 May 2024
Leah_dc
AustraliaA TV in the room would be handy, only for the kids, but not a big deal. There were a few ants in the bathroom as well but that is common for island accommodation in the Philippines!
We really enjoyed our stay at Siargao Island Villas. The Villa was perfect for our family of five plus our nanny. I really liked how the room could be separated into two through the use of the partition. The beds were comfortable, air con worked well and the bathroom was spacious. I liked the amount of shade around the villa and the lush gardens which also added privacy. The food at the restaurant was good, the pool was nice and the beach off the back of the property was great for our kids. Free use of the paddle boards was also great. Location was convenient with easy access to other restaurants and shops. The tricycle ride to Cloud 9 and other areas was also easy. I would stay again.
Stayed in May 2024
Reviewed: 3 May 2024
Mikel
United StatesNo hot water and couldn't get the water out of the shower head. Very sad.
The breakfast
Stayed in April 2024
Reviewed: 3 May 2024
Andrea
United KingdomKids shouldnt be allowed in this resort as the pool can become very noisy and unpleasant with small child crying. Also, the music at breakfast with such a low bass is very bothering and should be changed to a lower volume and more melodic tunes.
The resort is smaller than you would expect but has everything you will require. The beach is not really usable as the tides go up and down and bring lots of seaweed into the bay, however the pool and the garden are perfect for relaxing.
Stayed in April 2024
Reviewed: 2 May 2024
Mark
GibraltarAC was not cool enough and only one key card was given.
Nice Facilities, great staff.
Stayed in May 2024
Reviewed: 29 April 2024
Lisa
United KingdomThe garden villas are nice but could do with updating
Great location on siargao and the views were amazing
Stayed in April 2024
Reviewed: 24 April 2024
Lyanne
CanadaI feel like the staff at checkin could improve by providing brief information on amenities that the resort offers such as yoga class (we had to go outside the resort for yoga lessons because we didn’t know the property offers it complimentary), SUP boards/surf boards, and possibly others we didn’t find out about during our stay? The spa air conditioner could be turned down a couple of notches. Not sure how anyone could be comfortable being almost naked in such a cold environment during a supposedly relaxing time? I was cold the whole time and decided against getting a body scrub the next day because I could just imagine how cold it would be. Also, the spa area honestly looked like an office space quickly converted into a spa using curtains. I expected something better from a resort like this.
We loved the pool and the breakfast. Our room was spacious and was very satisfied with the cleaning each time.
Stayed in April 2024
Reviewed: 23 April 2024
Chris
GermanyThe water pressure of the shower was a bit low but we are used to it from the Philippines.
It was the perfect location to discover Siargao. Nice rooms and such a peaceful area within the hotel. Dreamy view from the very spacious pool. We even got a welcome gift and the staff was always very friendly and attentive. We would come back.
Stayed in March 2024
Reviewed: 21 April 2024
Michael
GermanyWe did like the rooms we had. The staff was friendly and they were helpful.
Stayed in April 2024
Reviewed: 2 April 2024
Ariane
United Arab EmiratesNothing
Good location and nice facilities! Really enjoyed our stay.
Stayed in March 2024
Reviewed: 1 April 2024
Lucia
United KingdomGreat location, property is beautiful and well maintained, the pool is great and lovely for su downers. The restaurant was amazing, best food we had in the Philippines, would definitely recommend.
Stayed in March 2024
Reviewed: 31 March 2024
Aurelie
SwitzerlandBreakfast was Indonesian cuisine with limited international options. There were a lot of power outage in the evening / night. When that occurs an emergency light turns on at tonight with a loud noise which woke me up a couple of times at night.
Great location and amazing view from the beachfront villa.
Stayed in March 2024
Reviewed: 29 March 2024
Mervin
United KingdomThe breakfast didn't really have any Filipino food. The staff over charged us booking excursions (land & island tour) from them and it's a lot less elsewhere. Our room didn't have a wardrobe to put our clothes in. There are no shower doors if a group of friends stayed in the room and the floor is quite slippery in the shower room. The shower/shower head had a lot lime scales and wasn't clean when we got there.
The location is perfect.
Stayed in March 2024
Reviewed: 23 March 2024
Amanda
United KingdomNothing I didn’t like but a gym area would have been good
The property is in a tropical setting. You could almost forget you are on the general Luna road. Lovley little area that you can paddle board on . Breakfast was not excellent but something could be found so managed. We had a island villa with a bit of a pool view and bit of a sea view. No gym at this hotel only a spa that offered massage for aroun 1.500 Philippine peso. It smelled amazing but I went to a massage place along the road for 750 peso obviously don’t get the same quality. The rooms are very spacious and clean but could do with a bit of a spruce up. I would definitely stay at this hotel again if I was in general Luna
Stayed in March 2024
Reviewed: 20 March 2024
Joilson
PortugalI thought the breakfast was basic, there was no juice option and few fruits
Stayed in March 2024
Reviewed: 19 March 2024
Olivier
SwitzerlandGreat location, spacious and clean, beautiful pool area. They told us ahead of our stay that there were constructions next door, it never actually bothered us noise wise. Special thanks to the security guard at the front of the property for having been friendly and helpful throughout our stay.
Stayed in March 2024
Reviewed: 13 March 2024
Trinidad
United StatesThe bathroom smells in beachfront villa 1
Not great coz we are filipinos not much choices they shld incorporate filipino dishes
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content