No AC on the lift

Breakfast buffet is amazing

Stayed in May 2024

Nothing

I like everything, this is my 4th time of staying in Somerset

Stayed in April 2024

My one bedroom unit was smaller than the previous room I stayed in before i(same type and price). Breakfast choices are also limited this time.

Staff is very friendly and helpful. Location and facilities are also great.

Stayed in May 2024

Washer/dryer was confusing to operate.

Clean and well equipped. Nice breakfast.

Stayed in March 2024

The breakfast wasn’t great, some of the food even though it was still early in the day seemed stale / old. Lunches and dinners were great though!

The hotel and staff were amazing. The rooms were clean and comfortable.

Stayed in May 2024

This is our go to place to stay. One bedroom suite with kitchen, laundary and spacious living. Perfect location near malls, restaurants and access North and South. The staff (especially Jerry and Christian) are friendly and wonderfully accommodating. Great little spa, gym and kids area too

Stayed in February 2024

n/a

comfort

Stayed in April 2024

The drains of the sink and the shower took time. We called in to repair and a staff came in to fix it. It got fixed for a while but the problem recurred. But this problem is very minor. It did not even bother us.

The room was spacious, comfortable and clean. The receptionists were very accommodating. I stayed for 4 days because of a work trip. I extended for another day so I could enjoy the room itself without having to think of work. The receptionist allowed me to stay until 3pm free of charge. They knew they’re into hospitality and there’s no better way to show that than by being accommodating.

Stayed in April 2024

there was a wedding/event/music festival right across at the time i was there so it was a little difficult to sleep early. not the hotel's fault though

chose it due to proximity to an event I'm attending, but otherwise will not recommend for tourists. room was the right size for 2 people, clean, and comfortable. breakfast was good! checkin and checkout was a breeze.

Stayed in February 2024

They are not a pet friendly property. At first, I dont like them pulling out the carpet because we have pets when we are already checked in the room. I hope they did that before we enter the room. I also dont like that we paid 1,500 each pet per day but they wont allow in common area. And you cant leave them in the room as they might scratch the door if left alone. We are already ready to cancel our stay because of it but I was grateful they’ve adjusted and allowed us on the common area. This is a lesson learned for me as well to call first the property and check rules before we booked.

I love that they have birthday greetings and cake for my husband. I also like that the room has washing machine with dryer because you can go home without carrying wet clothes. I also love the pool at it has the exact ft deep for 5ft me.

Stayed in March 2024

The breakfast

The entire property!

Stayed in March 2024

None

Always an awesome time at Somerset! Our go-to hotel in the Alabang area. Staff service, quality of amenities, cleanliness of rooms is consistently good.

Stayed in January 2024

No charger USB adopter

Ambiance

Stayed in March 2024

services & location

Stayed in February 2024

The swimming pool is not well-maintained, algae is visible along the sides of the pool.

From the moment I arrived I was greeted with warm hospitality. The room is spacious and clean. Complete kitchen essentials. Plus the lobby really smell so good.

Stayed in February 2024

None

Homey

Stayed in February 2024

The no smoking policy

Great staff!

Stayed in February 2024

Eveything was great

Location cleanliness

Stayed in February 2024

None

Clean friendly staff

Stayed in January 2024

No room service provided and the pool was not heated.

The breakfast, the washer in unit and size of unit.

Stayed in December 2023

all are great

Booked a 1BR room for a surprise bridal shower. It was a full accommodation during that time and surprisingly we were upgraded to a bigger room which made our gift for our friend more beautiful, comfortable, and memorable. Reception staff are all accommodating and are considerate with our small requests specially for our celebrant. Rooms are all clean and has spacious dinning, receiving area, toilet & bath and a separate kitchen (which is great). Complete with cooker, oven, complimentary dishwashing liquid and all basic kitchen stuff you'll need. Perfect place for a small celebration.

Stayed in November 2023

There’s something for everyone at the breakfast buffet, but it could use some improvement.

First of all, everything was clean. I loved that the property wasn’t heavily scented. The room had everything we could possibly need. There were appliances that would be perfect for a family on vacation and/or on a budget; there was a rice cooker, microwave, fridge, washer and dryer, and even a water dispenser. On the fourth floor, there’s a gym with a window so you can keep an eye on your kids in the play room.

Stayed in January 2024

Dining Table corners are pointed and might not be very safe for children going around the table.

Room size is appropriate for the price. Very accommodating staff. Kitchen is well equipped. Comfortable bed and pillows. Very satisfied with my stay. Will book again some other time.

Stayed in January 2024

Nothing

Loved the breakfast buffet. Bed is comfy. Room is large.

Stayed in November 2023