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  5. Reviews of St Giles Hotel Makati

Reviews of St Giles Hotel Makati This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Makati Avenue corner Kalayaan Avenue, Makati, 1210 Manila, Philippines

#231 of 524 hotels in Manila

Guests' Choice

Review score

Based on 757 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.7

  • Facilities

    7.5

  • Staff

    8.5

  • Value for money

    8.0

  • Free WiFi

    7.8

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Showing 76 – 100

  • Reviewed: 23 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in August 2023

  • Reviewed: 21 August 2023

    7.0
    I will stay at St Giles next trip to Manila.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Don't know yet.

    Good mattress,pillows, friendly reception, helpful front line staff.

    Stayed in July 2023

  • Reviewed: 21 August 2023

    7.0
    Good
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    hot water maintenance was scheduled during our visit. we were not informed prior so we had no hot water for an evening.

    room was sufficiently sized. amenities were good with in-room refrigerator. wifi was also very good.

    Stayed in June 2023

  • Reviewed: 20 August 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It wasn't good that the gym closed at 7pm. Also, the food and drinks they offered at breakfast were limited. I have not come across a mango service at a hotel in a tropical country 🤣

    The location of the hotel was in the very center of Manila. There were lots of good ethnic restaurants around. The general atmosphere of the hotel was very good. Employees were very friendly.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    9.0
    Great value that we’d come back for a third stay. :)
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The pillows were a bit too thin for our liking so we asked for extra pillows which were given anyway.

    This is our second stay. We checked in the same dates last 2022, but one day longer this time. We loved our first stay so we decided to choose this hotel again. We loved the fast check in and checkout procedures. We also liked that our room was big enough and has everything we needed and when we needed anything extra like pillows, towels and hangers, it was provided almost immediately. The staff were nice and polite right from the guards, front office, and other people in the lobby to the housekeeping and the restaurant staff… and the breakfast buffet had good options and variety.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Sorry, just see above comment.

    I was surprised that after you asked for the credit card details while booking the hotel. The money was not deducted from the credit card and I had to pay while checking in. Maybe you can point this out more clearly going forward.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    8.0
    In general a great place for what you need when travelling to multiple areas
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately, through no fault of the hotel, due to the location near a red light district you can be annoyed by hawkers and other professionals seeking business.

    Cheap, good quality and location, and the staff are great 👍

    Stayed in July 2023

  • Reviewed: 30 June 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 10 nights
    • Submitted via mobile

    It's is easy to find something to complain about but I really can't think of anything I need to mention. Everything was fine.

    St Giles is located in the middle of the business area of Makati and well situated to visit all places in Manila area. Staff are extremely friendly and helpful in every way including the staff at breakfast. I recommend this hotel and certainly return for my next stay.

    Stayed in June 2023

  • Reviewed: 13 June 2023

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    around the pool is a bit dirty..

    Staff were friendly and accommodating. Comfortable room and clean.

    Stayed in May 2023

  • Reviewed: 24 May 2023

    8.0
    It was very relaxing
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    It was quiet. The bed was comfortable

    Stayed in April 2023

  • Reviewed: 20 May 2023

    9.0
    thanks to the front desk and all the staff of the hotel
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the gym need more equipment

    location and friendly staff

    Stayed in May 2023

  • Reviewed: 18 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Time limit in the pool and selection of food in the buffet

    The staff is accomodating

    Stayed in May 2023

  • Reviewed: 9 May 2023

    8.0
    It is nice hotel but the front disk staff are not customer oriented and the check-in process is slow, also the size of t
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Front disk staff and the check-in process and the size of the toilet, plus the mini bar

    location

    Stayed in May 2023

  • Reviewed: 7 May 2023

    7.0
    Its a good hotel but you can find better for the same price in the same area.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Small rooms. Every day we recieved only 1 clean towel while we are registered with two guest in the room. Small rooftop pool Small shower area

    Hotel is convently located. Staff is very welcoming. A small rooftop pool at the 35th floor. Standard rooms can be small for this price paid.

    Stayed in May 2023

  • Reviewed: 6 May 2023

    8.0
    very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    close to everything and staff where Great

    Stayed in May 2023

  • Reviewed: 2 May 2023

    7.0
    I certainly will not have breakfast there and will look at alternative Hotel. Pre pandemic I have be
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    I was very disappointed that I tried to but Bacon and eggs for breakfast but Bacon OUT of Stock 3 days running unbelievable I had a substandard German sausage very poor My partner tried to order 3 different chicken dishes off the menu before being told chicken was out of stock

    Foyer ,service people attitude everything very good for price

    Stayed in May 2023

  • Reviewed: 1 May 2023

    8.0
    will definitely stay again since the location is great and it has great value for money
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    the rooms are a little old, so there's a little moldy smell to it. and some of the towels have seen better days and are not so white

    location, definitely! its very accessible and easy to locate, and the staff are really friendly and helpful

    Stayed in February 2023

  • Reviewed: 27 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel looked a bit outdated. Gym and hotel restaurant were really basic. Still a good stay!

    The location was good and the hotel was clean.

    Stayed in April 2023

  • Reviewed: 25 April 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Location is great. Walking distance to a lot of restaurants in the area. Price is reasonable. Room is decent and spacious. Staff are very helpful. Was able to park just outside the hotel, getting rid of the hassle of going to the basement.

    Stayed in March 2023

  • Reviewed: 16 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No Smart Tvs in the rooms you cant use Netflix

    Good window view and roofdeck pool

    Stayed in April 2023

  • Reviewed: 16 April 2023

    7.0
    Good
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Elevator Service

    Accessibility

    Stayed in April 2023

  • Reviewed: 16 April 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We had to pay cash when we were there even though I was emailed saying it would come from my account which would have been better as that is what we had planned for.

    It was a beautiful lobby and the staff in the lobby, the doorman etc were so polite and helpful. Really nice experience from them.

    Stayed in April 2023

  • Reviewed: 15 April 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in March 2023

  • Reviewed: 13 April 2023

    8.0
    Enjoyable stay in Makati
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    Bathroom was smaller than expected. Heavy and chaotic traffic around the hotel, especially during rush hour.

    Friendly and helpful staff, close to grocery stores and malls, great view from my room, rooftop swimming pool.

    Stayed in April 2023

  • Reviewed: 7 April 2023

    7.0
    Value for money
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    service button not working so room not serviced next day Poor water flow in handbasin These are minor issues overall no problems

    Room ready on arrival clean and good Staff very helpful

    Stayed in April 2023

Showing 76 – 100

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