As per my most previous stay I mentioned that WIFI passwords didn't work. I did this basically to make them aware of it and rectify it for future guests. But I was told again to try another router which made it incredibly slow - up to 5 minutes to load a web page. Once again, a simple press of a button didn't work with turning on the TV - the result was only four blurry channels. And the fridge in my room was really warm. The temperature dial looked to be broken and just freely spun around. You can see they are cutting costs with paper cups for coffee. In all, it's a basic hotel and in my opinion only one to use for a night or two and probably overpriced for what you get. To be honest, I'll probably look at other options next time I return to Cebu City.

Well I reviewed this hotel a little under a week ago from my previous brief stay and once again, I must say the highlight were the ladies on reception and the friendly staff. The location is handy to everything.

Stayed in February 2024

Well the TV didn't work (all the channels were fuzzy) and with a really late check-in and a one night stay it didn't really matter. Then again, most hotels now have two remotes and there's always an issue. It's not like to old days of pressing a button and a picture appears. The wifi didn't connect, but all it took was a call to the desk and the young lady told me to try a router for another floor, which then worked. Albeit, the wifi was a bit slow.

Really friendly front desk staff and generally in a good location. A good hotel for brief stays or while in transit in Cebu. The rooms aren't huge, but it's not as if it's a resort or a hotel with a pool and one in which to relax or holiday in.

Stayed in February 2024

Wifi was intermittent was a nuisance.

Clean rooms, friendly staff.

Stayed in June 2023

More than adequate for my needs.

Great breakfast, service and choice of food outstanding. Anything apparently lacking was quickly addressed with a smile.

Stayed in June 2023

There was a students' seminar the weekend I was in town and the students were noisy and boisterous. Some were knocking on the door and running away. Thankfully, the staff changed my room when I reported this

Staff, location, room size

Stayed in May 2023

Breakfast spread

The staff/service and location

Stayed in May 2023

there was no doorbell, keycard rundown

the location is very good

Stayed in April 2023

During ny stay there was an unlimited free snacks

Stayed in April 2023

The quality of the surroundes .

Stayed in March 2023

House-keeping staff and reception are friendly but not very efficient as when requested to clean my room, it took two and a half hours to commence this simple request. Mosquito sliding door broken, minor leak from underneath wash basin and cool showers on some days but I did not bother reporting these defects as I didn’t want to waste my efforts as I knew these would not be rectified promotly. Noisy traffic and road repairs operating when seated in the balcony.

Comfortable room with effective A/C. Set Menu for breakfast has improved since my last review as I explicitly told staff what I wanted. Quiet room with all room doors closed. Large safety deposit box in bedroom.

Stayed in December 2022

They need to check the leaks in the toilet at Room 307. The door at Room 303 is defective since it cannot read the card key. The AC at the EDNA function room needs maintenance service because it is noisy. I hope they also improve their PA system (microphones) and most of all WIFI is unstable.. they need to upgrade.

I like their Filipino breakfast buffet selection, it is complete and generous. Love the crispy bacon and adobo! There were also fruits, breads, jams too. What I like most is the friendly and attentive service of the staff. Ready to help specially during our workshop at EDNA function room.

Stayed in July 2022

Toilet

Food and staffs

Stayed in June 2022

Didn’t get the room we booked on Booking.com. And they didn’t have it available when we got there. The breakfast was very unlimited. You could chose between pancakes or eggs. Could have more options. The rooms was old. So the overall feeling is that it doesn’t look clean. It needs a renovation.

The staff compensated for the wrong booking by helping us with a taxi to the bus stations. very friendly.

Stayed in July 2023

The cleanliness needs improvement, especially bathroom area, tap and sink - it drained very slow. When we open our window curtain there's nothing to see but pipes and another window - it is just an awful sight. Bug crawling.

We did not have breakfast in the hotel - so not applicable. Location is perfect for me because it is next door to the Redemptorist Church. When I booked I searched for a hotel nearest to this church.

Stayed in May 2023

thnx you best hotel

Stayed in April 2023

Sliding door to balcony was difficult to open and close. Reported to reception but no corrective action taken. A/C gave me nasal/sinus symptoms. Noisy traffic on street when sitting on the balcony.

Buffet breakfast was available on previous stay but was now discontinued and replaced by an inadequate 'Set Menu'. Good sized balcony but needs cleaning and renovation.

Stayed in November 2022

No hot water. Had cold shower every day. Complained they said it just the way it is.

Staff ok

Stayed in July 2022

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in March 2023

There are no comments available for this review

Stayed in November 2022

There are no comments available for this review

Stayed in July 2022

There are no comments available for this review

Stayed in June 2022

There are no comments available for this review

Stayed in August 2022