A.B. Fernandez Avenue, Pangasinan, 2400 Dagupan, Philippines
#3 of 10 hotels in Dagupan
Guests' ChoiceBased on 56 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
8.6
Facilities
8.0
Staff
8.7
Value for money
8.3
Free WiFi
8.1
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Showing 1 – 25
Reviewed: 30 March 2024
Arnold
United StatesLocation
Stayed in March 2024
Reviewed: 16 January 2024
Miss
United KingdomA breakfast buffet could have been better than set meals; limited options. It could have been good if there was a functioning kettle in the room.
The cleanliness of the room has been superb. Staff were very accommodating and always ready to assist.
Stayed in January 2024
Reviewed: 7 September 2023
Bobby
PhilippinesSurroundings
The room is very neat and orgsniized. Enough water for us.
Stayed in August 2023
Reviewed: 1 May 2023
T
Netherlandsair filter in the bathroom was not cleaned for a long time. mold in the air filter. overall it needs some work in the room especially the bathroom.
big room, aircon, a few minutes from the city center.
Stayed in April 2023
Reviewed: 10 April 2023
Misstephnav
PhilippinesCheckin in was easy and the hotel employees were helpful and friendly. The rooms were also clean and comfortable.
Stayed in April 2023
Reviewed: 11 March 2023
Pina
United StatesSir Jing very friendly ,mets the cleanliness we are happy with his service Edu ,was very patient in transferring our stuff Everyone was very nice and very helpful Your staff was great The security in the parking was all nice,overall all the staff service was great 👏👏👏
Staff are very friendly,accommodating,polite and flexible
Stayed in March 2023
Reviewed: 1 March 2023
Pilar
United Statesbreakfast service slow
good location
Stayed in March 2023
Reviewed: 20 February 2023
Noel
PhilippinesI can smell the canal when i shower
The good customer orientation of the staff
Stayed in February 2023
Reviewed: 30 September 2022
Emmanuel
AustraliaI noticed other receptionist needs extra smiles. They are quiet serious.
Foods are delicious, staffs are very helpful and kind. ❤
Stayed in September 2022
Reviewed: 14 May 2022
Astrid
United Arab Emiratesrooms are good but they have this blackout curtain but still the lights goes inside the room..
near to the city
Stayed in May 2022
Reviewed: 8 May 2022
Racquel
PhilippinesThe noise of the other guests passing by our room. we wished the rooms were noise proofed.
We loved the newly renovated rooms, especially the bathroom.
Stayed in May 2022
Reviewed: 15 April 2022
Axell
PhilippinesThe AC was a bit inconsistent. The room gets warm here and there.
It was clean and in the city center
Stayed in April 2022
Reviewed: 16 August 2021
Licudo
United StatesNo complaints, ok not hotels fault but city ordinance won't allow smoking on balcony.
We had presidential suite love it, have been staying at star plaza for years. The staff is so amazing always feels like home. They welcome us back everytime.
Stayed in August 2021
Reviewed: 19 March 2024
Cecilia
United StatesLimited parking, though security helps with parking
Center to all locations
Stayed in February 2024
Reviewed: 16 March 2024
Rosalinda
CanadaBad smell from the river
Accessible to food/restaurant . Air-conditioned,cleanliness & courteous staff...
Stayed in March 2024
Reviewed: 6 March 2024
Carlo
AustraliaNone
The interior design is breathtakingly opulent, the space is generous and inviting, and the beds are a haven of tranquility. To top it all off, their restaurant offers an impressive array of delectable choices!
Stayed in March 2024
Reviewed: 2 March 2024
Maris
United StatesNone
Accessible.
Stayed in March 2024
Reviewed: 5 June 2023
Martin
AustraliaGreat rooms at a fair price
Stayed in June 2023
Reviewed: 3 January 2023
Arlene
AustraliaClean ,Comfy and safe
Stayed in January 2023
Reviewed: 2 January 2023
Mauricee
United Kingdomwater was murky brown it was disgusting. we had to cancel our last 2 nights as there seems to be no solution provided re the murky water when we complained. it was also disappointing that the staff said only foreigners complain about the murky water and locals are ok with it - absolutely not. I was born and raised there and even my whole family and friends advised us to move hotels. The hotel finally agreed to cancel the rest of our stay and issue a refund but only decided on this at 21:30 in the night and wanted us to move hotels then which obviously was unreasonable so we had to stay another night which they charged us for too. Reception staff who issued our refund were apologetic in the end but one of the reception staff was still insisting that this water is “normal”. Photos attached show the lightest shade of brown during our stay, it was darker than this at some point.
breakfast was good, city centre location
Stayed in January 2023
Reviewed: 12 October 2022
Jennifer
United StatesTap water is dirty, murky brown groundwater.
None at all! Tap water is dirty, murky brown groundwater.
Stayed in July 2022
Reviewed: 5 April 2022
David
United StatesRoom was tight
Staff
Stayed in April 2022
Reviewed: 31 March 2022
Conrado
United Arab Emiratesthe bathroom is dirty with caps from previous occupants and long hair of lady- not clean at all with the dust. also the pillow case are smelly( smell perspiration) and for sure were not change prior to arrival. worst hotel so far I have experience.
breakfast is okay , the trainee server must know how to serve as she spilled over the hot choco and did not bother to correct, manager on site could have at least corrected so he will learn
Stayed in March 2022
Reviewed: 28 March 2022
Ian
United Kingdomwetter pressure is terrible, but noisy near busy road.
nice room presidential suite mostly bed little uncomfortable
Stayed in March 2022
Showing 1 – 25
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