Robinsons Place Naga Complex, Roxas Avenue corner Almeda Highway, Barangay Triangulo, Naga City, Camarines Sur, 4400 Naga, Philippines
#2 of 22 hotels in Naga
Guests' ChoiceBased on 266 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.2
Facilities
8.4
Staff
9.1
Value for money
8.5
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End of dialog contentReviewed: 30 April 2024
Rodney
AustraliaThe beggar out the front near smoking area
Staff were great.. good location.. good price food and range of food
Stayed in April 2024
Reviewed: 24 April 2024
Cherylin
AustriaHot water is warm.
The bed and its next to the Mall. Friendly staff.
Stayed in March 2024
Reviewed: 21 March 2024
Teresa
PhilippinesNone
Nice location, easy to locate.
Stayed in March 2024
Reviewed: 16 March 2024
Paul
PhilippinesThe food that I was expecting wasn't served (champurado) I really like how they cooked it. Hopefully I may taste it once more on my next visits. The TV have limited channels/programs, suggest upgrading it as this is a form of relaxation for some guests. They should opt to subscribe to Netflix and other movie programs. Ensure refilling the soap and shampoo dispenser.
The beddings were really comfortable, I had a good night sleep, the room temp is good. I had a pleasant stay and will choose this property on future trips.
Stayed in March 2024
Reviewed: 12 March 2024
Teresa
PhilippinesNone at the moment, in fact i will be checking in again next week
Did not avail the breakfast due to early check out
Stayed in March 2024
Reviewed: 9 March 2024
Neil
PhilippinesThe location, facility, comfy bed and the staff.
Stayed in March 2024
Reviewed: 7 March 2024
Nikkita
SpainThe Ac wasn't working so well coz the technician said it has to be cleaned. thus I got cold and allergy, couldn't sleep well coz of my noise due to dirty ac. but, above all it all nice and pretty decent.
I like everything, location, cleanliness, huge bed. Good value for the money that you paid for.
Stayed in March 2024
Reviewed: 29 February 2024
Rahel
CanadaClean facilities and rooms. Friendly staff.
Stayed in February 2024
Reviewed: 27 February 2024
Philip
PhilippinesBathroom was not disabled equiped. The hand rail was placed on the left side. I need a right hand rail. No grab bar in the shower area on the wall - nothing to hold wben standing up,?
!
Stayed in February 2024
Reviewed: 24 February 2024
Marco
SwitzerlandNo problems
Everything
Stayed in February 2024
Reviewed: 23 February 2024
Christian
United StatesOutdated TV. No netflix.
Gym, Pool access. Annex to Robinson Mall
Stayed in February 2024
Reviewed: 18 February 2024
Aida
AustraliaWe don't have negative comments. Keep up the excellent work the hotel management and staff are doing.
Breakfast was very good. Hotel location is nice since it is far from the usual city traffic of other hotels. There's still some greenery one can see from the windows.
Stayed in February 2024
Reviewed: 18 February 2024
Eleanor
AustraliaDidn’t have breakfast. Instead, I just took my friends for snacks but quite a distance from downtown. But it was ok.
NA
Stayed in February 2024
Reviewed: 17 February 2024
Medoboss44
Saudi ArabiaI would like to see more equipment in the gym
Clean , comfy, great price
Stayed in February 2024
Reviewed: 14 February 2024
Antonina
PhilippinesNear the higway as in uou can hear the trucks while horning
Spacious room
Stayed in January 2024
Reviewed: 8 February 2024
Gilda
United StatesHallways are warm and not air conditioned. TV and phone not working properly.
Its location and proximity to Robinsons.
Stayed in February 2024
Reviewed: 22 January 2024
Maximo
PhilippinesHeater for shower not peoperly working... used hand towels are taken but not replaced
Stayed in January 2024
Reviewed: 7 January 2024
Edison
Saudi ArabiaPlace was clean and was very near to the mall which was very convenient.
Stayed in January 2024
Reviewed: 4 January 2024
Peter
United StatesThe hotel, though only open for 3 years, is already battling with the effects of humidity: the shower showed traces of mould and the ceiling in the entrance testified of a leak, which had not been properly handled. Amenities in the bathroom were basic.
Great location, with Robinson shopping mall just around the corner (in fact, it is connected to the hotel via a passerelle on the second floor). Very friendly and helpful staff. Great breakfast choices (mainly local food, but with a touch of foreign cuisine). Excellent in-house laundry facilities.
Stayed in January 2024
Reviewed: 31 December 2023
Aida
New ZealandNothing.
Breakfast. Lot of choices.
Stayed in December 2023
Reviewed: 31 December 2023
Joyce
United StatesThe front desk isn’t the typical hotel front desk and there is no dedicated staff assigned to it. With any issues requiring help from the front desk, you must first find another staff member to call for the front desk staff.
Great location, yummy breakfast.
Stayed in December 2023
Reviewed: 26 December 2023
Jessa
NetherlandsSmelly and not well cleaned bathroom
Comfortable bed and big room with the nice view of Mt. Isarog ☺️
Stayed in December 2023
Reviewed: 28 October 2023
Bernadette
AustraliaClose to airport , great breakfast , wonderful pool and pool side bar . Excellent doorman service finding directions to bus station for onward trip to Batangas
Stayed in October 2023
Reviewed: 23 October 2023
Andrew
United Stateswe like it
its Ok and nice
Stayed in October 2023
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