Pinaungon, Brgy. Balabag, Boracay Island, Malay, Aklan, Philippines, 5608 Boracay, Philippines
#76 of 176 hotels in Boracay
Guests' ChoiceBased on 460 hotel reviews
8.4Cleanliness
8.4
Comfort
8.6
Location
9.4
Facilities
8.1
Staff
9.4
Value for money
8.5
Free WiFi
6.8
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End of dialog contentReviewed: 19 May 2024
Robert
United StatesLittle outdated concepts
Location
Stayed in May 2024
Reviewed: 15 May 2024
Scott
United KingdomI booked a double bed and got two singles Expected a view from the balcony not another hotel.
The staff who where excellent and a credit to tge hotel
Stayed in May 2024
Reviewed: 14 May 2024
Joline
CanadaOur room always had many ants. I asked for extra spraying but it didn't really help. They were on the toilet, sink, fridge, floors and walls. The hotel seemed run down with items that are broken. Our safe didn't work, the wifi didn't work in the room, the fan in one of the cabanas was broken, just a few examples. The hotel still provides tiny bottles of water (you have to ask at the bar to have your water bottle filled), very small shampoos and disposable toothbrushes, all which contribute to the landfill. The floors directly outside the rooms were very dirty with hair, garbage, sand, etc. There are many opportunities for improvement, such as, the person handing out towels could certainly clean up the garbage around the loungers. They definitely have the time, maybe at breakfast, guests could be asked if they want their room cleaned instead of guests having to go to the front desk to ask, a large jug of water could be available to guests to fill their water bottles instead of always having to ask, stairs and floors need to be swept and mopped more frequently, a small broom in the room would be nice and a small brush available in the cabanas would be convenient.
Eden, one of the servers was so friendly, professional, kind and hardworking. The beach is beautiful with loungers and 3 cabanas to relax on.
Stayed in May 2024
Reviewed: 4 May 2024
Oliver
PhilippinesOur safe is not working and no double lock on the doors.
Not crowded and the staffs are accomodating. CCTV are everywhere, security is good and common area and beach front is clean.
Stayed in May 2024
Reviewed: 2 May 2024
De
PhilippinesIt is beach front, the staff was friendly.
Stayed in April 2024
Reviewed: 20 April 2024
Robert
United StatesThis is a Philippines problem but would a halfway soft mattress and a water heater kill you? The facility is a little dated but the staff keeps it spotless.
Staff is excellent. Attentive and friendly. Right on the beach. Station 1 is really quiet compared to station 2. Electric trike is a couple of pesos and two minutes to station 1 for all the action.
Stayed in April 2024
Reviewed: 11 April 2024
Ewa
IrelandRooms were not cleaned every day
Location, just in front of the sandy beach
Stayed in April 2024
Reviewed: 10 April 2024
Sambaoa
MacaoBreakfast options were limited. Though it would be fine if the food were tasty, however the selections were pretty bland. I hope they could at least provide good tasting brewed coffee. A good coffee in the morning can really brighten up a day and put you in a good mood. Just saying 🤷🏻♀️ No wifi service inside our room. The railings outside the balcony of our room were rusty, I just wanted to share because it might be dangerous for other guests.
The location was really nice! The room was also spacious. Ate lady guard was very helpful and friendly.
Stayed in April 2024
Reviewed: 10 April 2024
Mrjcann
United KingdomThere’s no swimming pool here but you have the sea as the hotel is right on the beach. The hotel offers a complementary towel service for in-house guests.
Great location at station 1 - you don’t get the crowds here compared with busy station 2 and 3. This hotel represented excellent value for money as it was chilled out, very comfortable, clean send the staff were very customer centric. We really enjoyed the cocktail happy hour too!
Stayed in April 2024
Reviewed: 10 April 2024
Véronique
SingaporeThe hotel breakfast was quite poor. After two days we decided to go for breakfast in a cafe nearby instead. The bathroom was very minimal.
The hotel is right on the beach and the beds are very comfortable. Perfect if you’re looking for a beach holiday.
Stayed in April 2024
Reviewed: 7 April 2024
Sunshine
PhilippinesNo pool and elevator. Since I have trouble with stairs due to a knee problem, they were kind enough to transfer us once there was an available room at the ground floor.
The Staff (especially Marlon, Judy, and Kathleen by the bar, Yves with housekeeping, Jerlyn at the towel station, and Jen at reception) were very accommodating and attentive. They really try to make your stay as comfortable as possible. The food selection was limited but cooked well! Happy hour was long (1PM-10PM!), which was exceptional! And the drink mixes tasted great. Rooms were simple but the aircon was strong as well as the water pressure in the bathroom. The property is in a great location in Station 1 — away from the crowd of Station 2 but still accessible by trike or a bit of a walk in case you want to go there.
Stayed in April 2024
Reviewed: 4 April 2024
Jbea
BelgiumClean & friendly
The location
Stayed in March 2024
Reviewed: 27 March 2024
Honorata
PhilippinesNo elevator. The walkway from the beach to our room was slippery.
Beachfront area. Nice staff
Stayed in March 2024
Reviewed: 22 March 2024
Joanna
PhilippinesBreakfast is up to 10am but almost no food at 9.30am. The television had bad signal although it is cable tv. No hot shower. We called the attention of the hotel to check the tv and the shower but no action was made about it. We returned to the room with the same bad tv reception and no hot shower. We were also charged for a broken glass. We actually did not initially check the glass if it was broken but we were sure none of us dropped it. They just assumed it was our fault without due process. Lol.
I like the location in the less crowded part of station 1. The hotel staffs are courteous and always with a smile.
Stayed in March 2024
Reviewed: 14 March 2024
Gaudier
PhilippinesWifi is non-existent both in the 3rd and 2nd flrs where we moved. Needs a lot of improvement in this area. A 2nd item is we notised that it took quite sometime for the hot water in the shower to be really hot even if we would decrease the flow of cold water. Almost all the showertime we had was in very lukewarm shower temperature. Sorry butwe are seniors already who need hot showers. Lastly,there were no disposable hotel slippers in the room provided. Even if we have wiped dry our feet our showering, walking on the nice but cold floor was a challenge to us,much more the risk of slipping on every step on its very smooth surface.
Stayed in March 2024
Reviewed: 10 March 2024
Patrick
United StatesA little wear and tear / hint of tiredness but everything worked fine so all good.
Location right on the beach cannot be beaten! Staff are super courteous and helpful - makes a big difference!
Stayed in March 2024
Reviewed: 9 March 2024
Chris
United KingdomRooms are very basic
Good location and amazingly attentive staff
Stayed in March 2024
Reviewed: 5 March 2024
Chris
AustraliaNo wi-fi access to our room - they need to install a number of wi-fi boosters. Wi-fi reception fine in the restaurant area beside the beach. 12 lounges by the beach but you need to get in early if you want one because people are selfish and leave their things to keep the lounge even if they are away form the resort.
Extremely friendly staff. Very good location in Station away 1 from the hustle & bustle of Station 2. Especially good for kids with safe swimming only 50m away. Good restaurant menu at reasonable prices and very tasty food - try the pork sisig! Quite good breakfast and overall good value for money.
Stayed in March 2024
Reviewed: 3 March 2024
Diana
Philippinesnothing. everything is the best. station 1 at a price don't break your budget.
the breakfast, how it is close to the beach and the seating place in front of the beach
Stayed in February 2024
Reviewed: 27 February 2024
Chris
PhilippinesBreakfast selection could be improved
Location, cleanliness and warmth of the front desk and housekeeping
Stayed in February 2024
Reviewed: 25 February 2024
Charmaine
PhilippinesThere was a mixup with the room reservations but it was resolved quickly.
This is one of the places where we usually stay at Station 1. Staff were very responsive even late at night, even though we only booked the day before.
Stayed in February 2024
Reviewed: 24 February 2024
Cara
PhilippinesThe room we stayed at was a bit run-down, especially the bathroom. There were ants that would make it to the night stand and even the bed. However, I’ve stayed here numerous times before but was probably assigned to the newer rooms.
The location is definitely perfect for those who want to avoid crowds and the party scene. The staff were extremely polite and helpful, always ready to cater to your needs with a smile.
Stayed in February 2024
Reviewed: 23 February 2024
Fernanda
BrazilHotel bedrooms are quite old and don't look very clean. Breakfast is okay. There are not many options.
The location is amazing. Quiet part of the White Beach. There are beach chairs and a bar by the beach.
Stayed in February 2024
Reviewed: 15 February 2024
Charmaine
PhilippinesWe stayed at the back
Station 1
Stayed in February 2024
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