There was absolutely nothing that we didn’t like.

The staff were amazing. Very friendly and always very helpful. We felt very well taken care of. The room was very comfortable, clean, and had everything that we needed. The hotel arranged a ride to the ferry the morning we left the island which made our departure very easy.

Stayed in June 2024

Clean, big room, good aircond and friendly staffs. Short walk to beach around 3-4 mins only. Good lunch and dinner. Free drinking water.

Stayed in May 2024

Breakfast was delicious!

Stayed in May 2024

✅ Apartment unit was huge with two bedrooms with attached private bath and toilet, a fully equipped kitchen, a cozy living room, and a balcony. ✅ Resto bar was accessible and had lots of offering. Decorated nicely as well. ✅ Customer service was 💯. Joy was especially accommodating and friendly. There was also security all day and night. ✅ Allowed us to park our rental vehicle on their property ✅ Plenty of breakfast options ✅ Central location, close to the beach, shops, etc. ✅ Overall vibe was great - lots of plants! There were also birds and bunnies (caged), which were cute.

Stayed in May 2024

Water supply a bit slow

Clean rooms. Accessible to market. Friendly staff.

Stayed in April 2024

The water wasn't working for a period each day we were there, making it hard to shower off after spending time at the beach.

We adored EVERYTHING about this place! The ambiance, the grounds, the staff was amazing, and the food was DELICIOUS!!!! It was near so many places, including the beach. Everyone was so accomodating it felt like a home away from home.

Stayed in April 2024

Before we checkout there is no water until we leave the hotel we can't shower that was adventure for us. Please make sure 🙏 let us Guests know that water cut off so that they can shower 🚿 at beach ⛱️ or swimming pool. The rest are amazing service.

Closed to the Beach ⛱️ and easy to rent the motorbike 🏍 and 🚲 bicycle. Quiet place to stay and neat and tidy. Also nearest to the market.

Stayed in April 2024

There is nothing negative that we may think of. Everything was perfect.

We stayed 9 days at SMAK's Hotel and would highly recommend this place. It has a great location - quiet, but very close to the extremely beautiful Kota beach as well as just a few minutes walk to the centre of Santa Fe town with plenty of shops and places to eat. The property is super clean and serves awesome food including one of the best garlic prawns which we've ever had. The airco works perfectly, the staff is very helpful and polite. There is this warm and cozy feeling when being here. Many thanks to SMAK's for allowing us to have a fantastic time in Bantayan!

Stayed in April 2024

That we had to leave haha.

The staff was welcoming, attentive, sweet and very assisting, never had any issues with any of them. The cuisine was partly german based which was incredible. While the food was taking some time, the staff made sure it's freshly cooked and served with love, definitely worth the wait. We would rather stay in the hotel for breakfast, lunch and dinner since the food was so nice and price worthy. The location was in santa fe and based in the central area which was nice since everything was only a few minutes away. The ambiance of the place was probably the highlight, it would look so beautiful during night AND day. Facilities were nice and clean nothing much to say, except that our toilet wouldn’t stop flushing lol. They also had a transport from cebu to hagnaya port which was price worthy and convenient with the taxi draver (Gilo) which was so nice and talkative. Hotel also offered land tours and sea tours, both were amazing and price worthy. At the end of the day i have to say, out of all the places i've been to, this was one of the best locations and best hotels by far.

Stayed in April 2024

The only thing we didn’t like about this place was having to leave!! Most places we have stayed we found little things that could be changed. But here I would say it’s all perfect.

We really enjoyed our stay here. One of our best stays during our 2 month phillipine vacation. Really friendly staff, perfect location in the heart of the restaurants and bars. Nice grounds in the lobby area, a very warm feeling and modern. Breakfast was a lovely touch, good options and nice fresh juice or coffee was available. The room was brilliant, probably the best bed with the best pillows. Had the best nights sleep here and the best shower I had. Plenty of storage and prep space. Very affordable too

Stayed in April 2024

None they are absolutely right and there to assist all your needs.

Overall the hotel and the staff was great definitely we were stay here again and the value of money here is worth and reasonable hassle free transfer from airport to the hotel itself. They will accommodate you even earlier than the check in hour.

Stayed in April 2024

I wouldn't say I didn't like something. If anything, maybe beds could be bigger, and the room doors more robust, but that's it. Everything else was great considering its price!

- Premises: The hotel is rather small, which for us was a plus. Less people around, and the staff is more available to you if needed. Rooms are easy to access, and the patio is cute, with its restaurant and an area to clean yourself after you come from the beach. - Safety: It felt like a safe area and the hotel had a security guard. The room also had a security box. - Restaurant: The hotel has a simple restaurant, and they can cook you delicious food, from noodles to prawns, to sandwiches. - Rooms: Basic but well equipped. It had AC, hot water in the shower, tinted windows and curtains, and the bed was comfy enough.

Stayed in March 2024

Low water pressure in shower

The staff was very accommodating

Stayed in March 2024

Noisy guests should have been told to be quiet.

Good aircon, good location, free water which avoids plastic bottles which a lot of hotels give out.

Stayed in March 2024

Nothing.

Lovely bathroom, clean with a great shower. The staff were friendly and helpful, the breakfast had a great choice and was tasty. The tv channels were brilliant if you chose to stay in. All in all a great place to stay

Stayed in March 2024

Can't think of anything

The staff really took good care of us. The room had nice features like plenty of space for your clothes and charging. Great WiFi Netflix and more

Stayed in March 2024

Shortly after we got settled in we noticed that the sinks started to make noise. The toilet in one room did as well after being flushed. It was then that we noticed that we lost all water pressure and then finally we lost the water. There was just a small amount coming from any of the sinks and showers, just enough to cup your hands together to get a palmful. There still wasn't any water the following morning upon checking out. We informed the staff but we weren't around to see if the situation was fixed or what exactly the issue was.

Two adults and two kids in the two bedroom apartment was very spacious. We loved the kitchen along with the necessary kitchenware to cook our meals. The onsite restaurant and bar were cozy and provided freshly cooked food and drinks. It was a very nice place to hang out have a drink and chat.

Stayed in February 2024

we enjoyed our stay but a few things would make it even better: to provide more comfortable chairs for the room, particularly for the balcony. We would have also appreciated a fan for the room, that we could also use outside on the balcony. The Wifi was a bit patchy and slow, seemingly dependent on how many other guests using it at the same time. On the first night, there was an issue with the water at an unfortunate time when I was showering. However, it resolved itself in about 10 minutes. We were fortunately already provided with a bucket in the room in case, but thankfully everything was smooth for the rest of the week.

We stayed at Smak’s hotel for 6 nights. Our room, although appearing as a small 15 sq metre space in the pictures and descriptions, feels more spacious due to its well-designed layout. The balcony, while offering views only of neighbouring roofs and a large water tank, was a nice addition. The property was in Santa Fe town, about 10 minutes tricycle journey to the Sante Fe pier, and less than 10 minutes walk to the best beach on the island, restaurants, bars and shops. They also have their own restaurant on site serving western and filipino flavours., as well as refreshments such as their lovely calamansi lemonade which they served on arrival, and our favourite red horse stallion beer, which we could enjoy under their cooling fans. The room and communal spaces were kept clean and tidy. We had housekeeping on request, and our towels were changed regularly. It was great to have fresh drinking water, which we could keep cold in the mini-fridge. We had ample hanging space, a good supply of towels in different sizes, and a convenient clothes horse outside for drying our damp towels and clothes after a swim. The double bed and bedding were very comfortable. The simple breakfast was appreciated, especially the brewed coffee. Throughout our stay, we were able to try a small array of Filipino breakfast dishes, with the highlight being the fresh piece of tropical fruit, typically a ripe mango, banana, or yellow watermelon. The AC worked very well, and was very lovely and quiet. The staff were friendly and smiling. They assisted us with renting a motorbike, provided transfer information, and helped with printing our transfer tickets.

Stayed in March 2024

The unexpected drop in water pressure, but we know this can't be helped.

We had a lovely time during our stay in SMAK's. It's a family friendly establishment and the staff are wonderful. The food from their restaurant was delicious and a generous serving. We enjoyed sitting around the balcony upstairs, which overlooks the garden below. The hotel location is close enough to the restaurants/bars and market, but far enough that it's peaceful throughout the day. Would definitely stay here again.

Stayed in March 2024

Loved everything

Everything. What happy helpful staff. It was a joy to stay there. Fantastic location for everything

Stayed in February 2024

The water availability and pressure were not great but I think that's a problem everywhere on the island. Some mold in the bathroom but the place is humid.

The location was perfect. We were conveniently located to Sugar Beach and the main market in the middle of town. We were within walking distance of everything we needed on a daily basis but far enough removed that we didn't have any noise from the main part of town. The breakfast was delicious - we varied between the different meats that were offered. The mango was perfection. The beds were comfortable and we liked having a kitchen even though we used it less than we expected. The staff was responsive and made immediate fixes as needed.

Stayed in February 2024

None

The staff were very accommodating, and shows really good customer service

Stayed in February 2024

Somewhere near we heard karaoke at night, but that wasn’t really a big problem.

Staff were really helpful and friendly! Room was clean, free water available. Beach close! Wifi and food was also good.

Stayed in February 2024

Friendly staff, felt like home. Great location and restaurant

Stayed in February 2024