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  5. Reviews of The Well Hotel

Reviews of The Well Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

F. Ramos Street, Barangay Cogon‑Ramos, 6000 Cebu City, Philippines

#113 of 165 hotels in Cebu City

Guests' Choice

Review score

Based on 180 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    7.9

  • Facilities

    6.9

  • Staff

    7.9

  • Value for money

    7.3

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 3 November 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Junior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The front desk closed early, so we couldn't borrow a hair dryer. The water heater in the room was broken, so we had to wash with cold water.

    Clean ,good location

    Stayed in October 2023

  • Reviewed: 15 September 2023

    7.0
    Mabait Ang mga staff Accessible Ang hotel at tahimik
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Yung CR, Lalo na lavatory tagal maflush Ng tubig also the WIFI sobrang hina

    I like the location tahimik Saka accessible

    Stayed in September 2023

  • Reviewed: 5 August 2023

    7.0
    Hopefully there will be a towel and the mini refrigerator will work
    • Leisure trip
    • Family with young children
    • Junior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They don’t have towel for us to use.

    Comfy

    Stayed in August 2023

  • Reviewed: 22 July 2023

    6.0
    Pleasant
    • Family with young children
    • Junior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Only one elevator is available. Wifi password resets everyday so you have to ask them everytime which is inconvenient, so we ended up not using it for the most part of our stay. There were no hotel slippers provided when we checked in. The water heater was not working at all, I was freezing literally every after shower. The electric kettle had a pool of ants which I didn't know nor expect so when I was trying to get myself some coffee and poured the water, it had a lot of ants after using it.

    It was a great location.. You could easily ride a jeepney or a cab. The area is perfect especially now that we have the rainy season. It doesn't get flooded. Near banks and malls. Decent. The staffs were approachable somehow and I like that we were allowed to check in a tad bit earlier. They were flexible to do so. Thank you.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    7.0
    Good
    • Couple
    • Junior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    If you sleep until 7am, this hotel is not for you. We woke up at 7am because they have the cart on wheels with plates going around the hallway, I guess they are staff doing the cleanings.. I get up and open the door and told them: can you this quietly? That is inconsiderate for people who traveled a lot and needs more rest.

    All good except the things below:

    Stayed in July 2023

  • Reviewed: 31 May 2023

    7.0
    Good but not applicable to the price
    • Leisure trip
    • Family with young children
    • Junior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Aircon and matress

    Location is good

    Stayed in May 2023

  • Reviewed: 11 April 2023

    8.0
    It’s budget friendly, the room is clean, the bed is comfortable, hot showers are great. I couldn’t have asked for more
    • Leisure trip
    • Family with young children
    • Junior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    They are understaffed. over the course of our stay, I’ve seen only five people working there, but they are still very accommodating.

    The hotel is near the Osmena Circle so it’s near establishments, food centers, pharmacies and and grocery stores that we didn’t have that much difficulty getting transport vehicles. it is also near a Mall, which we didn’t get to explore because it was the Holy Week and the malls are closed but still a good location.

    Stayed in April 2023

  • Reviewed: 1 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Lac of Cleanliness Room not made for 3 days No change of Towel for 3 days Toiletries provided initially only Not repeated for next two days

    Location

    Stayed in September 2022

  • Reviewed: 25 September 2022

    7.0
    Thank you!
    • Leisure trip
    • Family with young children
    • Junior Twin Room
    • Stayed 2 nights

    Had to call for somebody to turn on the hot water...

    Breakfast was not included. Cafe was closed.

    Stayed in August 2022

  • Reviewed: 25 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room is a bit small and dark. The restaurant/cafe isnt functional. Front desk/lobby area is hot.

    It was near the seaport, and near magellans cross, about 10mins grab car ride. Staff are nice. Theres few local eatery and 711 near it and a pharmacy. Across the stree is the barangay hall.

    Stayed in September 2022

  • Reviewed: 19 September 2022

    8.0
    Big rooms, friendly staff. Cleanliness leaves room for improvement
    • Leisure trip
    • Family with young children
    • Junior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Not as clean as expected, even after asking for room maintenance there was still dirt on the floor. Sadly got two single beds instead of one queen size (however this might be due to availability)

    Good room size with fridge. Hot water in the shower and toiletries available in the bathroom. Breakfast available on request and okay, although a little pricey.

    Stayed in August 2022

  • Reviewed: 20 August 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staffs are very accommodating.

    Stayed in August 2022

  • Reviewed: 18 August 2022

    7.0
    A lovely stay
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Hot water for showers was variable

    It was a lovely place staff were very good Hot water was variable but otherwise a lovely stay

    Stayed in August 2022

  • Reviewed: 16 August 2022

    8.0
    It was good. Our purpose was to stay near hospital so it was nearby.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The blanket was way too thin. To request a comforter, we need to pay extra.

    The staff are prompt, helpful and friendly

    Stayed in August 2022

  • Reviewed: 11 August 2022

    8.0
    Comfortable stay
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights

    I dont like that their water heater in the shower was not working and that they don't have a vanity mirror by the sink. Also, they dont have room service for food.

    I like that the room was spacious and has good lighting, a fridge, a desk where I can work and the location is perfect, it's near the malls and stores.

    Stayed in August 2022

  • Reviewed: 9 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Cleanliness, approachable staff, location and value for money

    Stayed in August 2022

  • Reviewed: 9 August 2022

    8.0
    Good place to stay in Cebu! Staff is very helpful
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    some utilities didn’t work properly, but the staff provided us with a new room so all good

    the location and the staff is very helpful

    Stayed in August 2022

  • Reviewed: 5 August 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Little bit noise from the street, no breakfast

    The location is good and hotel i clean

    Stayed in July 2022

  • Reviewed: 2 August 2022

    8.0
    Very good
    • Business trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited space for parking.

    Accommodating staff. Clean and comfy room.

    Stayed in July 2022

  • Reviewed: 22 July 2022

    6.0
    Pleasant
    • Business trip
    • Group
    • Junior Twin Room
    • Stayed 2 nights

    The bowl in the toilet didn't clean properly.

    I think Shanghai Lumpia is not part of American Breakfast. No fruits include in the American Breakfast.

    Stayed in July 2022

  • Reviewed: 4 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The comfort room door is creaky, heater is not working, floor is powdery, there is an ac but it wasn’t able to cool the room

    The beds were comfortable, good water pressure, location is at the center of Cebu City, easy to commute

    Stayed in July 2022

  • Reviewed: 3 July 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    Wifi

    Location near the port Good for transiting Clean

    Stayed in July 2022

  • Reviewed: 20 June 2022

    8.0
    Affordable and accessible.....
    • Leisure trip
    • Family with young children
    • Junior Twin Room
    • Stayed 3 nights

    For the hostel.....it is nice, the ambiance is good

    The location is good because it is accessible to places that we visited. All can be done by walking, just like Santo Nino Basilica & Cathedral, Plaza Independencia and others.

    Stayed in June 2022

  • Reviewed: 8 June 2022

    6.0
    Our stay with the hotel is good except the wifi connections.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights

    I dont like their wifi because you have to log-in the password all the time. They are changing their passwords everyday and its a hassle.

    -The location of the hotel is accessible to all sorts of carenderia, jeepneys and sari-sari store. I like my room because it has a nice front view.

    Stayed in June 2022

Showing 1 – 25

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