Balasan - Carles Road, 5019 Carles, Philippines
#2 of 7 hotels in Carles
Guests' ChoiceBased on 98 hotel reviews
8.3Cleanliness
8.2
Comfort
7.9
Location
8.7
Facilities
7.7
Staff
9.3
Value for money
8.3
Free WiFi
6.2
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End of dialog contentReviewed: 23 May 2024
Michael
United StatesAnother outlet or two would be nice for charging cellphones and accessories.
The on site restaurant was good. The private beach with well marked swimming area was very nice. The stay was good but we did experience a blackout that was beyond the owner’s control. (It’s the Philippines after all) Room was clean and well kept, aircon kept room nice and cool as long as we had power. Definitely worth the price we paid. Staff were all very friendly and welcoming and quick to respond when we had a slight problem with the cable tv not working right after we checked in.
Stayed in May 2024
Reviewed: 8 May 2024
Zsan
PhilippinesNo wifi signal on our room
Friendly staff, clean place, good beach, great food
Stayed in April 2024
Reviewed: 6 April 2024
Lucien
BelgiumOld corals on the beach
Verry peaceful place . The staff is verry helpful and the prices of the food and drinks are not expensive.
Stayed in April 2024
Reviewed: 26 March 2024
Edward
CanadaEverything was great... location, staff etc.
Stayed in February 2024
Reviewed: 14 March 2024
Yuri
PhilippinesMy room has 1 extra room which can not enter got sticker mention do not open by management which a bit strange. No shampoo & toiletries.
Staff very nice. Private beach and so peaceful And the resort have tricycle to bring to bancal port for island hoping gigantes island. The staff also offered to have private tour to waterfalls, i feel so local here. They are very welcome and nice people. Can't wait to visit again. Btw they have breakfast & dinner. Foods are exceptional.
Stayed in March 2024
Reviewed: 10 March 2024
Thomas
GermanyWhy the toilet seat was missing? Also, there is no window in the room. You only have an open opening, which you can close by a wooden shutter and then its dark inside. The mattresses are worn you can feel the wood.
We had the budget family hut in front of the beach, so we didn´t expect much comfort. For this reason we give 8 points. My special compliments to June, he really takes care a lot and was very helpful. The facility was nicely arranged and the view to the beach and the sea was great.
Stayed in March 2024
Reviewed: 17 February 2024
Michael
United KingdomShower didn't work properly. Very noisy with loud music playing at night. Having to ask for drinking hot water for tea and coffee. And when it rained hard the roof leaks on the bed below.
The location was very good near the coast. Travelling around was a little difficult at times. A very friendly staff.
Stayed in February 2024
Reviewed: 2 February 2024
Fe
CanadaWashroom without hot water amd the covering of the floor is as partly damage and it come bugging when you walk and portion of covering was not stick
Breakfast was good but not much choice and the portion was little. Location close to the beach was perfect. You feel safe in the facilities. You have to pay for ice and warm water 10 and 50 pesos, they could provide without a fee
Stayed in February 2024
Reviewed: 30 January 2024
Bernard
AustraliaThe weather :-( First day was good but then we got wind and quite cool temperatures
Right on the beach. Staff (Kim) was absolutely fantastic and made sure we had all we needed, and more. Organized an Island Hopping trip which was the highlight of our trip. Those islands are as good as any in the Philippines Will 100% be back
Stayed in January 2024
Reviewed: 28 January 2024
Helen
CanadaSee above
The bathroom did not meet our expectation, the shower and toilet need improvement The location is great.
Stayed in January 2024
Reviewed: 20 January 2024
Janosch
GermanyVery kind staff, very accommodating and helpful! Beautiful location directly at the beach in carles! Stayed there for a day longer then expected after our Island Hopping. Food was great as well!
Stayed in January 2024
Reviewed: 12 January 2024
Victor
SwedenWe
Location was superb
Stayed in January 2024
Reviewed: 8 January 2024
Weng
United KingdomThe lock in our bathroom is just a nail. Need to install a new lock (family room with side sea view). In the bathroom ammenities, it says hairdryer, but there's no hairdryer.
Booked 3 rooms. Good location and good value for money. Staff are friendly and accommodating and helped us with booking our island tour. We have 3 senior citizens in our group, and they escorted us to the port until my mum is safely inside the boat. Can you please extend our heartfelt thanks to the boatmen who helped my mum in getting in and out of the boat. It is very much appreciated. Breakfast is ok, on the small side, but it is cheap. You can always ask to double it.
Stayed in December 2023
Reviewed: 7 January 2024
Althea
Hong KongNothing
The place, quiet and friendly staff.
Stayed in January 2024
Reviewed: 27 December 2023
Antonette
GermanyThe staff are very accommodating & courteous! Beach front. Food good & affordable. Assisted us in booking our tour.
Stayed in December 2023
Reviewed: 7 December 2023
Earl
United StatesNothing! But I wish I stayed longer.
Treasure Cove Resort was wonderful for which I enjoyed the peacefulness of the resort very much. Great location with a panoramic view of the beach and local fishing boats. Close to a couple seafood restaurants and the small town of Carles and the fish port of Bancal. The room was comfortable and clean. The resort grounds were well kept with dining tables and relaxing sitting under the shaded trees while gazing at the sea. Walking the long beach is a must. But the best asset of the resort is the staff. Mrs. Annie, the owner, was so cheerful and pleasant. Also, honorable mention to the other staff members who were very welcoming, Lindy, Roxanne & Roxannedrea, Melrose, Argie the Cook, Antonio the breakfast waiter. Highly recommend staying here and I will come back again.
Stayed in December 2023
Reviewed: 3 November 2023
Kjell
SwedenCoffemaking facility.
Breakfast was a little bit on the small side it could have been more to eat.
Stayed in October 2023
Reviewed: 2 November 2023
Ashley
AustraliaNothing I ordered of the menu was ever available, and food was expensive for quantity you received, but it was good, bed broke
Staff are friendly, rooms and grounds are clean
Stayed in November 2023
Reviewed: 18 September 2023
Madera
PhilippinesNo clothes hangers inside the toilet
Good location, privacy. Good value for money
Stayed in September 2023
Reviewed: 29 July 2023
Ann
PhilippinesDogs and cats
Quiet and peaceful Money wise Staff are nice and accommodating 🥰
Stayed in July 2023
Reviewed: 10 June 2023
Leanne
Australiaunfortunately no windows to let sea breeze in, aircon was hopeless noisy and kept browning out. bed mattress was not comfy.
staff were very kind and courteous. location and rustic cottages lovely.
Stayed in June 2023
Reviewed: 9 June 2023
Ken
PhilippinesInternet off and on
The staff
Stayed in June 2023
Reviewed: 16 May 2023
Cosmoslayer
PhilippinesLittle room privacy. Room is visible through the door and the curtain does not help much.
The breakfast was great! Great cook and service. Don't forget the dinner foods I've ordered! Really taste good!
Stayed in May 2023
Reviewed: 15 April 2023
Joe
United StatesAC in one room didnt work
Great location
Stayed in April 2023
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