it wasn’t as clean as we had hoped. water turned off at one point in the shower, there was a spider and a funny smell coming from the bathroom. it always smelt musty and wet. No new towels were given, same ones were just folded up to be re used. beds has some slight yellow stains. not the worst but not the best. but expensive for what you get

location was somewhat convenient, just slightly up on a hill so you need to be fit. the pool and outdoor area is nice.

Stayed in April 2023

terrible rooftop bar bad smell in rooms no soap in shower laundry service came back with clothes damp

good location, walking distance to coron town

Stayed in April 2023

No complaints

clean and comfortable. the staff were amazing…so helpful and kind. very efficient. helped with all our trips and transportation. Even bought complimentary fruit to our room!

Stayed in April 2023

The room was horrible. The doors to the outside didn’t shut properly so we had mosquitos in every day. The safe didn’t work so I had to get staff to change battery. The bed sheets looked suspect. Wi-Fi was non existent. The electric generator went off every other hour so couldn’t do much.

The location was good and the pool was ok. They organised shuttle to airport which was decent.

Stayed in March 2023

our room is in the 3rd floor, no elevator. It was hard to go back to our room especially after whole day of island hopping.

we really like the bedroom, especially the pillows and the bed.

Stayed in March 2023

Staff we’re consistent about the price. When we were checking in the front desk said breakfast was 400 per person. When we decided to go to the breakfast on our first day, we are asking the buffet breakfast staff if we can pay before they eat and they are insisting and kept on telling later. and when we were about to pay they charged us 450/person plus a 90 pesos service charge. BEWARE!

Location

Stayed in February 2023

staff are friendly accommodating

pool

Stayed in February 2023

nothing

great staff, great rooms, good pool, roof top bar & restaurant great

Stayed in January 2023

It is expensive for what it is. The rooms were dirty and so was the restaurant - saw cockroaches every night. Foul smell from bathroom. The staff were unfriendly and unhelpful.

The rooms were big.

Stayed in December 2022

went to and from the hotel without worrying abt my tranpo as it had alr been provided by the hotel itself. breakfast was pretty decent. i also like their sunset smtg wc i chose as my complimentary drink,, wc i also claimed on my last day!! :) i vm enjoyed my stay HEHE will prob stay here again should i come back for vacation :DD

Stayed in November 2022

nothing

it is clean, nice, and the staff are nice too.

Stayed in November 2022

Overall stay at the hotel was great. Staff were all smiles and greeted every time they pass by me, and were very accommodating. I really liked their sisig and vanilla cafe. Would probably recommend it to others👌🏻

Stayed in November 2022

Good foods and location.

Stayed in November 2022

Overall, we had a great experience with Vienna Hotel, very welcoming vibe. Staff were incredibly helpful and always available. Amenities were great, roof deck overseeing Tapyas cross, pool side cafe was a plus. Food was great and sisig was a bomb, kids love it and the very awesome breakfast buffet. The room was spacious and clean, bed was comfortable. Perfect for a family stay.

Stayed in November 2022

Accommodating staffs, clean facilities, flavorful foods, nice view of Mount Tapyas from the roof deck,

Stayed in November 2022

location was uphill and I'm not not fond of walking uphill but the staff will assist you for tricycle…and there is always tricycle every where…

We are usually out for a day tour but every time we go back to our rooms the house keeping make sure the everything is clean and neat…they have super friendly staff that always greet you and the receptionist was very friendly and also extremely helpful especially during our tours they arrange everything…We are certainly be staying here again!

Stayed in November 2022

Location, by walking. not a fan of hiking lol.

Friendly and well knowledged staff from the front office to housekeeping. Tasty and reeasonable price in the resto and very welcoming staff. Thank you! Will recommend and probably go back. Keep it up.

Stayed in November 2022

In comparison of our stay here in Vienna pre pandemic, it looks run downed. Building looks like it wasn't maintained, the bathroom smells old, bedroom lighting was not completely working, the lightbulb in our room was flickering all the time, bathroom light is so dim plus the 2nd bulb was not working, airconditioning unit wasn't working properly (had to request a fan since its so hot in our room).

Staff is kind and helpful, they always greet you plus whatever you need, they get it for you quickly. Staff is great.

Stayed in November 2022

They toke 40 minutes to make a coffe !!!!!!!!

The view

Stayed in November 2022

bed bugs, lights not working vernon.

Good locations staff nice, really good restaurant on rooftop.

Stayed in October 2022

Bathrooms and plumbing were in need of updating

The staffs were nice and good location

Stayed in September 2022

The shower is not working properly. I am not a fan of hot bath, but the water in the shower is hot. I can't adjust it to cold water it is not working properly. I booked for 2 rooms, the toilet in the other room smells bad. It smells as if the septic tank is already full. May Aunt and Uncle was not able to rest comfortably because of the smell. I hope you'll be able to fix this issue.

I like that it is within the town proper which gives you easy access to everything you might need (food, souvenier shops, travel agencies, port)

Stayed in August 2022

-

We had a great time and the hotel was clean, spacious and comfortable. The location was great. Love that it has got good views. The food were great and had really good tastes of both local and international. The hotel and the rooms were well equipped, managed and very cleaned. Amazing property. The staffs are very helpful, Highly recommend.

Stayed in August 2022

meal service

location

Stayed in July 2022