This is a solid choice at this price point, with clean, comfortable beds and an excellent location.

Stayed in November 2023

Travelling with heavy bags but no elevator. We were on 3rd floor. I'm tall and didn't like the angled ceiling. Shower heater was tepid at best. Only one bedside lamp. No coffee maker. Staff didn't check shower heat nor show us how to set a/c. We had to ask for TV to be set up but that was wasted effort because no movie channels; only local very commercial crap broadcasting. Dined in first night, ordered 4 entrés: chop suey vegetables very over-cooked, 50% was cabbage and most expected veg ingredients were absent, only a few small broken shrimp pieces; sisig flavoured with (hickory smoke from a bottle?); pansit greasy with many cubes of fat; not much meat; rice was OK but small portions.

Location suited our purposes. Safe area. Extra mattress provided for our son but cost P1k/night. Room large enough. Staff helped carry heaviest bag to 3rd floor. Kettle and hair dryer worked. Aircon worked well once we figured out how to set it. Didn't disturb our sleep.

Stayed in October 2023

Wi-Fi is not working well, electric outlets almost dangling from the wall despite of the deluxe room #204.

I have visited some historical places by my feet. Also this hotel is in a travelers destination as one of a historical place. Cheaper price than some major hotels.

Stayed in October 2023

At that price, everything is above acceptable level

Nice short duration stopover quite close to Ninoy airport. But actually right in the intramuros 👍

Stayed in September 2023

Late breakfast, telephone and sockets broken, windows were not to close properly

Nice stuff, nice room, very interesting area

Stayed in July 2023

Needs improvement leak faucets

Location

Stayed in June 2023

poor air-con

historic area nice history

Stayed in March 2023

The facilities are nothing to enjoy, just a place to sleep and leave your stuff

Location was in the center, beside San Agustin, along the cobblestone road. It was great and safe.

Stayed in April 2023

The bed is not comfortable. The hot/cold shower did not work. There was singing almost the whole day at their dining area which was too loud.

I like the location and their rate is reasonable. The room is clean and spacious. Very nice and friendly staff.

Stayed in April 2023

This is a very old hotel, everything is old and smelly. Yet they want 3k deposit, or your passport. All payments in cash. Bed was pretty bad, movements felt like earthquakes. The bedsheets were stained in multiple places. The room was full of mosquitoes. On top of all this they wanted to charge us for smoking in the room. After checkout, the cleaning lady brought the bin from our room to show some cig butts, which we threw away so we don't throw garbage on the streets. It took all their staff going to the room to see it doesn't actually smell, looking at pictures of our bin, and us explaining multiple times that we smoked outside but threw the butts in the bin...but they eventually accepted that we didn't smoke inside.

It was ok for a night. We wanted to visit the central area easily. The room was spacious, with a mini fridge and kettle.

Stayed in March 2023

No heater and poor water pressure.

Good location

Stayed in March 2023

Wish they could improve their hotel & room facilities as the location is strategically located inside Intramuros.

Stayed in December 2022

Stayed in White Knight for our wedding preparations during the day as it was conveniently located near our Church - San Agustin in Intramuros. Booking online proved to be much cheaper than their walk-in rates.

Stayed in December 2022

They do not accept credit cards Visa/Mastercard Only cash payment or local G card It was the 2nd time we booked it with my credit card details and still we had to pay cash. This is not acceptable and standard for a well known hotel in Metro Manaila Intramuros.

Location is very central Room was good Service was passable, sometimes friendly

Stayed in December 2022

Dont get me wrong with my comments, These are not negative but just Management needs to look into details. All the rooms we've used are clean at least the part that your eyes can see. * water issue, heater sometimes working sometimes not, the amount of water flowing is to weak and less * cleanliness on hidden parts of the room, although we dont use the cabinets, furniture's needs a deep cleaning since its too old. Mugs were greasy, dont ever try to use it without washing or just buy a paper cup if you are a coffee person. * non working sockets, they had to give us extension cords * phone were not working property and its disgusting, the smell and its greasy * they always run out of towels * no option for bed size * all double locks are broken * balcony shutters are broken and you will not be able to lock it * broken or no hair dryer (again socket in toilets are not working)

location and staff

Stayed in January 2023

(1) No option for bigger Bed (2) Limitation in water (3) Appliance are too old, not a big deal since our stay is only literary only for sleep (4) Not much option in restaurant, not very ideal for someone like us who doesn't want to go out or preferred a room service. (5) Cleanliness is so so, the mugs for coffee where too greasy :( its a big no for someone who cant start a day without coffee. Starbucks delivery is options though (6) No lift, difficult for someone who have a leg and back problem, glad that we are just on 2nd floor

(1) Staff were friendly and accommodating. (2) Location is perfect for what we need, close to my Son's School (3) Nothing fancy but decent place to stay, couldn't expect much more considering the rate

Stayed in January 2023

When I checked-in, the staff in the front desk is not very welcoming. They don’t focus on the guest, they are focused on chitchatting.

I like the facilities.

Stayed in December 2022

Breakfast was disastrous, but it doesn’t matter that much. Instead go to the nearby Ristorante de Mitre for excellent value for the money.

Charming, classic hotel environment in the heart of old Manila. I recommend this hotel based on the location.

Stayed in November 2022

dusty furniture

location

Stayed in October 2022

Lots of basics wrong - no soap, and room not really THAT clean. There were dead cockroaches in one of the wardrobes but no hangers anyway. I asked for some hangers e but they never showed up. Some big issues. My room didn’t actually have glass windows - just bars, blinds and curtains. Means air con will never do much of anything in steaming capital. No cold water supply to my room (211) so had to get water to drink from kitchen. In the end I was glad to leave and felt sad about hotel. Had a sense the carpets everywhere needed a proper clean. Lots of staff but do they know what they are doing? Actual location and Spanish colonial vibe is very appealing - which only made three night stay even more disappointing.

Intramuros is a place of itself and great sense of history, especially colonial Spain. Very different vibe to rest of Manila

Stayed in September 2022

no escalator or lift

vintage style

Stayed in June 2022

Some of the cleaning staff is not approachable.

The place inside the intramuros

Stayed in June 2022

This review has been hidden because it doesn't meet our guidelines.

The head of the bed is separated from the bed that’s why the bed itself is moving a lot.

Stayed in April 2022