No breakfast not even a kettle and TV inside the room.No hanging facilities in the toilet to hang your towel.

Just the Location

Stayed in April 2024

It’s not an ideal location, too far awayfrom the center. Commuting is extremely difficult. The huts were too small and very uncomfortable. We were not aware there isn’t a bathroom inside the rooms. The food was just okay.

You get a good view of the Mayon volcano. There’s a pool.

Stayed in May 2024

The hidden charges for booking fee.

Booking fee was had a hidden charges I didn't expect it a little disappointment aside from that staff was so cooperative.

Stayed in May 2024

For the price we paid, breakfast could have been included. The same price in the hotel in the city included breakfast. Water in the morning was not coming out of the faucet. When I requested for assistance, I needed to make 3 mobile calls and 2 messages to the front desk - and they still did not get the correct room number needing assistance. That was very frustrating and infuriating when you are trying to take a shower before an important work meeting! And to top it all there was no offer of any way to make it up.

Location is a challenge - but thats okay. The trees and the native look of the accommodation- esthetics is good.

Stayed in May 2024

the power supply is often interrupted

the view

Stayed in April 2024

The resort is situated in a rural area, which is great, but your are limited to eating at the on-site restaurant so if you have a different craving from what they offer, you may have to head to SM Mall for variety. The wifi reception is weak in your lodging area for heads up if you're the kind of person that needs to be connected. The bed is not the most comfortable I've ever slept on.

Your Brothers House is a unique lodging experience. I love the bahay kubo aesthetic. The rooms are decent size, bit big enough for solo travellers. The staff needs a lot of recognition, I absolutely love them. The restaurant has good food, try their local Bicolano cuisine! If you are lucky, the view of the Mayon volcano from the premises is beautiful. Don't miss out on their ATV tour!!!

Stayed in April 2024

The facilities are very basic.

Very nice and creatively designed garden with native style cabins in which you stay. Ideally located to explore mount Mayon.

Stayed in April 2024

Listed facilities were not available. So it is misleading. When you a property you look at the facilities. Then upon checking in you will find that 50 % in the list were not available.

Most of the facilities listed in the property details were not available.

Stayed in March 2024

Nothing

The ambiance

Stayed in March 2024

Although the location and ambiance of the hotel were exceptional, I was disappointed by the lack of warmth and hospitality from the staff. Despite visiting numerous hostels, hotels, and Airbnbs, the level of service here fell short, with staff members failing to greet guests with a smile or provide the welcoming atmosphere one would expect from a hospitality establishment.

Staying at this hotel felt like a serene escape in the middle of bustling city. With its perfect location and breathtaking views that and the cozy and unique ccommodation experience.

Stayed in March 2024

no hot water

garden view so nice

Stayed in February 2024

Wifi is very poor. Our room was tiny, barely more than a bed. We paid extra to have two 'better' rooms with our own bathrooms. (other rooms share camp-style facilities) But the bathrooms were so tiny, and the shower so inconveniently designed, with no warm/hot water, that all 5 of us decided simply not to shower. Because they want you to use their restaurant, they have an 'exclusive' policy -- if you bring in food/beverage from outside, they can penalize you with extra fees. We had dinner at their restaurant. Prices are a little high, and portions are so small we had to order more dishes. I'll include a photo of the air-con unit in our room to indicate the level of workmanship.

Very much built as a 'tribal experience' business, along with rooms there's a restaurant and a small pool. The design of the compound is quite pleasant, with a variety of hut styles, a little footbridge and paths. Meant to be fun.

Stayed in February 2024

There is no amenities inside the room. Outlets are place on high levels of the walls, specially in family room so it’s really hard to use. AC is not working well, thankfully there is heavy rain that day when we arrived so we just leave the window open. Since family room is made of aluminum it’s very hot inside. There’s no table so all of our things are just placed on the floor. Space is very small. We still need to go to reception to get hot water. And the restaurant nearby food servings is not okay. Staffs are not attentive.

The view of Mt. Mayon is clearly seen in the resort.. Surrounding is clean.

Stayed in December 2023

It was very hard to get a grab from here. But you can flag down a trike. They had a huge party of Filipinos stay for an event and they were loud! Water is cold only. Bathroom is downstairs on the ground floor - not great if you need a wee in the night!

It was unique, they had a restaurant, swimming pool, community area on site. They offered bike rental (expensive) they own the ATV company round the corner so we managed to get a really early ride around the volcano!

Stayed in January 2024

It would have been better if they also allowed food to be taken inside. I understand that there was a restaurant in the location, but that could have been an option. Or maybe people are allowed to cook? There were also no chairs inside the family room, only a small table which was very low, or was it not a table at all and just something where you can put your things? It could also have been better if I was informed beforehand that the location would be difficult for a PWD. By the way, not all PWDs use wheelchair, so if the property is wheelchair accessible, doesn't mean it is PWD-friendly :)

The staff was accommodating of my needs. I was transferred to a room where I didn't need to use stairs, with no extra charge! Thank you very much! I enjoyed the pool though it was hard to go to the pool area from where I was checked in.

Stayed in December 2023

The family room really is just a bunkhouse with two bunkbeds and a pull out bed on the floor so that was somewhat disappointing and would not book it for a family instead, I would get multiple rooms if this was an option for you if facility is beginning to look a little bit tired and could use just general maintenance and every time we went to the restaurant half of the menu was not available on a regular basis we also found leading up too our stay, it was impossible to really contact anyone at the hotel and get any responses as we had to move our booking by two days and it took seven days for them to respond back to us but we were happy that they did make the changes for us. Finally, I would never use Booking.com again as they have been quite disappointing in handling some of our other bookings through our Bicol travels to the point of losing reservations and not accommodating us, and would suggest using any other booking agency except booking.com for your future bookings as they really don’t back you up when things go wrong and are more then happy to leave you on the street then deal with problems hotels is the experience we had .

Once you’re on the property, it felt very much like a small resort feeling.

Stayed in December 2023

Rooms didn’t have enough toiletries, No available phone to call the reception .

Nice and neat property.

Stayed in November 2023

location has poor internet signal. they have wifi but poor connection.

ambiance

Stayed in November 2023

Fantastic view of the Mayon Volcano , great pool open 24/7 . The changing colours in the pool are awesome.

Stayed in October 2023

Our room a bit hot its made up of steel it like a cargo container..

The view from our villa is so nice can see the mt mayon very well.

Stayed in October 2023

Wifi - slow, not recommended for those who are working remotely. I had to use my phone's mobile hotspot so I can join the meeting and it's faster than their wifi. No hot and cold shower in our room. We have to endure the cold water especially in the morning. The shower's nozzle is so weird that the water is sprayed out in different direction that it's hard to rinse yourself. No tv in our room. No free breakfast given the rate of the room. When I booked, it show's that the amount I had to pay in the property is around 3800 only but when we checked in, there is a hidden charge and it's total to 4800+.

The most thing I like about the place is their restaurant, Kusina Zebra. The meals are so good, not that pricey and the staff are all accommodating. I also like our room, though it's small but it's enough for me and my husband. It is clean, decent and I felt comfortable sleeping. I also like the quietness of the place and the landscape, very relaxing.

Stayed in November 2023

We stayed in a room very unappropriate for senior 🥲 but we'll book the one without stairs next time 😉 There were no kettle to heat water. Didn't provide toiletries <soap/shampoo/conditioner/dental kit> The room door frame is no longer in good shape. Lighting in the washroom was dark. Restaurant signage ia not visible.

The landscape were amazingly curated. Quiet place to do staycation. Nice theming Very instagrammable

Stayed in October 2023

Their location and the nila hut style room.

Stayed in July 2023

The room has AC but still too warm

The ambience and location

Stayed in August 2023