one of the best options in Lahore

Stayed in June 2022

cleanliness

lobby

Stayed in August 2022

I would say that the bathrooms could do with a little bit of updating and the air conditioning can be a bit loud. Also, it's very expensive which makes it popular with westerners rather than locals which is a bit sad. Also, they are very exploitative with their mini bar which is unfortunate, but this is the case with many hotels.

The breakfast was amazing - so much choice and as it's a buffet they don't allow you to go hungry. You can eat to your heart's delight. The interiors of the bedroom were tasteful and made the stay memorable. Having fresh mangoes was a nice touch and the TV was high quality. I woke every morning to live traditional music which was a real treat and made my stay in Lahore memorable. I think this review would not be complete without mentioning Baba Pakistani - a true personality and a generous and wonderful soul. He's a mountain of a man at over 7 feet in height and is part of the security team. He's a gentle giant and makes everyone feel welcome and safe. The security at the hotel is also very good in general which is important in Pakistan.

Stayed in July 2022

everything is good but they need to add more variety to room dinning . plus in Reception Mr Junaid behaviour was kind ot rude and not friendly.I stayed here more than 10 times and here no one cares if some one is Genuius level 3 member of booking.com which is pitty

location and amenties

Stayed in July 2022

Staff

Breakfast

Stayed in June 2022

Worn out carpets Old furnishings

Carpets are worn out and need replacement. Also general improvement needed for decor

Stayed in July 2022

i personally think the rooms are super outdated and can be refreshed. the washroom accessories were old and really don’t give you the comfort that you get with the amount you are paying.

i really enjoyed my stay at PC lahore! the breakfast is amazing and the location is ideal as well. overall the staff is professional and everything is available at the property which makes the stay a lot more fun.

Stayed in June 2022

At first, we were put into two rooms that we did not think met the standards of a 5-star hotel. We had trouble communicating our issues via phone, but Ali at the front desk was very helpful when I went downstairs personally to complain about the situation.

Although we had trouble with our room, at first, Ali at the front desk helped us to find a room to our liking. He even went upstairs with me personally to make sure I was satisfied. Overall, the vibe is great and the staff is very friendly.

Stayed in June 2022

We got a room that had a faulty electronic lock. Room was changed after raising the matter to hotel staff very quickly. My parents suffered last night because of noisy children next to our room running in corridors, banging doors and ringing bells all night long. We complained to Hotel staff but no action was taken.

Food, room service, staff friendliness, cleanliness and overall hotel presentation and ambience was fantastic.

Stayed in June 2022

Nothing every thing was okey

Location is excellent breakfast is good there’s many different restaurants

Stayed in June 2022

The bathrooms were dirty and need serious remodeling. No wonder why they have they're rated so low.

Location and restaurants

Stayed in June 2022

Worn out hotel with outdated facilities

Food and dining were fine

Stayed in May 2022

House keeping team was not updated whether the room was occupied or vacant . They came 3 times saying that they want to clean room. I advised them that I checked in same day.

I stay always in PC for long time now.so just habit

Stayed in May 2022

rooms are not updated,old furniture and not much facilities as five star hotal.

staff

Stayed in April 2022

Worn out carpets and not very clean bath sink.

Excellent breakfast as always and right in the heart of the city. Rooms and some areas need some refurbishments though.

Stayed in May 2022

Its good property

Food was good and served in well manner

Stayed in May 2022

The rooms were not furnished they way they should have been. Air Conditioner was not working properly.

Services were alright.

Stayed in May 2022

smoke smells in the rooms and corridors. expensive restaurants and room service and car hire services.

very conveniently located. great breakfast buffet.

Stayed in April 2022

Very Old set up. Need to be revamped.

Security.

Stayed in March 2022

Breakfast was very unorganised. We were given a table and I sat to have my juice, when left to get my food two men came and started eating on my table. A table for 5!! My family stood with our plates of food waiting for another table! After which we ended up eating separately because they didn’t have any big tables left. Then I waited 20 minutes for tea which was cold. Hot tea never arrived I got up three times to ask for it. Finally leaving without. I always stay here when I am in Lahore however next time maybe not.

The young man at front desk the evening of my stay was very accommodating and polite and professional. He made sure to arrange the rooms well as we had two rooms and they were very far apart.

Stayed in March 2022

Good

Stayed in March 2022

room was not sound proof.

ambiance and wonderful guidance by Hassan and Shiraz

Stayed in March 2022

The check-in process and location was not very clear. I had waiting about 30 minutes in line to check in on one side of the checkin area before I realized I could walk to the other side with no line to check in… i have no idea why 20+ people were waiting on one side to check in while the other side had no line. The shower door in our room did not close all the way leading to lots of water leakage outside of the shower. The toilet seat was not securely fastened to the toilet bowl leading to movement upon seating. The mattress felt overly soft and duvet too heavy for our comfort. The phone provided in the room felt sticky to the touch and did not appear to have been cleaned in quite some time. The light switches that controlled the room were only available at the front of the room next to the door, meaning you had to walk all the way to the front of the room to turn off the lights, then walk back to the bed in the dark…very odd design choice.

The service and staff were wonderful and extremely helpful. The services provided in the hotel were convenient and easy to navigate.

Stayed in March 2022

The rooms were not up to standard.

The foyer in really nice . The staff was really helpful and courteous.

Stayed in March 2022

The bed rooms need upgrades. the mattresses were very uncomfortable, seemed old . The bathrooms were clean but not finished to the standard. only one towel for two people. The toilet rolls and toiletries were not replaced . The dining room ( Marco Polo) for breakfast has far less capacity than the guest staying. It is a very busy place with no privacy. Many men just loitering around aimlessly.

the outer areas like the lobby etc are brilliant. well decorated and clean. The staff are very courteous and well trained.

Stayed in March 2022