adjacen Punjab House lawrence college Road Murree, 47230 Murree, Pakistan
#14 of 29 hotels in Murree
Guests' ChoiceBased on 59 hotel reviews
7.9Cleanliness
7.8
Comfort
8.1
Location
8.9
Facilities
7.6
Staff
8.6
Value for money
7.8
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 November 2023
Muhammad
PakistanOld building
Location
Stayed in November 2023
Reviewed: 20 July 2023
Muhammad
PakistanBreakfast timing was a little too early especially for the new couples. Other than that, all good.
Location, Environment, Views, Restaurant, Staff were good.
Stayed in July 2023
Reviewed: 7 August 2022
Mohsin
PakistanMy room was opened by housekeeping to make up my room without my permission and in my absence. That was highly unprofessional and unethical. O felt very unsafe after that. Stadf admitted that it was a housekeeping guy's mistake. He took my room number for some other and they all apologized for this thing. The manager assured me that strict action will be taken. Still this was the worst that happened.
The ambiance and environment was great. It was 4 minutes away from mall road but it was still very peaceful and soothing. I loved my stay there except the blunder by housekeeping.
Stayed in August 2022
Reviewed: 4 July 2022
Mohsin
Pakistanroom was a bit smelly and expensive menu
big rooms and parking arrangement
Stayed in July 2022
Reviewed: 4 June 2022
Ms
PakistanToo costly
Ambiance and location
Stayed in June 2022
Reviewed: 4 May 2022
Sharif
Saudi ArabiaFacilities need upgradation like availability of warm water, infrastructure maintenance.
Calm place with beautiful scenic views
Stayed in May 2022
Reviewed: 23 April 2022
Abdullah
Saudi ArabiaRenovation not completed
Restaurant
Stayed in March 2022
Reviewed: 24 March 2022
Muhammad
PakistanThe place certainly needs infrastructure upgrade in almost all areas.
Nice peaceful place which is situated near Murree. Location is great for those who wants to stay in nature and away from city. The place is big with lots of greenery.
Stayed in March 2022
Reviewed: 16 March 2022
Zauraiz
PakistanBed Mattresses - the mattress was clean and good, but it could be more comfortable. Breakfast Variety - the quality of food was good, but a little more variety in breakfast would be great (maybe add your awesome Aaloo Parathas to the menu :D )
Great Location - it was secluded from rest of Murree and peaceful. Nice View - room had a great view of the valley below. Friendly Staff - everyone at the establishment dealt with us very professionally.
Stayed in March 2022
Reviewed: 15 November 2021
Munazzam
PakistanRoad condition just before reaching the hotel
Stayed in November 2021
Reviewed: 6 November 2021
Asim
PakistanThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 3 October 2021
Faraz
PakistanSheets weren't clean Floor was dirty Old wooden furniture smell Damp and moist sheets. Radiator broken
Beds, Location Staff Food Ambience Greenery
Stayed in September 2021
Reviewed: 29 September 2021
Usman
PakistanThe washrooms had old fixtures and was giving quite a dated feel Even room some features seem old but were quite clean. Play area needs maintenance
Location is ideal for families away from all commotion. Restaurant is quite good with ample parking. Staff is amazingly responsive for any request.
Stayed in September 2021
Reviewed: 26 June 2021
Mujtaba
PakistanLocation is great. Room was well lit, with clean sheets and spacious. Washroom had constant flow of hot water. Power backup generators takes 5 secs to switch on. Internet speed was great. This property is located in a very peaceful location.
Stayed in June 2021
Reviewed: 19 October 2023
Imran
PakistanOnly one thing. It was the mattress which was very ortho friendly but I am used to a softer mattress so could have had a softer mattress
The location. The friendly staff. Specially the manager of the restaurant whose name I don't remember but I wish I did now. He was extremely helpful and friendly
Stayed in October 2023
Reviewed: 25 July 2022
Shazimirza
FranceNothing to dislike.
Everything was good. Location, food, service and the hospitality. It was peaceful. I enjoyed my stay.
Stayed in July 2022
Reviewed: 18 March 2022
Mohammed
United KingdomN/A
I liked the location of the place The design of the place was really nice The staff were also very helpful. The receptionist Hamza was really good in dealing with everything
Stayed in March 2022
Reviewed: 10 March 2022
Maryam
PakistanEverything except location
Stayed in February 2022
Reviewed: 30 December 2021
Syed
ItalyNarrow Corridors. Food could’ve been better.
Mall road is 5 min drive away, yet this place is so peaceful.
Stayed in December 2021
Reviewed: 24 October 2021
Ordinary
PakistanOn arriving at location we figured out that there was no power available at the property. On asking they informed me that worker are working on it and soon we will get the power back. We spent whole night without power and hot water due to no proper backup setup. Really disappointed from the non professional behaviour of the staff. It was my long awaited trip with my family which was ruined by the inexpert attitude of the staff.
Location was quiet calm and far away from noisy and busy life.
Stayed in October 2021
Reviewed: 2 July 2021
Yasin
United KingdomRoom was not clean. Staff behaviour was very rude. There was bugs in our room, we call room service to provide us mosquitos or bug repellent and change our sheets. Otherwise change our room. They said there is no room service in night. They just give us sheet and we changed it our self. Washroom was untidy and door was broken. Price is very expensive its not worth it
Saffron restaurants food was very delicious and staff behaviour was very friendly. Mall road was on 18 minute walking distance.
Stayed in July 2021
Reviewed: 19 December 2023
Abdullah
PakistanThere are no comments available for this review
Stayed in December 2023
Reviewed: 19 November 2023
Syed
United Arab EmiratesThere are no comments available for this review
Stayed in November 2023
Reviewed: 1 August 2023
Syed
PakistanThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content