Bank Road, Murree, Rawalpindi, Punjab 47150, 47150 Murree, Pakistan
#2 of 28 hotels in Murree
Guests' ChoiceBased on 109 hotel reviews
9.2Cleanliness
9.5
Comfort
9.2
Location
9.6
Facilities
9.2
Staff
9.7
Value for money
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Tony
United KingdomI will stay again,also recommend others to stay
Stayed in June 2024
Reviewed: 2 June 2024
Joya
UgandaEverything was great in this hotel. The breakfast had a lot of variety and options . We ordered food for lunch, dinner, midnight snacks and everything was delicious and superb. Rooms are clean and quiet.i am recommending.it to other travellers.
Stayed in June 2024
Reviewed: 2 June 2024
Nicole
Spainambiance
Overall the location is good. The staff is cooperative and friendly. They are always responsive and ready to assist.
Stayed in June 2024
Reviewed: 2 June 2024
Mariella
SamoaThe staff was well trained. All of them at reception ,check in ,breakfast , housekeeping were so cooperative.
Stayed in June 2024
Reviewed: 1 June 2024
Mariya
SudanI wasn't sure about this hotel at the time of booking because of the reputation of other hotels in the area but after reading the reviews I gave it a go. I was surprised by the overall experience. Great customer service by all staff working in the hotel as they were kind and helpful from bell boy to reception staff to room service guy and to the guard at the entrance. They went above and beyond to provide comfortable stay. Overall hotel room was comfortable and had all amenities which were very really good worth the value. Location is perfect.
Stayed in June 2024
Reviewed: 1 June 2024
Nataliia
UkraineNice staff,best location,great service, safe and clean. I will stay again,also recommend others to stay. Thank you
Stayed in June 2024
Reviewed: 1 June 2024
Doctor
SlovakiaIt is one of the best hotel Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the Staff. All the front line staff at Reception whole team of the Hotel are working hard to Exceed Customer Expectations. All the Staff are incredibly helpful and generous with their Exceptional Customer Service will surely come back again.
Stayed in June 2024
Reviewed: 1 June 2024
Antonella
SpainRooms were clean and well maintained. Staff was very cooperative. They provided me the room of my own choice. Breakfast is fine too
Stayed in June 2024
Reviewed: 1 June 2024
Raffaella
NetherlandsThe amenities and the overall ambience of the property are good, and the food is good too, although I just had a complimentary breakfast, room was very comfy and clean, and had everything in it. The staff was cooperative and well-trained.
Stayed in June 2024
Reviewed: 1 June 2024
Maurizia
NorwayEverything was great in this hotel. The breakfast had a lot of variety and options . We ordered food for lunch, dinner, midnight snacks and everything was delicious and superb. Rooms are clean and quiet.i am recommending.it to other travellers.
Stayed in June 2024
Reviewed: 17 May 2024
M
Pakistana bit limited breakfast
rooms are very clean and conveniently located, near to mall road and also kashmir point.
Stayed in May 2024
Reviewed: 17 May 2024
Ikram
PakistanThe service at Umda Hotel is friendly and welcoming
Stayed in May 2024
Reviewed: 17 May 2024
Umar
PakistanHotel is great value for money with clean and cozy rooms, best in murree for sure.
Stayed in May 2024
Reviewed: 17 May 2024
Usman
Pakistanslow check in
The staff was lovely and very helpful..
Stayed in May 2024
Reviewed: 17 May 2024
Atif
PakistanThe Wi-Fi connection could be more reliable
Umda Hotel offers clean rooms and friendly staff
Stayed in May 2024
Reviewed: 16 May 2024
Alice
SpainNeat and clean room . Excellent service by staff .Good location and very near to market . I really love to stay at this place . I will recommend to all to stay at this place.
Stayed in May 2024
Reviewed: 16 May 2024
Kelsy
South SudanIt was a great experience. The staff was very cooperative and it was secure. If you're looking for a secure and economical option, then it's the best place to opt for.
Stayed in May 2024
Reviewed: 16 May 2024
Jenili
SloveniaThe rooms were spacious and the area was secure. I recommend this place as it's clean with nice rooms and staff Stay was good and comfortable
Stayed in May 2024
Reviewed: 16 May 2024
Crizza
New ZealandIt's a awesome Guest house with a great staff. I would highly recommend others to come here and stay It's great for families and it is located near a market where everything is accessible
Stayed in May 2024
Reviewed: 15 May 2024
Maha
PakistanThe room was very clean and well appointed with all the amenities I needed for a comfortable stay. The bed was very comfortable the food was delicious. The location was handy being only a short walk from Mall road.
Stayed in May 2024
Reviewed: 15 May 2024
Fatima
Pakistannoise coming from other rooms
Really loved the location, the rooms were good and had an antique kind of look
Stayed in May 2024
Reviewed: 14 May 2024
Muhammad
PakistanThe rooms are very comfortable and there is a market close by that has all the basic necessary items. Also the staff was great
Stayed in May 2024
Reviewed: 14 May 2024
Muhammad
PakistanIt was clean and comfortable, nice color scheming, washroom towels were clean and hot water was available throughout our stay, parking was available. overall a very good experience, i recommend it and will book again
Stayed in May 2024
Reviewed: 14 May 2024
Faizan
PakistanBreakfast was good, the manager upgraded our room to executive. Overall experience was great, I changed dates a few times but the staff was extremely cooperative and welcoming.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content