Breakfast was awful No English tea ( your English tea tastes like perfume ) not enough hot food in the morning You need hot bacon / eggs Not everyone likes continental so for us it was a waste of money as only had breakfast once

The rooms were clean although a bit grubby on the carpets and a belt was left lying on the floor from previous guests as older guests it would have been better on the ground floor instead of up and down the lift Also we were put next door with a very young baby who I think was unwell as screamed the place down Mabe locating age and family to better suited rooms

Stayed in May 2024

I could hear the conversation in the next room

Breakfast is excellent.Location is good .

Stayed in April 2024

The room is rather small, but cozy. Well, it was a bit strange you can hear neighbors even if they just talk in the night.

Location is really great! 5min to the Old City and 10min walk to Central Station, rich breakfast with all necessary and even more. Especial thanks to personal that helped us with all questions about transport schedules and even made our raining Sunday walk more comfortable giving us their umbrella knowing we don't get back to the hotel and leave Krakow.

Stayed in April 2024

Bedsheet had some sort of protective layer underneath making it feel strange. Not uncomfortable but strange.

Tasty breakfast, great location, friendly staff.

Stayed in April 2024

Location close to old town.

Stayed in April 2024

The railway line is directly behind the hotel and trains are very loud regularly throughout the night, if you are a lighter sleeper - I would not recommend. The walls are thin between rooms - I could often hear other rooms conversations. It was difficult to get the room to stay a pleasant temperature. It would be beneficial to have a ‘pod’ coffee machine within room.

Great Location Very clean Comfy beds Great shower/bathroom Staff were friendly Good breakfast/tour options available Good amenities in the room Offered candy at reception which was amazing Convenience store and huge mall within a a few minutes walk

Stayed in March 2024

Very strong perfume in the reception/ bar area. The reception area was not that cosy, could have a sofa, and it was dark, in contrary, the bar area had too bright lights.

Breakfast was fantastic. Fresh fruit. Very good scrambled eggs and good bread. (Little minus for the coffee, not that excellent rather poor.) Friendly, helpful staff.

Stayed in March 2024

Walls were thin so was a bit noisy at times but not so bad it would keep you awake

Lovely inside, very clean and modern

Stayed in March 2024

Nothing

Central

Stayed in January 2024

Excellent breakfast, great service and location.

Stayed in March 2024

The location is good, as it is close to both the train station and the city center. The breakfast is tasty. The staff are friendly and helpful! Highly recommended.

Stayed in March 2024

A clicking noise in the room. We were on top floor so maybe a generator.

Great location! The staff were really friendly and helpful, rooms were clean and tidy and the breakfast had a good variety of foods.

Stayed in March 2024

Excellent breakfast

Stayed in February 2024

Everything was good

Stayed in March 2024

One piece of coffee was open(

Location good, comfort beds, kind personal

Stayed in March 2024

It would be nice if the air con can be out in hot mode or extra blanket is provided

The comfort and modern design. Breakfast was nice

Stayed in March 2024

The single bed

The breakfast is great and includes everything that is needed. The staff in the hotel are very kind and nice!

Stayed in March 2024

The location is great, also the staff are friendly, if you have any doubt, they solve quickly. The room is very nice, bed so comfortable, finally, the breakfast is superb.

Stayed in March 2024

Pillows were very soft

Perfect location for Old Town. Excellent breakfast. Pleasant staff.

Stayed in February 2024

The room was extremely nice, the bed was so comfortable. I have enjoyed my stay and I will definitely recommend the property. Will be back :)

Stayed in February 2024

Small room 505, close to the elevator

Polite staff

Stayed in February 2024

Walls weren't sound proof. Couple in adjacent room on first night were talking very loud and at 1.30am we had to ask reception if they could ask them to be quiet.

Staff were lovely, room very clean and comfortable. Loved the fresh bottled water left daily.

Stayed in February 2024

the room is not very big, the heating is not too warm

excellent location, very close to the old town 5 min walk, the room is clean, the toilet with bathtub is also in excellent condition, all the necessary accessories were present

Stayed in February 2024

There were no slippers and some hygienic items (cotton disks and earbuds) in the room.

The location of the hotel is very convenient. It is not far from the train station. The room was clean and comfortable. The hotel staff is very polite. The breakfasts are delicious, you can choose what you want)

Stayed in January 2024