Reviews of Aspen Prime Ski & Bike Resort - basen, sauna, jacuzzi, siłownia w cenie pobytu
Podlesie 52, 48-340 Głuchołazy, Poland
#12 of 24 hotels in Głuchołazy
Guests' ChoiceReview score
Based on 24 hotel reviews
9.1Score breakdown
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Cleanliness
9.4
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Comfort
9.3
-
Location
9.3
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Facilities
9.1
-
Staff
9.2
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Value for money
8.8
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Free WiFi
8.9
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Showing 1 – 24
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Reviewed: 3 October 2023
Pavlína
Czech Republic1 review8.0Very good- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 4 nights
- • Submitted via mobile
The personnel spoke Polish to us even though they have answered in English before and knew we didn’t understand Polish. We got soups and main courses at the same time in the restaurant, even though we were the only ones there, and then it took forever to clear the plates from the table. As this is quite a fancy and not cheap restaurant, that seems very unprofessional. Additional charges for everything - having a spa and charging money for a bathrobe to use in it seems a bit much. We were also not informed before arrival that the jacuzzi is out of order, but as there were almost no other guests, it wasn’t a big deal.
Very clean bathroom, great soaps, clean room, very nice spa, great breakfast.
Stayed in September 2023
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Reviewed: 31 July 2023
Zhenya
Ukraine26 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
Wifi is really bad. It was impossible to watch youtube video in the evening (a lot of people connected/bad weather?). At the same time, polish network was not available in most of the places, so we had to use czech network via roaming. Also, soundproofing is absent. We heard people talking, snoring, moving. Basically all activities of our neighbours.
Very friendly and professional staff. The view is great, the territory is beautiful. Pools and spa are awesome, especially on hot days. Breakfast is great, with huge variety of food&drinks to choose from (even champagne)
Stayed in July 2023
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Reviewed: 9 July 2023
Nora
Czech Republic33 reviews3 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 3 nights
Nothing in particular, overall great impression and value for money, for future I would consider aircondition to be installed, as the rooms are under roof.
Great location, nice surroundings, rich breakfast with variety of choices, pet friendly, friendly staff, nice outside pool.
Stayed in July 2023
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Reviewed: 7 June 2023
Angelika
United Kingdom1 review1 helpful vote9.0“It was a nice stay, nice place. But customer care needs improvement.”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
Next day morning we were not able to use the indoor swimming pool as it was closed despite the fact the staff told us is open. Also the sauna got turned off and when rang the staff, we were told someone will come and check it. No one did and we ended up leaving without using it. Also in the evening we were informed the restaurant is still open and we can go for dinner. We were taken to our table, several times staff came to say someone will come and serve us, to be told after a while that kitchen is actually closed and it’s only serving now the pre booked party next door. We went to sleep hungry as nothing was delivering food to this place in the evening anymore.
It is a beautiful hotel, located in a quiet area with stunning views. Use of spa suites is included and it is a really nice and clean leisure space. We enjoyed it despite part of the swimming pool area was in renovation.
Stayed in May 2023
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Reviewed: 21 March 2023
Angela
United Kingdom18 reviews4 helpful votes9.0“Exceptional views”- • Business trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
Extra parking fees per day at the hotel you've booked and you're staying...really...
Hotel Reception staff. I've messed-up my reservation but the response came quickly and everything was solved immediately.
Stayed in February 2023
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Reviewed: 21 March 2023
Angela
United Kingdom18 reviews4 helpful votes9.0Superb- • Business trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
Staff at the restaurant who was ready to serve coffee at late hours with a smile on the face...although the machine was switched off already.
Stayed in February 2023
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Reviewed: 21 March 2023
Angela
United Kingdom18 reviews4 helpful votes8.0“Exceptional surroundings, best breakfasts, efficient Hotel Staff.”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
In terms of lunch and dinner...We were a little bit disappointed. Moussaka and cream soup were a little tasteless, pear and walnuts pizza not among the bests we've eaten. I've ordered chocolate cherry cake twice also. First ordered was super delicious, 2nd one was without cherries and dry...Just old and shouldn't been served anymore. Not too big portions but I really enjoyed one of the polish dishes. Overall to sum up restaurant 50/50. Some of the good ones, some average. I've signed up for massage but no one asked me which one exactly. When I showed up at the spa it appeared that the one I was interested, Ayurveda massage, was not available.
Breakfast definitely rocks at that place. Wide variety of food served. It's not possible to try everything in one sitting, trust me 😉. I really enjoyed winter swimming pool outside while snowing.
Stayed in February 2023
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Reviewed: 24 October 2022
Linda
Czech Republic20 reviews1 helpful vote10“This place is perfect! We love it!”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
Obsluha neuměla anglický jazyk. / The hotel staff didnt speak English.
VŠECHNO BYLO PERFEKTNÍ. Rozhodně se budeme vracet. / Everything were soooo good!
Stayed in August 2022
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Reviewed: 25 November 2021
Agata
Germany35 reviews6 helpful votes10“perfect place to rest and relax”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
there is nothing to dislike
location, lovely staff and mushroom tagiatelle
Stayed in November 2021
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Reviewed: 3 November 2021
Pavel
Czech Republic11 reviews1 helpful vote9.0Superb- • With a pet
- • Leisure trip
- • Solo traveller
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
whirpool - should be better water quality / maintenance
well done service, no problem,
Stayed in October 2021
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Reviewed: 9 August 2021
Mateusz
Poland37 reviews4 helpful votes10“Great place to stay and rest.”- • Business trip
- • Solo traveller
- • Deluxe Double Room with Balcony
- • Stayed 1 night
smoking at neighbour room, loud music, breakfast could be better
Design and ambience
Stayed in July 2021
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Reviewed: 15 April 2024
Sebastian
United Kingdom1 review1.0“never again !!!!never again !! and never again!!!”- • Leisure trip
- • Solo traveller
- • Suite
- • Stayed 2 nights
Staff very rude , no snow what so ever as for ski resort.
overall baaaaaaaad,
Stayed in March 2024
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Reviewed: 18 October 2023
Jan
Czech Republic7 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2023
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Reviewed: 24 July 2023
Sara
Poland5 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2023
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Reviewed: 10 July 2023
Daniela
Czech Republic18 reviews2 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Deluxe Double Room with Balcony
- • Stayed 3 nights
There are no comments available for this review
Stayed in July 2023
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Reviewed: 18 August 2022
Wojciech
Poland11 reviews7 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2022
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Reviewed: 29 July 2022
Alex
Czech Republic97 reviews3 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 1 night
There are no comments available for this review
Stayed in July 2022
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Reviewed: 2 July 2022
Jan
Czech Republic54 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
There are no comments available for this review
Stayed in June 2022
-
Reviewed: 26 November 2021
Agata
Germany35 reviews6 helpful votes10Exceptional- • Leisure trip
- • Solo traveller
- • Deluxe Double Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2021
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Reviewed: 2 September 2021
Maciej
Canada14 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2021
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Reviewed: 13 June 2021
Dzhulietta
Poland10 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Deluxe Double Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2021
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Reviewed: 10 May 2023
Dawid
United Kingdom31 reviews7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2023
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Reviewed: 14 March 2022
Anonymous
Lithuania5 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2022
Showing 1 – 24
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