Szczepaniaka 42, 25-043 Kielce, Poland
#5 of 33 hotels in Kielce
Guests' ChoiceBased on 65 hotel reviews
8.8Cleanliness
9.0
Comfort
8.9
Location
8.9
Facilities
9.0
Staff
9.0
Value for money
8.3
Free WiFi
8.5
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Showing 1 – 25
Reviewed: 16 March 2024
Bozena
United StatesOvercrowded,during winter break
Location,good food,excellent service
Stayed in February 2024
Reviewed: 15 October 2023
Paul
PolandBeautiful tropical pool bar and amazing slides. I recommend the hotel for kids.
Stayed in September 2023
Reviewed: 2 October 2023
Miroslavas
LithuaniaVerry big and clean room
Stayed in September 2023
Reviewed: 16 September 2023
Paul
PolandNothing. I have no complaints.
The pools and the food are amazing. Especially the black Angus steak.
Stayed in September 2023
Reviewed: 11 September 2023
Paul
PolandThe tropical pool was not included in the booking price . But it was not too expensive after all . Nothing bad about the place to say.
The tropical pool and the slides were amazing.
Stayed in September 2023
Reviewed: 2 July 2023
Magda
United StatesNothing. Everything was very good.
Everything. This is my second time when I visit my home town Kielce. The room is very close to the center of the city and it’s very convenient to everything.
Stayed in June 2023
Reviewed: 31 May 2023
William
Isle of ManEverything was amazing we only stayed for one night but it was lovely the breakfast was amazing and we had a great room the staff were weakly nice too
Stayed in May 2023
Reviewed: 20 May 2023
Andrzej
PolandDelay in opening of the gym (~15 min). Moreover, something is wrong with the decoration. The hotel looks like a wedding hall and conference center and modern spa and old polish hotel combined togather. I cannot belive it was build in 2010. Some elements are beautiful, some are awful, and there is a lot of undecorated free space. Hotel reception smells like school canteen.
Huge apartment, tropical pool, nice breakfast
Stayed in May 2023
Reviewed: 28 February 2023
Christian
FranceJunior reception staff a bit " young" and inexperienced. They easilly forget to smile to customers ! lol
Large resort hotel in a big park outside of the main city but still not so far away. Impressing facilities, big rooms, nice, new and clean with all confort required, large screen TV's. Buffet breakfast in large restaurant. Next to the hotel there is a big indoor Aquarium Swimmming pool with Palms trees and hot temperature. And sauna. All very nice and well maintained. A very good and reasonnalby priced hotel, to be recommended.
Stayed in February 2023
Reviewed: 11 October 2022
Hajdu
Slovakiaall was perfect
Stayed in October 2022
Reviewed: 13 June 2022
Magdalena
PolandNothing
All
Stayed in May 2022
Reviewed: 6 June 2022
Steve
United KingdomVery busy on the Saturday. Needed to have some traffic management due to volume of cars.
Facilities. Food. Staff.
Stayed in June 2022
Reviewed: 2 June 2022
Malgorzata
AustraliaSecond low cost restaurant onsite
Great facilities and service
Stayed in June 2022
Reviewed: 26 April 2022
Julia
Ukraineno place to get wet things dry in the room the tropical pool could be less expensive or more time available for hotel guests
breakfast, spa zone
Stayed in April 2022
Reviewed: 6 February 2022
Kamil
United Kingdomcheck in time is a bit late
bery nice place specially the spa area and tropical pools
Stayed in January 2022
Reviewed: 11 November 2021
Annike
EstoniaGreat pool area.
Stayed in November 2021
Reviewed: 30 August 2021
James
United KingdomThe wellness area, which includes pool and gym is only open from 16:00 on a weekday. There seemed to be a hot water supply issue late at night (shower was a bit cold)
Hotel staff were very helpful. Food in the restaurant was excellent. Overall value was great. Everywhere was very clean. Breakfast selection was very extensive.
Stayed in August 2021
Reviewed: 2 August 2021
Kanayo
Polandtropical pool not included in price and a little too expensive, family promotion pool price is only monday-thursday between 10-3, should be available 7 days a week during all opening hours
great buffet breakfast and dinner, nice staff, rope park close for kids and electric scooters/go kart for rent at hotel is convenient
Stayed in August 2021
Reviewed: 19 July 2021
Pawel
CanadaConstruction noise at 8:00am!!! The hotel is expanding so be aware of construction noise. We were not informed about it upon our booking or arrival. Staying with a baby was a challenge with the chipping hammers going off.
The tropical pool was incredible. Location was nice and quiet. Good value with nice room and great breakfast. The chicken soup was awesome as well. Room service was quick and professional.
Stayed in July 2021
Reviewed: 30 May 2022
Pitter11
United KingdomUnfortunately the tiredness of the hotel was below than expected I have Find a bug in my room and would like to claim a full refund
Stayed in May 2022
Reviewed: 16 April 2022
Christian
NorwayThe receptionists, both at the hotel and the water park, could use an introductory course in customer service: When trying to get the reception to order a taxi with a child seat, the receptionist told us that she "did not have time to call different taxi services to check". When asking the reception to order a taxi the day before departure, we were told they did not see the use in ordering it a day in advance. They seemed rather suprised by this request and ask us "but what will happen if you don't show up in time?" For some reason the room had not been cleaned on the second day and all our towels were wet. We noticed this in the evening (9 p.m.) when coming back from the waterpark. When asking the receptionist for new ones, the reply was: "And what do you think I could do about it at this hour?" Bugs in the bathroom. Lots of them! The silverfish was hurrying across the floor when you turned on the lights. Also in the bedroom ceiling. Not something you want in your suitcase and bring back home. The room was far below what you'd expect from a suite in a four star hotel: You could feel the springs in the bed. The hair driers looked like they were going to fall out of the wall. All of this combined with a strange decoration of the room.
We enjoyed the breakfast; it had a good selection of local delicacies. The staff at the restaurant were pleasant and helpful. A separate play room for kids is positive, but the absolute height of the stay was the tropical themed waterpark.
Stayed in April 2022
Reviewed: 22 September 2021
Fahrudin
SloveniaBanging all night like someone was renovating .
Nice hotel. Lots of parking space. Rich breakfast.
Stayed in September 2021
Reviewed: 2 August 2021
Iwona
United KingdomHotel facilities only available for guests from 4pm. Drilling noises in the hotel from 8am.
Friendly stuff and very clean rooms
Stayed in August 2021
Reviewed: 10 July 2021
Olga
HungaryYou have to pay additional to use spa and Tropicana resort, overcrowding..
Nice new hotel, location just nice
Stayed in June 2021
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