We had issues with 2 broken window that couldn't close ,broken shower head , missing curtains / bling for the living room balcony that overlooks other apartments , lack of lights in the living room. we had missing towels that we paid extra for but after contacting reception he brought them to us late that night and took notes to report to the owner about the issues we repoted.

Great location , easy to check it , great communication with reception via chat and whatsapp

Stayed in December 2023

The ‘beds’ were extremely uncomfortable and gave us all back pain, I would call them more sofa’s without mattress than a bed. If you need any support for sleep do not book here. The walls are so thin you can hear every noise outside, the sound of loud music often kept us awake

Absolutely perfect location, great security, ideal for a short stay if you do not need comfort

Stayed in September 2023

Beds weren’t the best and had to pay for towels

Great location and great price

Stayed in September 2023

No television

Modern and clean

Stayed in September 2023

Bad smell in the bathroom, the balcony is in a pretty bad state, it gets noisy as it's right in the center, the backyard where you enter the house looks quite dodgy

Great location if you want to be in the center.

Stayed in July 2023

No towels … maybe I missed we had to bring ?

Location was great

Stayed in August 2023

Check-in extremely complicated with multiple steps, if you're a tourist and can't call inside Poland you're done... Every time I wrote the hotel they sent me automatic messages instead of actually reading my queries. The shower water wouldn't heat

Location was splendid, although not at all the one you assume from the photos of the view. Apt was spacey enough with functioning basic facilities, enough storage space and very comfortable

Stayed in March 2023

The smell in the bathroom

The location was great! The view, the apartment itself. Recommend

Stayed in July 2022

Definitely not a unit for 5 people. Single beds were rock hard. Apartment was very very hot and fans were only available at a cost. Although not a huge cost, when you add two fans and towels to the cost of the place itself, it was not the great value we aimed for. Upkeep of facilities (like bathroom, faucets, wall plugs and some kitchen items) is not the greatest

great location except for the crowds walking to/from the film festival venue across the street. probably not as noisy under normal circumstances. Reception staff communicated/responded quickly to questions via text/email.

Stayed in July 2022

the paying method is a bit weird… having to make payments via email, clicking on “weird links”… taking into account cyber attacks this is not the safest way of service.

the location is great, right in the center of the city.

Stayed in July 2022

Taxi dropped us of were we couldn;t find and said that was were he had been instructed, it then took us 90 mins to find a back street to our appart door with the help of to teenage local girls. very bad instructions

Stayed in November 2021

Apartment on the fourth floor with no elevator. Sometimes the streets around the building are noisy late at night.

There were many cafes, restaurants, and supermarkets close to the apartment. Also, the tram and buses were close.

Stayed in August 2021

Too small for 4 people, and they charched is for something we did not do....

Stayed in August 2021

Very small apartment. Old furniture and ugly floor. Bad smell on the staircase. Wet floor after shower and nothing there to dry it.

Location. It was clean.

Stayed in September 2023

Initial reservation was cancelled by the host without proper cancelation from me, last minute additional booking to offset the non-authorized cancelation was painful and stressful process.. host did not offer any refunds for the decrease in $ for alternate stay. No towels, front door didn't close unless it was locked, ants on the balcony.

Location was great

Stayed in August 2023

There were not towels (not kitchen towels, not bath towels) in the apartment, dishes were not clean enough, there was a sock of previous clients under the sofa). Check out was scheduled at 10 am, we were just 5 min late. We received angry call from owner/his assistant at 10:03, lady on phone was not nice. We will not be back.

Location

Stayed in August 2023

Considering the fact that the weather was hot at the time of our stay in Wroclaw, there was not enough air conditioning. I had to keep the windows closed during the day to escape from the heat, and open them at night. Since there is a hookah cafe nearby, it was noisy enough until the morning and it was not possible to relax with the windows open at night for any of the three nights. But, if you don't have a family vacation and you yourself are ready to walk all night long, then this is not a hindrance at all, on the contrary :).

Everything was organized at the highest level and with facilities for guests. We were taken care of from the moment of booking confirmation and payment until the moment of departure. The Bartosz administrator was always in touch, and we received instructions on time, according to which it was as easy as possible to navigate. The apartment is located in the very center of the historical part of the city, really spacious, clean and cozy. White bed linen, which is very important for us personally. Thank you very much! A nice bonus was the offer of a discount for subsequent bookings. We recommend City Central Apartments in Wroclaw! Excellent apartments and service! In the future, we will be happy to continue our cooperation with City Central Apartments Wrocław, because they really appreciate their guests and take care of them, providing excellent apartments in the heart of this beautiful city, keeping the apartments clean and cozy. This is very nice! Thank you very much!

Stayed in August 2023

SCAM! FRAUD! DONT WASTE YOUR BREATH. We’ve been robbed by the hotel and booking com clearly cannot sort it out and get our money back. Lack of any kind of professionalism or customer service skills. already waste over a month to get my money back which was stolen by the hotel. Totally disgusted WILL NEVER BOOK OR TRUST BOOKING COM EVER AGAIN

Nothing at all about this place. It should be BANNED from booking.com someone should put an end to misery of clients that had to deal with this place

Stayed in July 2023

Lots of things. Firstly they didn’t send me outside door lock, l lost lots if energy. At home they had wifi but they didn’t write password anywhere, l write to the reception they gave me wrong password and one day they didn’t write correct one. kitchen equipment was so poor, they was cooker but no lighter. And of course deposit, they are blocking 300 zlot deposits instead of rental money. Bathroom was disaster they was no door of jakuzi, and everywhere was water after shower. after shower 2 hours l cleaned the water. Sink was smelly and full. They had hair drier but it was not working.

Location was nice. Apartment was clean.

Stayed in June 2023

WiFi password wasn't available and host hasn't provided one in spite of the complaints. Many people take a leak in front of the balcony TOWELS ARE NOT AVAILABLE and have to be collected from another building for extra fee.

location

Stayed in August 2022

noise from the street, no air-condition, uncomfortable beds, surcharge for towels

location

Stayed in July 2022

poor customer service. room was not comfortable and no towels or soap provided. no balcony and no blinds. lack of privacy. also force you to pay the same price twice over with another link through email….very sketchy do not recommend.

nothing

Stayed in July 2022

This place should not be available for rent at all

Nothing really went well in this place location is ok as it is city centre that is all

Stayed in June 2022

I prefer human contact with the landlords. I hated the necessity to follow all this written instructions, sent by numberless e-mails and stupidly report by SMS when I am in and out. There is plenty small broken staff in the room, including window lock. Furniture and belongings are cheapest possible, bathroom is a mess. Why do they take money as a pledge for two weeks, not for two years, by the way? They presume their guests are liars and cheaters? I'm not. Overall impression: they bother about themselves not about clients,

Location itself is excellent, while the street is noisy with repair works all day long,

Stayed in August 2021