Amazing room, excellent fixtures and fittings.

Stayed in April 2024

The room we were offered first on the 5th (top) floor was in the gabled roof so had rooflights, not windows. We didn't like this so asked to be moved and the staff were very responsive. The new room was better but rather small - there was no room to sit comfortably together on chairs. The breakfast was good but expensive at 90 z. Also the way it is presented - everyone automatically gets a 3-tier stand with fruit, meat, cheese, salad etc - means there is a lot of wastage. We went to a great cafe over the road level with the tram stop (Bococa) and had a great breakfast there - recommended and much cheaper.

The hotel is stylishly decorated. Bathroom very good. The staff were very good including the bartender especially. The location is great - about 15 minutes' walk to old town centre and handy for the trams which are frequent and easy to use.

Stayed in April 2024

The pillows were quite hard but that could be us being fussy! The air con worked the first night but not the other two and unfortunately they couldn’t fix it.

Tidy, smart, minimalist. Easy to navigate around the hotel. Modern technology and amenities.

Stayed in April 2024

Everything is new and done to a high standard

Stayed in March 2024

The lobby is a little confusing at first, as are the different entrances or what is prefered by the hotel to be used at different times. I wish could have stayed longer and tried out more of the facilities.

This was likely the best hotel I have stayed it and totally exceeded all my expectations. The staff were amazing and the room finishing / quality / comfort and ammenities were beyond what I expected. It was a great location and certainly sets an incredble standard for other hotels. I will certainly recommend it to all in future.

Stayed in March 2024

Beautiful interior, excellent room!

Stayed in March 2024

Nothing

All around amazing!

Stayed in January 2024

The location

Really modern hotel loved the design of everything

Stayed in December 2023

Excellent hotel with great facilities, friendly staff and delicious breakfast.

Stayed in January 2024

We loved it all!

We absolutely loved this hotel! The staff were lovely from the moment we arrived until we left, the room we had was gorgeous and very comfortable and we thought the hotel was amazing value for money which was a big thing for us!

Stayed in December 2023

Staff were very friendly. 20-25 minute walk to main square. Room was great, very clean, no complaints

Stayed in December 2023

Nothing to dislike

Everything was good and the staff so friendly.

Stayed in December 2023

Nothing, it was great

Beautiful hotel, very new but amazing design and looks and attention to detail. Staff were so helpful. About a 15 min walk to Krakow Market sq which was easy to find.

Stayed in December 2023

The only complaint I had was the pillows. They were too hard and thick for my liking. My partner didn’t mind them. Maybe it was just me. But otherwise no complaints about the hotel. Beautiful place.

So clean and modern! It really made our stay extra special! Very close to trams to take you into the centre. Our friends and I at night walked back then as it’s wasn’t too far!

Stayed in December 2023

The management shouldn't use the coffee shop as an office. One disappointment was that there was only one news channel and one sports channel in English, and the Samsung TV didn't pair with our iPhone to enable us to stream a film. This needs to be addressed for non-Polish guests.

As a travel blogger at WhereAngieWanders.com, I stay in many hotels, so I knew I was in for a great stay as soon as I entered the newly opened hotel, The Crown. With a friendly welcome from the receptionists Karolina and Bartek and a subtle aroma being pumped through the hotel, we looked around at the beautiful Art Decor fittings and sculptures on display and knew we had chosen well. The rooms are beautiful with art deco styling, sumptuous materials, and a fabulously comfortable bed. The bathroom is well-appointed, and the power shower is revitalising. Luxury toiletries smell divine. Returning to our room after spending chilly days exploring Krakow in winter was a treat. Housekeeping is excellent; just be prepared for the bottled still water in the room to taste strange (if coming from the UK). It was more like sparkling water that had gone flat. It certainly has an unusual taste. The Crown has a restaurant; however, we only ate there for breakfast, which I highly recommend; the scrambled eggs and omelette were cooked and presented beautifully. There is a small coffee/cake area to get a great flat white or cappuccino. My only criticism of this area is that the management seems to use it as their workspace with laptops, etc., so each day we went for coffee, we had to sit in the restaurant (which was fully laid for dinner) as there was nowhere left to really sit and relax in the coffee shop as it is tiny. The Crown is a short way from the Old Town and Market Square. It took us around 10-15 minutes to walk in, and there are two tram stops right by the hotel, which will take you anywhere you need to get to in the city. If you want to visit the Jewish Quarter, jump on number 24 ( tickets can be bought from the blue machine in front of the three food kiosks on the opposite side of the road to the tram. Tickets cost around 75p.

Stayed in December 2023

Everything

Stayed in November 2023

The pillows were very thick and very hard. They were thicker than my whole body and it made it hard to sleep. I had to just sleep without them they were so big.

Beautiful hotel in a quiet part of Krakow. A quick tram ride or pleasant walk to the city centre. Hotel staff were very kind and accommodating. There were plenty of breakfast options to choose from. Nice smelling soaps and shampoo in the rooms and very clean overall.

Stayed in October 2023

There is nothing I didn't like. We booked just the room without the breakfast because the price of 17 euros per person seemed too high for Poland for us.

I absolutely loved this hotel. It is a completely renovated building and the hotel is brand new, it started working in 2023 thus everything you touch in the room is brand new. Very comfortable beds, very nice room, spacious and well decorated. I highly recommend this hotel. When you stay in Krakow, if you want peace and quiet it is better to stay in a hotel outside the main square. The location of this hotel is great as it is 1km away from the main square but you always go straight through one street so there is no way you can get lost.

Stayed in October 2023

Cant think of anything

Welcoming staff Good location modern hotel good breakfast Helpful staff

Stayed in October 2023

Everything was excellent.

Stayed in October 2023

The menu in the restaurant could have more options and be a bit clearer as to whether the items are vegan or vegetarian friendly

This hotel is brand new and still smells new. Everything is nice and clean. The room was spotless and some were the other areas of the hotel. Excellent value for money and definitely recommend this place for your stay in krakow. They also have security cameras in the corridors too which is comforting as a solo female traveller. The food on the restaurant was lovely too.

Stayed in October 2023

Nothing at all for this section everything was positive.

Absolutely outstanding hotel with 1st class service. The whole hotel is so beautiful and spotlessly clean. Staff are amazingly turned out, polite and very helpful with fantastic customer service. Breakfast was as good as everything else...I have nothing at all negative to say and will definitely be returning.

Stayed in October 2023

The hotel was clean with a beautiful decor throughout. The rooms had all the amenities .All the staff were so friendly and helpful. The hotel restaurant was the best we’ve had, modern Italian beautiful cooked and presented, spoke to the chef who was passionate about evolving the menu and experience. Special mention to Lukasz , he did a great a job looking after us for the night 👍

Stayed in October 2023

No english on TV

Very clean very friendly staff.

Stayed in September 2023