Ul. Podwale 84, Stare Miasto, 50-414 Wrocław, Poland
#26 of 124 hotels in Wrocław
Guests' ChoiceBased on 420 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
8.8
Staff
9.0
Value for money
8.2
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 November 2022
Lukas
Czech RepublicIt was a bit more complicated to get to wellness or parking. Sauna was rather smallish and basic compared to other hotels in this category. But it's not a wellness hotel, fair enough.
For a business trip it had all you need and desire for. Great location, staff, tasty breakfasts.
Stayed in November 2022
Reviewed: 26 November 2022
Tony
IrelandNo issues
Staff very helpful
Stayed in November 2022
Reviewed: 25 November 2022
Jan176
Czech RepublicThe parking was rather tight.
Very pleasant staff, great breakfast, very good location of the hotel.
Stayed in November 2022
Reviewed: 21 November 2022
Emily
Irelandthe casino attached took away from overall experience.
location was fantastic, hotel was very clean, staff were friendly and breakfast was exceptional!
Stayed in November 2022
Reviewed: 21 November 2022
Marie
United KingdomA long walk if you are in the last room.
Comfortable, friendly staff, lovely rooms.
Stayed in November 2022
Reviewed: 7 November 2022
Baptiste
PolandOnly one jacuzzi in the spa zone is too little, people are queuing for it.
Very comfortable rooms, breakfast was good , location close to the city center and very professional staff
Stayed in November 2022
Reviewed: 1 November 2022
Fernanda
GermanyPerfect stay and perfect place
Stayed in October 2022
Reviewed: 30 October 2022
Mike
NigeriaThe swimming pool. Room size. Love the location
Stayed in October 2022
Reviewed: 30 October 2022
Shaltout
Egyptbreakfast was good there is a professional gym attached to the hotel although it is at a higher cost near shopping mall
Stayed in October 2022
Reviewed: 24 October 2022
Steve
United KingdomEverything was great
Stayed in October 2022
Reviewed: 15 October 2022
Halina
GermanyExcellent hotel and hotel restaurant. Delicious food and fantastic service.
Stayed in October 2022
Reviewed: 2 October 2022
Rodrigue
United StatesThere was a lot of mix up with our booking. The room descriptions online are not as clear as they could be. I was told a few days before our stay that I could cancel my second set of rooms, and I was issued a full refund for them. Then I was told at check in I couldn’t cancel them anymore, it was too late and I ended up getting charged the full price again after the fact so we ended up with 4 rooms which was really unnecessary and unfortunate.
Great facility, the staff is on top of everything and the food was amazing!
Stayed in September 2022
Reviewed: 28 September 2022
Tai
PolandVery welcoming, the small touches for the kids and nothing was too much trouble. Great hotel
Stayed in September 2022
Reviewed: 28 September 2022
Nicephore
CameroonLuxurious, fabulous, exceptional place 😊😊
Stayed in July 2022
Reviewed: 22 September 2022
Nevena
United KingdomOne Friday night there was a do in the hotel courtyard. It was extremely noisy and loud in the room. The noise level was unacceptable, specifically when organised by the hotel itself. True it stopped at around 22.15, but I was there for work and needed a quiter evening.
Great breakfast, good gym. Comfortable room, very clean
Stayed in September 2022
Reviewed: 12 September 2022
Joey
United Kingdomfrom check in t
Stayed in September 2022
Reviewed: 11 September 2022
Alla
UkraineThe swimming pool closes at 9 pm. I didn't always have time after the meetings to enjoy it. And on Saturdays it opens at 9 am. I looked really silly when I came there at 6 am. Also, it is a bit weird that a breakfast is not included in a price. I would also like to be able to open a window in a room.
Everyone was very nice and helpful. We arrived before the check-in time, but our room was ready, which we appreciated a lot. They also give warm chocolate cookies. I loved them! After checking out, we left our bags in a baggage room. It was important because we wanted to walk around the city before departure.
Stayed in September 2022
Reviewed: 9 September 2022
Ayelet
IsraelShower pressure should be better. Otherwise everything is perfect.
Specious room. bed is exquisite. Never slept better.😀 Staff so helpful. Breakfast is excellent.
Stayed in September 2022
Reviewed: 6 September 2022
Michael
United KingdomHilton Doubletree is consistently excellent
Stayed in August 2022
Reviewed: 28 August 2022
Andrii
PolandReceptionist demanded for my email adress. I regret that I've sharred it, because they subscribed me for some spam without my consent. WiFi in the room was slow and useless.
The room was clean, everything was working. Good location.
Stayed in August 2022
Reviewed: 16 August 2022
Thomas
United KingdomA big smile from the senior staff and a better welcome in the restaurant
Breakfast fantastic choice good value
Stayed in August 2022
Reviewed: 5 August 2022
Theodorus
BelgiumThere was no such thing.
The variety of products. Delicious pancakes.
Stayed in July 2022
Reviewed: 1 August 2022
Henryk
PolandParking is expensive and has narrow spaces. Doors to the room didn't close properly, I had to double check every time. Coffee served cold for breakfast.
Good location in the city, nice looking from outside, nice and lively lobby, friendly staff.
Stayed in July 2022
Reviewed: 22 July 2022
Michalina
PolandPersonel which is more focused on themselfs then guests
Clean, comfortable rooms, soft sheets
Stayed in May 2022
Reviewed: 30 June 2022
Anastasiia
CyprusIts not minus but suggestion. Curtains in the room are behind sofa and chairs so open and close them is a bit uncomfortable. I would think about making them automatic or reorganize furniture.
Comfortable location. Personal is very friendly and professional. It was very comfortable to order breakfast in the room. You have a list where you can choose everything you need including time when it should be delivered next morning and just put it on the door outside your room.
Stayed in June 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content