6 Mikołaja Kopernika, Old Town, 31-034 Kraków, Poland
#16 of 268 hotels in Kraków
Guests' ChoiceBased on 218 hotel reviews
9.3Cleanliness
9.6
Comfort
9.7
Location
9.7
Facilities
9.6
Staff
9.5
Value for money
9.0
Free WiFi
8.8
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End of dialog contentReviewed: 3 May 2024
Sheila
United KingdomThe staff were exceptionally helpful, ensuring everything went well.
Stayed in May 2024
Reviewed: 17 April 2024
Edvardas
LithuaniaEverything. An awesome hotel, just superb staff, breakfast - never had such a good one in PL and I am traveling a lot! Location - can't imagine better one. Rooms - pacious, good equiped, bright ones. 10/10
Stayed in April 2024
Reviewed: 20 February 2024
Paweł
PolandVery close to the old town. Well communicated. Despite location in the city centre it is quite cameral.
Stayed in February 2024
Reviewed: 8 February 2024
Tomasz
CanadaMy view
Clean, great staff, nice spa facility.
Stayed in November 2023
Reviewed: 5 February 2024
Claire
United KingdomBar and restaurant were always exceptionally quiet
Best location
Stayed in February 2024
Reviewed: 25 January 2024
Filip
Polandnothing :)
room design
Stayed in January 2024
Reviewed: 16 January 2024
John
United KingdomSwimming pool Room Location Staff
Stayed in January 2024
Reviewed: 10 January 2024
Iryna
Ukrainenothing
SPA, room, bath, towels, cosmetics, furniture, everything was perfect. Thank you so much!
Stayed in January 2024
Reviewed: 5 January 2024
White
United KingdomWas nudist in the spa
The room was so comfortable and amazing value for money can’t recommend enough.
Stayed in January 2024
Reviewed: 3 January 2024
Jana
UkraineLocation is perfect Tasty breakfast Nice stuff Wonderful spa
Stayed in January 2024
Reviewed: 2 January 2024
Jason
United KingdomNeed a double duvet on my single bed to make the bed feel really good. I’m a big guy and a single duvet isn’t enough.
Great facilities and nice room. My son loved it!
Stayed in December 2023
Reviewed: 4 December 2023
Liz
IrelandNothing
It was beautiful decorated and so thought out. Everything was there for your convenience. The rooms and bathrooms were so lovely. Staff was extremely helpful and very friendly.
Stayed in December 2023
Reviewed: 25 November 2023
Katherine
United KingdomNo mirror in the room is the only bad thing I could say
Stayed in November 2023
Reviewed: 22 November 2023
Michael
DenmarkThe breakfast was not up to the same standard as the hotel. There was a huge difference of breakfast Saturday and Sunday. Sunday was poor. The SPA area was okay, but the pool was very small and the steam bath which was good were not working constantly - the power vent off several times??
Very nice room, bathroom and bed.
Stayed in November 2023
Reviewed: 20 November 2023
Colin
United KingdomStay wasn't long enough
Loved it all
Stayed in November 2023
Reviewed: 3 November 2023
Maria
UkrainePoor wifi signal - I had several interruptions during a call The light from the light switch itself - I had to cover it by my t-shirt, so I could sleep in dark at night Bedclothes looks great but they aren't breathy - despite on low temperature (which I set) in the room, it was too hot to sleep, so I woke up wet
Great design and location Nice and friendly staff Spa included Tasty breakfast Decaffeinated coffee in the room
Stayed in November 2023
Reviewed: 21 October 2023
Ryan
United KingdomPool and spa was brilliant. Room was clean, spacious and comfortable. Very close to old town and walking distance to most activities and main station.
Stayed in October 2023
Reviewed: 20 October 2023
Joanne
United StatesNo complaints
Great location for exploring the town. Comfortable beds and nice breakfast
Stayed in October 2023
Reviewed: 16 October 2023
Brian
United KingdomIt was all great
Excellent hotel, clean, modern and the staff were very welcoming.
Stayed in October 2023
Reviewed: 9 October 2023
Heinz
AustriaExcellent Hotel !
Stayed in October 2023
Reviewed: 1 October 2023
Artem
GermanyEverything was great.
Nice spa area, clean and spacy room, friendly staff
Stayed in September 2023
Reviewed: 30 September 2023
Oded
LithuaniaNo pull up bar at the gym
Great location, pool and spa were awesome Rooms are great
Stayed in September 2023
Reviewed: 24 September 2023
Sarah
United KingdomThe only small niggle for me was that the housekeeping didn’t replenish any coffee sachets after our first night and also put our dirty cups/glasses back by the kettle rather than clean ones
Location was perfect, hotel was very bright and nicely decorated & front desk staff very pleasant. Room fittings were very modern and good air conditioning. It was very quiet during our stay (almost too quiet) therefore we didn’t use the bar area as we would’ve been the only ones there. We enjoyed the pool/sauna areas especially after long days out walking & my husband used the gym machines.
Stayed in September 2023
Reviewed: 24 September 2023
Shaikha
BahrainNothing basically
I am a usual traveler , stayed in too many hotels but i can say that this is one of the best hotels that anyone can stay in in all aspects . Staff in the reception were very professional
Stayed in September 2023
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