Józefa Szujskiego 4, Old Town, 31-123 Kraków, Poland
#25 of 268 hotels in Kraków
Guests' ChoiceBased on 700 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.2
Staff
9.4
Value for money
9.1
Free WiFi
9.0
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End of dialog contentReviewed: 1 May 2024
Catherine
United KingdomNothing
Great location, nice rooms, very comfortable bed!! Great choice of breakfast
Stayed in April 2024
Reviewed: 26 April 2024
Zvi
IsraelI prefar more vegetables
Excellent Breakfast. Variety of food types. It was served with good taste. Good coffee.
Stayed in April 2024
Reviewed: 25 April 2024
Derek
IrelandNothing
Everything
Stayed in April 2024
Reviewed: 25 April 2024
Burn
United KingdomThe only downside was that we had some miserable weather...
First time in krakow..loved the history and food. People were friendly and helpful 🙂 . Hotel was in a perfect location for us and was recommended to us.
Stayed in April 2024
Reviewed: 24 April 2024
Jo
United StatesNothing
Close to the Rynek. Clean room. Stayed with my parents in the double room so we could put our child to bed early in the other room. It worked well for us.
Stayed in April 2024
Reviewed: 16 April 2024
Zvi
IsraelThe price of the breakfast was above our expectations,
the hotel is centrally located, a walking distance of traveler attractions. The room was very clean. the staff was very friendly. The breakfast was great.
Stayed in April 2024
Reviewed: 14 April 2024
Ka
BelgiumI was not made aware that we had to reserve the sauna space for our use at check-in (cost-free), thinking it was more a public shared space. We managed to book a slot after midnight to 1 anyway, however, the cleaner did not see spilled drinks and fruit inside the sauna and thus they were not cleaned up when we arrived. Otherwise the facility was good and appreciated.
What I liked: breakfast, location, reception staff, decor of the room, comfort, wifi connection, bathroom. I enjoyed my stay.
Stayed in January 2024
Reviewed: 9 April 2024
Eleanor
United KingdomNothing.
The location was perfect. The staff members were lovely. It was so clean. The beds were comfy. Loved the water fountains in the corridor.
Stayed in April 2024
Reviewed: 8 April 2024
Ailbhe
IrelandThe hotel was so central, the staff were very friendly. The rooms were so clean and the breakfast was amazing. A lovely touch to the hotel/ employees were that they left a bottle of liquor as a gift for my boyfriend to mark his birthday and new job! 10/10 recommend!
Stayed in March 2024
Reviewed: 4 April 2024
Kornelia
PolandComfort, esthetics
Stayed in February 2024
Reviewed: 2 April 2024
Stephen
United KingdomNothing
Very clean, staff all very helpful
Stayed in March 2024
Reviewed: 1 April 2024
Lisa
United KingdomNothing
Perfect clean lovely staff
Stayed in April 2024
Reviewed: 18 March 2024
Alan
United KingdomHotel & breakfast were excellent. Location was also great.
Stayed in March 2024
Reviewed: 17 March 2024
Sarah
United KingdomThe location, comfort and facilities were fab! Staff really helpful with every question and helped us where they could
Stayed in March 2024
Reviewed: 6 March 2024
Linda
United KingdomGood sized room in good condition, great breakfast, clean, lovely and helpful staff, great location, temperature control worked well
Stayed in March 2024
Reviewed: 5 March 2024
Rebecca
United KingdomGreat location, very clean and modern
Stayed in March 2024
Reviewed: 1 March 2024
Vanessa
United KingdomAbsolutely nothing. This hotel is an absolute gem.
Amazing location, with wonderful staff that were always so helpful. Lovely bar to have a drink at the end of the day, with always feeling welcomed by the Bar Manager, Ernest.
Stayed in March 2024
Reviewed: 1 March 2024
Fontanieri
United KingdomNothing
I really liked everything about the hotel, but in particular the fabulous restaurant and the playroom for small children, which was very useful for us
Stayed in February 2024
Reviewed: 26 February 2024
Stanley
United KingdomN/A
Clean, tidy & great food!
Stayed in February 2024
Reviewed: 20 February 2024
Sarah
BelgiumVery good breakfast. Excellent location near the city center. Lots of restaurants nearby. The hotel restaurant was also very good. Very friendly and helpfull staff.
Stayed in February 2024
Reviewed: 19 February 2024
Neil
United KingdomExcellent location, close to the city centre. Very good size room with first class facilities. Immaculately clean. We did not eat at the hotel but it has a highly reviewed restaurant. Would 100% recommend this hotel.
Stayed in February 2024
Reviewed: 11 February 2024
Elzbieta
United KingdomNot sure if the room service is available
Clean rooms
Stayed in February 2024
Reviewed: 5 February 2024
Pawel
United KingdomN/A
Elegant, modern, minimalistic hotel in very convenient location. I was offered kind of low season winter discount upon booking the hotel, so I got a room for good money. Staff at the hotel were very kind and always keen to help. And you will get a voucher for free welcome drink to enjoy! :-)
Stayed in February 2024
Reviewed: 29 January 2024
Peter
SlovakiaThis time we got a room at the end of hallway and I don't know whether it was caused by that, but we had very low temperature in room. It was inconvenient.
We were at this hotel for fourth time, and I think it speaks for itself. Very good location near with private underground possibility of parking. Very friendly and helpful staff, great breakfast. Really nice place to stay for couples and families as well.
Stayed in January 2024
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