Piotrkowska 72, Srodmiescie, 90-102 Łódź, Poland
#5 of 56 hotels in Łódź
Guests' ChoiceBased on 32 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.7
Facilities
9.4
Staff
9.2
Value for money
8.9
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 15 April 2024
Mickael
NetherlandsIt's not something bad, just I was kind of in a rush at breakfast. There is no buffet, but you have to order the food you would like. Food was really great, just took a little time to arrive, and as I was in a hurry, so I couldn't enjoy it in full. Next time I'll order what I want by calling the reception desk, and have it prepared and ready by the time I arrive for breakfast (assuming this is possible).
Amazing hotel, so beautifully renovated! Centrally positioned on Piotrkowska. Really friendly staff that tried all to make the stay as comfortable as possible. Even got a room upgrade due to possible noise because of minor maintenance work in the connecting room, which was on daytime, while I wont even be there at that time.
Stayed in March 2024
Reviewed: 31 March 2024
Piotr
PolandSome rooms have bathrooms with glass walls which is not ideal for privacy. Spa is beautiful but somewhat dark and the entry to the small pool is super awkward.
One of the most beautiful city hotels in Poland or even in Europe at present. Beautiful interiors and great restaurant and spacious rooms
Stayed in March 2024
Reviewed: 15 March 2024
Gareth
United KingdomNo car parking at hotel but Valet service. Just allow 30mins from requesting your car the following morning. I hadn’t been made aware of the time frames on check in so had to walk 0.5miles to the car park. Small problem, didn’t fault the stay and staff were good
Excellent Hotel, the location was perfect! Staff and facilities were of high standard, very polite and professional. I will definitely be back stay in this fantastic hotel. Spa and wellness facilities were very good aswell. Thank you
Stayed in March 2024
Reviewed: 19 February 2024
Piotr
PolandExcellent hotel in a beautiful renovated part of Lodz close to the modern Fabryczna Railaway Station with fast trains to Warsaw and right on the Main Street in Lodz namely Piotrkowska. We have excellent Valentines dinner the rooms are super spacious and beautifully furnished. They plan to open span indoor pool and roof top restaurant in the summer. the only negative is lack of parking space.
Stayed in February 2024
Reviewed: 14 February 2024
Margarete
GermanyNothing.
What I liked the most was the overwhelming friendliness of the staff. The welcoming receptionist, the amazing man who introduced me to my room and explained everything to me, the wonderful people concerned with room service. And I was blown away by the beauty of the interior design. (I knew the building from 25 years ago).
Stayed in February 2024
Reviewed: 16 December 2023
Wanda
United KingdomA few hiccups,like the tap on wrong blue was hot water and red cold water.The step on entering the lobby is dangerously.my husband tripped over it and while we checking in a gentlemen’s tripped up too.
The service was great,hotel beautiful and look forward to coming back when rotary finished
Stayed in December 2023
Reviewed: 28 November 2023
Rachel
United StatesThe service was impeccable! The space is absolutely gorgeous. Our room had everything we needed and the food in the restaurant was delicious. I would definitely stay here again.
Stayed in November 2023
Reviewed: 27 November 2023
Micah
CanadaAbsolutely blown away by the architecture and interiors of this very stylish hotel. We enjoyed the lovely breakfast and found all the staff to be friendly and attentive. Would definitely stay here again.
Stayed in November 2023
Reviewed: 22 November 2023
David
United KingdomUnable to find fault. Hotel is still under renovation but the work is being done with respect to hotel guests
Style, quality
Stayed in November 2023
Reviewed: 9 April 2024
Kate
United KingdomThe design felt forced - seems to have lost all its history and grandeur in often silly design - glass Walls and doors in the bathroom????
Staff very nice
Stayed in April 2024
Reviewed: 4 April 2024
Richard
PolandBreakfast not up to 5 star standard. No buffet on first day, and took 15 minutes to bring any food despite us saying we were in a hurry. On the second day there was a buffet, but I asked for a coffee as the machine was very complicated, only to be told to use the machine or have no coffee, as they were busy. This is hardly what is expected from this standard of hotel.
Beautiful building with history, spa is outstanding, very large rooms. Front desk very helpful
Stayed in March 2024
Reviewed: 26 April 2024
Sadery
SpainThere are no comments available for this review
Stayed in March 2024
Reviewed: 22 April 2024
Silvi
AlbaniaThere are no comments available for this review
Stayed in April 2024
Reviewed: 5 April 2024
Tiago
PortugalThere are no comments available for this review
Stayed in April 2024
Reviewed: 5 April 2024
Panagiotis
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 1 April 2024
Dominik
Czech RepublicThere are no comments available for this review
Stayed in March 2024
Reviewed: 16 March 2024
Kenichi
GermanyThere are no comments available for this review
Stayed in March 2024
Reviewed: 15 March 2024
Kristina
PolandThere are no comments available for this review
Stayed in March 2024
Reviewed: 15 March 2024
Miroslaw
PolandThere are no comments available for this review
Stayed in February 2024
Reviewed: 3 March 2024
Lukasz
PolandThere are no comments available for this review
Stayed in March 2024
Reviewed: 2 March 2024
Piasecka
PolandThere are no comments available for this review
Stayed in March 2024
Reviewed: 1 March 2024
Jan
PolandThere are no comments available for this review
Stayed in February 2024
Reviewed: 28 February 2024
Czarzasta
PolandThere are no comments available for this review
Stayed in February 2024
Reviewed: 25 February 2024
Piotr
PolandThere are no comments available for this review
Stayed in February 2024
Showing 1 – 25
Pirgos, Greece
Würzburg, Germany
Milan, Italy
Saint-Alexis-des-Monts, Canada
Saint-Pierre-Colamine, France
Lucca, Italy
Novigrad Istria, Croatia
Palma de Mallorca, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content