ul. Poznańska 15, Sródmiescie, 00-680 Warsaw, Poland
#26 of 240 hotels in Warsaw
Guests' ChoiceBased on 566 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.1
Staff
9.1
Value for money
8.7
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 June 2023
Birta
IcelandCoffee in the breakfast was not good. Would be nice to have a proper barista machine.
Room was really nice, location perfect, staff friendly and helpful, breakfast good and nice to have a nespresso in the room for the morning coffee!
Stayed in June 2023
Reviewed: 15 June 2023
Joanna
United Stateslimited parking space
very clean, comfy bed, friendly staff and great location!
Stayed in June 2023
Reviewed: 11 June 2023
Ayan
United KingdomGreat Location, comfortable bed.
Stayed in June 2023
Reviewed: 9 June 2023
Bonnie
United StatesThe location was a long walk to old town (30-45 min). The hotel is centrally located to everything else though like food halls, parks, the main Train Station et al. I quickly figured out (Google directions on google map) how to use the Tram system which is several blocks from the hotel. With Trams, Warsaw was a breeze. Although many people find Warsaw very walkable, the Tram system runs everywhere for those who don't. Of course taxis are easily available as well.
Beautiful, stunning, comfortable modern room with terrace. Helpful staff.
Stayed in May 2023
Reviewed: 8 June 2023
Rana
KuwaitNA
staff very friendly and helpful rooms are clean and spacious beds and pillow are so comfortable
Stayed in June 2023
Reviewed: 6 June 2023
Wieslawa
CanadaI think coffee should be available for guests free of charge. Self serve.
Our room was lovely. Clean and comfortable.
Stayed in May 2023
Reviewed: 5 June 2023
Judy
United Statesbike was broken in gym parking was very difficult to fit in and get out
amazing room with balcony wonderful breakfast and coffee staff were helpful and nice good gym walking distance to restaurants even walkable to old town parking onsite big beautiful bathroom
Stayed in June 2023
Reviewed: 1 June 2023
Ewa
United Kingdomnothing springs to mind
quiet, understated elegance
Stayed in May 2023
Reviewed: 10 May 2023
Abramowicz
Polandwe found it nice but more like an apart hotel than a 5* hotel. it’s more a 4* facility.
it’s a beautiful property in a lovely neigbourhood.
Stayed in April 2023
Reviewed: 3 May 2023
George
United StatesExtremely helpful staff especially Magdalena. Large rooms with excellent furnishing
Stayed in May 2023
Reviewed: 29 April 2023
Tamás
HungaryGreat Butique hotel close to the center. The room was nice, well furnished. Bed was super comfortable, bathroom large. Breakfast was also excelent with various proposals. Staff polite and smart.
Stayed in April 2023
Reviewed: 24 April 2023
Frank
Norwaygreat terrace room, quiet, spacious. perfect location, great service.
Stayed in April 2023
Reviewed: 22 April 2023
Masayo
SwitzerlandSome staffs behavior were not professional for a five star hotel e.g., - chatting in front of the entrance door inside, blocking the access for the guests., no greeting, - a young cleaning lady rushing into the lift before I got off, without saying anything even after bumping - a male receptionist didn’t take my request to book the Signature restaurant No tea/coffee service available during the day at the salon
the location was quite central but quite area the apartment room was spacious and well decorated breakfast was good
Stayed in April 2023
Reviewed: 17 April 2023
Arunas
LithuaniaYou will arrange the breakfast menu, in which it is written that eggs benedict with a brioche bun, not with a baguette. If it's an English breakfast, learn how to serve it. I'm not talking about the restaurant in the evening, it's worthless, the bar can't even make a cocktail according to the recipe, they put a grapefruit strip instead of passion fruit. This is a mockery of the client. The entire staff of the restaurant needs to be completely changed, because they seem to be overworked. All other staff are very nice and helpful
The hotel is in a good location, boutique style, very comfortable rooms. We will definitely crash again if......
Stayed in April 2023
Reviewed: 28 March 2023
Sergey
IsraelNoisy birds at morning
Hotel was perfect with good location and service. The breakfast with a wide selection. Kind and helpful staff
Stayed in March 2023
Reviewed: 27 March 2023
Sarit
IsraelEverything was just great!
The hotel exceeded our expectations - the room was cozy and clean, with a very comfortable bed and a pampering shower. The service was excellent, the location is perfect. Breakfast - tasty and diverse.
Stayed in March 2023
Reviewed: 24 March 2023
Tatiana
United Statesunique style,large rooms,comfortable and very clean
Stayed in March 2023
Reviewed: 20 March 2023
Denice
United StatesThe property itself is beautiful and well located. The rooms are spacious, comfortable, and immaculate. Would stay there again and recommend it as well as their restaurant.
Stayed in March 2023
Reviewed: 23 February 2023
Andrius
Lithuanianothing
We will definitely come back. We spent a weekend in hotel, which is located in old town, not far from Kopernikus museum. Hotel room was very roomy, comfortable and clean. Restaurant Signature inside the hotel is worth of every good word, spoken by Michelin representatives. Perfect meals on breakfast and dinner, perfect staff. Best memories.
Stayed in February 2023
Reviewed: 23 February 2023
Haroldas
LithuaniaIn our room it is inconvenient to open WC door. You must step on curtain and floor heating grill.
Excellent breakfast. Perfect place and downtown spirit.
Stayed in February 2023
Reviewed: 2 February 2023
John
United Kingdombreakfast options
amazing value , great rooms and staff
Stayed in February 2023
Reviewed: 16 January 2023
Ali
United Arab Emiratesn/a
Good staff
Stayed in January 2023
Reviewed: 11 January 2023
Devon
Switzerlandparking is a little tight, but so are many hotels in European cities
the location is excellent & the choice of places to eat in the neighborhood is exploratory
Stayed in January 2023
Reviewed: 10 January 2023
Kateryna
SingaporeAmazing and stylish boutique hotel in the very nice neighborhood of Warsaw. on a separate note, customer service is fantastic, Magdalena helped us with everything we asked for and was always available if we had any questions. We felt there like home and will definitely stay there again if we we will be in Warsaw.
Stayed in January 2023
Reviewed: 2 December 2022
Svetlana
United KingdomThe spa is excellent!
Stayed in December 2022
Eptingen, Switzerland
Bad Bertrich, Germany
Santo Stefano dʼAveto, Italy
Moscufo, Italy
Clitheroe, UK
Kampot, Cambodia
Ancud, Chile
Avignon, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content