The service at the corridors was very loud and had annoying comments like don give the guests to many towels cause they’re stealing them.

Very comfortable room, everything what I need during the trip was inside and there is a very good breakfast.

Stayed in February 2024

German party on the ground floor late into the night that I could hear in my room at the second floor and couldn’t sleep.

Stayed in February 2024

Nothing to note.

Great breakfast with variety and fresh products, room was very comfortable, everything super clean and the staff is kind and always available to assist.

Stayed in November 2023

Rich choice breakfast, fresh fruits and vegetables, handmade waffles, fishes with many variants. Nice and clean room. Friendly and helpful personel. Easy and fast chech-in and check-out. It was my another acomodation in this hotel and as always perfect. I recommend! :-)

Stayed in October 2023

Location is near Station. Beach is 15 mins walk away

Stayed in July 2023

Nothing

Big clean modern hotel.

Stayed in June 2023

Hotel situated near to public transport and train station. Nice and clean room with view on city (4th floor). Amazing breakfast (salty and sweet snacks, fresh fruits and vegetables) + delicious handmade waffles. Good Wi-FI connection. Friendly staff. It was very good weekend in Swinoujscie with small walk to Ahlbeck, Heringsdorf and Bansin - thank you!

Stayed in January 2023

As I arrived it was far too cold at room. Location not the best. Personel not nice and informative.

Lovely disign of the room, I was really impresed. Very comfy room, very good breakfast with a wide choince. Check out time at 12. Good price.

Stayed in November 2022

All was fine

Excellent location very close to railway station, 10 mins walk from town centre and 15 mins from promenade. Friendly staff.

Stayed in October 2022

The location is a little bit far from the sea but in general, the neighborhood is very quiet, calm, and peaceful. So it is recommended for families especially if they have a car or bike to get to close places.

The breakfast is one of the best! there are many options and all have very good taste and high quality. So about breakfast, it is impossible to get tired of the food. The rooms are spacious with many spaces for resting, sleeping, and relaxing. The beds are very comfy but if you are a fan of hard mattresses and pillows maybe the first night would be hard to fall asleep :) cleanness is very good and if you are concerned about it, I recommend this place. In summary a very good place for a business trip.

Stayed in September 2022

No fridge

Stayed in July 2022

the girl in reception doesnt know what language lithuanians speak

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Stayed in May 2022

I arrived very early but still could leave my luggage and work on my computer in the lobby. There is a quiet space with computers and a conference table. The staff were very accommodating. The breakfast was superb!

Stayed in March 2022

We've been to your hotel several times already and there was almost ALWAYS a problem with heating in the room. This time it was the same again, our heating didn't work for a bit more than one day. So this is why our rate for comfort is low. Our bathroom was cold :-(

Delicious varied breakfast, friendly and professional staff. We felt very much welcome.

Stayed in February 2022

Courtesy of reception staff. Free parking.

Stayed in November 2021

the receptionist was not pleasant when we arrived to the hotel

very silent hotel, good breakfast, close to harbor

Stayed in August 2021

Receptionists control A/C and intentionally putting room temp to 22/23 deg. As a result you can’t lower temp in your room. For us it was insane. Housekeeping staff told me that receptionists were doing this and I was shocked. I had to go and personally ask receptionist to change it and she did it but with very unfriendly attitude. Typical Polish attitude, you feel like they can do something for you but they will make you feel like it was inconvenient for them. (And I’m Polish so I feel like I can put that comment) Hopefully they will be trained better in future. A lot of German ppl who doesn’t care about covid restrictions and staff was not trying to remind them to put masks on. Breakfast was so so, We stayed in hotel 2 y ago and Breakfast was much better. After first day of our stay this time we decided to eat breakfast outside of hotel.

Housekeepers doing amazing job with cleaning and actually they are very helpful and friendly. Comfy beds, We had room with balcony- amazing!,

Stayed in August 2021

One of the lift did not work during two days, so there was just one lift working... For this price I would have appreciate that the technical problem for the lift is solved faster.

Very good breakfast with a beautiful buffet, even with the possibility to cook a gaufre by oneself! Very good location, close to the town center and close to the station "Swinoujscie Centrum" when you arrive from Germany.

Stayed in August 2021

-

everything was perfect. I am really happy with everything. Location is amazing, room and beds were really spacious and clean.

Stayed in April 2024

Coffee on breakfast is not the best & a little bigger tv in a room would be awesome but it's my subjective point of view;) Also air-conditioning controller wasn't working but it might have been related to winter's aura so it was set for the hotel or I was too stupid to activate it xD

Almost everything

Stayed in January 2024

N/A

Excellent location. Exceptional breakfast- You can make your own pancakes 🥞 Big room with comfortable beds. Staff is very friendly and helpful. Safe garage to park cars.

Stayed in June 2023

Everything was great. I would stay here again.

Good location. Easy to find. Large modern comfortable well-equipped room. Comfortable bed. A desk to work at. Big modern bathroom. Lots of power sockets all in the right places. Breakfast was also very good. Quality ingredients, lots of choice. Strong, reliable WiFi. Good value for money.

Stayed in April 2023

Food at Breakfast was old, partially not good anymore

Stayed in December 2022

1. Woman demands my ID card. I politely explained in the UK we don't have them, but I wished we did. She grunted. 2 she demanded my Passport. I showed her my digital passport. 3. She declined it and I explained I would have to empty my bag for the paper one. She told me to do it on the counter. 4. She DEMANDED payment before I saw the double room I had booked,, insisting it was exactly the same as the photo on my booking. It was not. 5. I was given a shoe box room and it was impossible with no room to even get around the bed. There was no Armchair as in the photo or even the space for one and although a large footstool, this totally blocked the entrance to the shower room and in hindsight should have put it in the corridor as had to keep moving it. It was clearly NOT the room in the picture. She aggressively said I had to contact Booking.com. She did not understand that it is her hotel that advertises the rooms and submits the photos to Booking.com. Not the reverse! PLEASE AVOID.Don't have your day ruined, like mine. 6. I said I was leaving but she said she would take the money anyway and she insisted that the Hilton did not have ANY room as in the Hilton reservation! [and is shown on this review by Booking.com] 7. The temperature in the room was over 40 and being tiny was impossible to stay in. The customer can not adjust the air temperature & he said she would. But nothing changed and she finally said "housekeeping would show me another room". I waited and waited but nobody came and I was never given the room I booked and is illustrated. 8. Clearly, she is in the wrong job, but why should I pay her wages to insult me? 9. I was so lucky the following night as in previous hotels I was treated normally and welcomed!.

The attitude of the woman in Reception and the room she gave me totally ruined my day, I arrived excited as I have stayed in Hiltons many times, but she is totally in the wrong job..

Stayed in September 2022