No complaints.

Hotel was great. Due to low occupancy during my visit my room was upgraded to the biggest one available in the category I reserved, and it had a brilliant view out over the royal road. Right in the heart of everything historic in Warsaw, and anything else you would like to see is only a bus ride away. Staff were the highlight for me, extremely helpful to me as a solo traveler with recommendations for food, things to see, etc. Would recommend especially for first time visitors to the city as well as solo travelers.

Stayed in April 2024

Dream place to stay

Stayed in April 2024

Decoration of entrance lounge. It could be more elegant. Flowers would help.

Breakfast, room appointment, location, helpfulness of staff, concierge services and their excellent knowledge

Stayed in April 2024

N/A

Great historic hotel building, perfect location - in the middle of the "king's walk", awesome recreated restaurant space, very nice dinner (good food and selection) in the hotel's restaurant, cosy spa, comfortable nicely decorated room.

Stayed in April 2024

Nothing

Location and the staff

Stayed in April 2024

Breakfast : service and products not up to a 5 star level. Too few top quality regional Polish products. Young staff not properly trained and not pro-active enough towards the guests.

Beautiful building, well kept, outside and inside. Comfortable room and well serviced. Location : great for all your trips around Warsaw.

Stayed in April 2024

Nothing

Every things perfect

Stayed in April 2024

A bit expensive

Location, style, first-class team, pool and sauna

Stayed in April 2024

Nothing!

Great service, the concierge was lovely and kindly booked us a romantic dinner for 2 at a local restaurant. The hotel is beautiful, room service was tasty and the bars downstairs were great for cocktails. The rooms were great, very clean and modern. Bed was huge and very comfortable. We didn't get disturbed by any noise through the night. They even gave us some homemade chocolates for our anniversary, which was a sweet touch.

Stayed in February 2024

I wish I could have stayed longer.

True luxury. Delicious cafe

Stayed in March 2024

Nothing to declare

Clean The odor of the waiting room and rooms corridors Spa Staff’s kindness Breakfast Decoration ALL! Ps: it was my daughter’s bday celebration and I noticed it on my reservation. When we arrived we had a surprise (Cafe Bristol cake, balloon and confetti). So cute and lovely. Thank you!

Stayed in March 2024

Washroom should have basic toiletries,

The price is lil high compared to the nearby 5star hotels,

Stayed in February 2024

Beautiful luxury hotel, clean, comfortable , spacious room and bathroom. Very helpful stuff.

Stayed in February 2024

No suggestions

Staff and room with excellent. Great breakfast. All around great experience.

Stayed in March 2024

The buffet brealfast was nice .... good selection of cereals, meats, cheeses, bread, fruit, cakes, juices, etc, however, the quality of the hot food was poor. The sausages were like rubber, the rashers (bacon) were full of fat. There were no waffles or pancakes, and the scrambled eggs were runny.

Had a nice comfortable stay. The room was nice and the quality of the buffet breakfast was good (not excellent). There was a nice view of the Christmas lights from the room window. The hotel is perfectly located between the old and new parts of the city. Highly recommended !!

Stayed in February 2024

Nothing

The location of the hotel, staff that went beyond to meet your needs.

Stayed in February 2024

All Good

Team

Stayed in January 2024

Lack of toiletries in bathroom, however when requested they were provided. Noise issue with an adjoining room but the hotel staff were extremely accommodating and assisted with finding a new room of the same size.

Great Location for access to the city, very clean room, the bed was extremely comfortable and the hotel had an overall wonderful interior design style and finishes. The Breakfast was fantastic and the Hotel Bar was a great place to enjoy a drink at night.

Stayed in January 2024

The room was not soundproof: we could hear everything that was going on in the room next door.

A really nice hotel, located in the center of Warsaw. The room was very large and quite new. The bathroom was clean and super nice.

Stayed in November 2023

N/a

The room was beautiful, spacious and comfortable. Room service was superb. Breakfast very good. The bar was also lovely with great service and great cocktails.

Stayed in December 2023

Our room was on the sixth floor and the design of the building meant that we had a window which was only half height from the floor to ceiling. Therefore, the room had reduced light. Not great in December. Would love to stay again when next in Warsaw - but not sixth floor

Beautiful hotel. Design and decor excellent. Staff very professional and friendly. Location superb

Stayed in December 2023

the professional service and friendliness as well as the attention to details.

Stayed in November 2023

New room was good

Stayed in October 2023

I didn't really have any complaints, but if I had to nitpick, I would say I didn't like how tall the bathtubs were in my junior suite. I am disabled and fell twice getting in and out of the tub. The front desk was very accommodating and found me a studio suite with a walk in shower which I absolutely loved. Only issue with that is the Studio Suites are more expensive and it would have been nice if Marriot had comped me the price difference, but like I said, I'm just nitpicking. I extended my trip by a few days so that I could go to Prague for a couple of days and my Grand Suite has a tub only, but not nearly as bad as the Junior Suite as there is a lot more room to get in and out of the tub.

The rooms were amazing. I stayed in a Junior Suite, a Studio Suite, and a Grand Suite. The breakfast was like something I've never seen before for a continental breakfast. It was amazing. Also, the location could not be beat. The staff was very friendly and accommodating and my hotel driver was excellent. I even hired him to bring me to Prague for a couple of days!!!

Stayed in November 2023