Sławkowska 3, Old Town, 31-014 Kraków, Poland
#11 of 268 hotels in Kraków
Guests' ChoiceBased on 379 hotel reviews
9.4Cleanliness
9.7
Comfort
9.8
Location
9.9
Facilities
9.5
Staff
9.5
Value for money
9.0
Free WiFi
9.3
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End of dialog contentReviewed: 6 May 2024
O'brien
United KingdomExcellent breakfast. Very helpful & friendly staff.
Stayed in May 2024
Reviewed: 5 May 2024
Astrid
NorwayThe double beds are quite small. One of the days we did not get clean towels
Breakfast was fantastic, very nice staff and facilities. We loved it.
Stayed in May 2024
Reviewed: 5 May 2024
Cassidy
IrelandThe WiFi is not consistent.
The staff are extremely polite, informative and help the guest to go to the best value experiences in the city.
Stayed in May 2024
Reviewed: 4 May 2024
Amyz29
IrelandAbsolutely amazing hotel. So clean, staff so friendly, ideal location. Will be back!
Stayed in May 2024
Reviewed: 3 May 2024
Malcolm
United KingdomCould not control room temperature Could not access British TV channels No English speaking film channels No British tv sports channels
Central location close to the main square. Quiet location Quiet within the hotel Comfortable room Large bed Excellent shower Decor State of repair was good
Stayed in April 2024
Reviewed: 2 May 2024
Dorothy
United StatesOn our last night I had ordered a taxi and boxed breakfast as we had prepaid for our breakfast each day to be ready at 3am. Taxi was not ordered and breakfast was not made to take on the go. Thank goodness taxi was parked in front of hotel and left with out breakfast that cost me money for something we paid 60.00 dollars for
Loved the staff bartenders and staff in the restaurant. Waitresses in the morning very attentive to our every need. Front desk staff very clean hotel
Stayed in April 2024
Reviewed: 1 May 2024
Cara
United KingdomNothing. This hotel was amazing and we had a great 4 night stay. Cannot wait to come back and stay again!
The location was amazing! Walking distance from everything, right around the corner from the main square. The room was beautiful and spotlessly clean, very comfortable bed and very quiet we couldn’t hear any noise from outside. The staff were all lovely. Reception staff and maid staff always smiled and said hello as we walked past. Really enjoyed the indoor pool, very relaxing after a day walking around the city. Airport transfers were great also. Highly recommend this hotel!
Stayed in April 2024
Reviewed: 1 May 2024
Norberto
Puerto RicoClean and location
Stayed in April 2024
Reviewed: 23 April 2024
Moza
United Arab EmiratesLocation
Stayed in April 2024
Reviewed: 15 April 2024
Ciara
United KingdomIt was all lovely
Location was brilliant, it was really central, the square was just around the corner and yet the room was lovely and quiet. The staff could not have been more helpful, the beds were comfortable and the decor opulent yet modern. I was there with my son and we both found the experience really excellent
Stayed in April 2024
Reviewed: 5 April 2024
Sara
United KingdomBeautiful , clean hotel
Stayed in April 2024
Reviewed: 5 April 2024
Michaela
United KingdomLocation, decor and facilities
Stayed in March 2024
Reviewed: 2 April 2024
Roxanne
United KingdomThe hotel was beautiful, clean & decorated beautifully. The staff were all lovely. Our room was very spacious and spotless everytime we returned. The location is in the centre of the square so everything is walkable. I couldn't recommend this hotel enough. The pool and spa area is also an added bonus and again was so clean & quiet. Loved our stay and will be booking a Hilton Curio again.
Stayed in March 2024
Reviewed: 1 April 2024
Torill
NorwayDid not like the pillows, they were too hard.
We did not try the breakfast, but it looked amazing. The spa was really good, I thought the pool was a little bit cold, we had the hot stone massage (10/10) and a full body scrub. The room was big and beautiful, comfy bed.
Stayed in March 2024
Reviewed: 28 March 2024
Amanda
United KingdomJust one small thing. The single coffee machine is not sufficient and I waited about 10 mins to get a coffee at breakfast whilst two teenagers dithered about their choices.
Everything. The hotel was immaculate and smelt lovely. The staff could not have been more helpful, kind and friendly. It is beautifully furnished with top quality fixtures and fittings.
Stayed in March 2024
Reviewed: 27 March 2024
Iliana
GreeceCheck out process made very difficult by a certain receptionist. After almost 45 minutes a very kind manager stepped in and resolved the matter.
The hotel has the best location possible and is beautiful. Breakfast was very good and staff in their majority very kind .
Stayed in March 2024
Reviewed: 25 March 2024
Robert
United KingdomNothing
Classy
Stayed in March 2024
Reviewed: 22 March 2024
Mark
IrelandClean, modern, great facilities and central.
Spotlessly clean and well appointed with great facilities and so central.
Stayed in March 2024
Reviewed: 22 March 2024
Kirsty
United KingdomThis hotel is lovely. It feels luxurious, it's clean, staff are friendly and helpful. Best of all is it's location. It's very central without being noisy. Would stay here again
Stayed in March 2024
Reviewed: 18 March 2024
Graziella
MaltaFantastically central, just off the main square … lovely decor … gorgeous breakfast … very enjoyable stay!
Stayed in March 2024
Reviewed: 7 March 2024
Darius
United KingdomNothing
The desing of the room's and the quality of the room is exceptional! Would deffinetly stay next time around.
Stayed in February 2024
Reviewed: 4 March 2024
Eimhear
IrelandNothing
Facilities and swimming pool/ sauna
Stayed in March 2024
Reviewed: 3 March 2024
Hayley
United KingdomEveryone was 10/10
The hotel is perfect!!! It is one of the nicest hotels I have ever stayed in. The scent when you walk through the hotel is beautiful…. Such a lovely touch! Rooms were very spacious and the spa and treatments are exceptional and the location excellent couldn’t be in a better position.
Stayed in March 2024
Reviewed: 3 March 2024
Nikolaos
PolandExcellent hotel, very clean, great location and super friendly staff
Stayed in March 2024
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