Kupa 15, Old Town, 31-057 Kraków, Poland
#113 of 269 hotels in Kraków
Guests' ChoiceBased on 122 hotel reviews
8.8Cleanliness
9.1
Comfort
8.8
Location
9.6
Facilities
8.5
Staff
9.1
Value for money
8.8
Free WiFi
8.9
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End of dialog contentReviewed: 15 May 2024
Laufer
United StatesGreat place
Stayed in May 2024
Reviewed: 3 April 2024
Monika
Czech Republic- great location - tasty breakfast in a restaurant close by - spacious room facing calm street - friendly and responsive staff - very clean - room looked exactly like on photos - self check in
Stayed in April 2024
Reviewed: 24 March 2024
Jones
United Kingdomsuper Location 5 min walk to the square a few cafes and restaurants close by Easy check-in clean and comfortable
Stayed in March 2024
Reviewed: 8 March 2024
Katrin
United KingdomAll was good!
Everything was perfect and easy. Really liked the self-check in option which was easy to navigate and well communicated. The little thoughtful touches in the room (tea, sweets, shampoo) create a lovely atmosphere and I felt very welcomed as a Solo Traveller.
Stayed in March 2024
Reviewed: 1 March 2024
Matthew
United Statesnothing
Hands down this is the best apartment/hotel we have ever stayed in. Fantastic location in the center of Jewish district Kazimierz on very quiet street. Really nicely located with lot of history around, next to old synagogue. Our room was spacious and equipped with turntable and collection of R&B, jazz, and rock records! Very close to Nowy Square where we had an amazing breakfast in a nearby café, all included in room price!
Stayed in February 2024
Reviewed: 27 February 2024
Maria
United KingdomThis sympathetically renovated and stylishly furnished hotel exceeded our expectations. It was elegant, comfortable and spotlessly clean. Marzena, and her staff, couldn't have been more kind or helpful. Bardzo dziękujemi! We will definitely stay again.
Stayed in February 2024
Reviewed: 17 December 2023
Dizzy1664
United KingdomI seriously can't think of anything that I didn't like.
Great location in the Jewish quarter. Plenty of bars, restaurants, and supermarkets around the local area. Around 15 minute walk from the old town (I walk fast). Good communication from the manager, who updated me with instructions on checking in. And also good response when I requested the use of other facilities such as an iron. The hotel is very nicely furnished, and is kept very clean by the cleaner, whom I must mention because she does a fantastic job and always greets you with a smile. The room was great! I booked for 5 nights, and I travelled solo, so booked the smallest room with a single bed, and the room was perfect. Comfy bed, TV, hot drink facilities, mini fridge, en-suite shower and toilet. Couldn't ask for more. Overall, I would recommend booking into the Karmel. I will definitely be staying here again when I return to Krakow.
Stayed in December 2023
Reviewed: 18 October 2023
Paul
United KingdomNothing to report
Great hotel close to the centre and the castle, was easy to check in with the key safe system. Lovely quiet hotel clean and tidy. Easy access to local amenities. Not far to travel to the train station for train to airport and bars are close by.
Stayed in September 2023
Reviewed: 5 October 2023
Audna
IcelandThe bed was not comfortable but fixed it with an extra layer of comforter.
Great location. Mostly quiet during weekdays. The neigbourhood less touristy than old town. Interesting things to see and good restaurants. Large room. Clean. Nice furniture, lights and retro details.
Stayed in October 2023
Reviewed: 1 October 2023
Dale
AustraliaPerfect
Comfortable bed, soft furnishings were really nice. Great shower, perfect Internet and lovely helpful staff that carried our cases up stairs for us. Definitely stay again, very well priced. We are private hosts of properties back in Tasmania, can clearly tell that the owners are up to date with all things hospitality. We stayed in room 2
Stayed in October 2023
Reviewed: 17 September 2023
Brendan
IrelandAs above - Absolutely enjoyed every aspect of my very enjoyable stay at Aparthotel Karmel .
My stay at Aparthotel was excellent . Very impressed with Hotel manager Piotr and his cleaning staff ( Irma ) . His communication skills were very helpful in so many way's and i would have no problem to recommend this very nice place in the heart of the old Jewish Quarter to anybody . Everything was of the highest Quality . Brendan .
Stayed in September 2023
Reviewed: 30 August 2023
Yuliya
BelarusI wish the rooms where aired/ventilated better before check-in. The wardrobe smelled after someones sweated clothes, however it's minor inconvenience for me.
I am amazed by the smooth check-in, and how the quite and cozy yet very rich in terms of bars/coffee/food and attractions the area is. The house where the hotel is situated is very pretty. There are conditioners, it is possible to stay with a pet and it's relatively affordable (considering the district - it's perfect!). It feels like the staff really cares about their tenants! I really dislike the vibe of typical hotels when everything is unnecessarily huge, sterile and overcrowded, but this place despite it's classic style made me feel like I'm home, because it's cozy, calm, the stuff is almost invisible and when you meet people everyone smiles and cheers each other. Loved it!
Stayed in August 2023
Reviewed: 13 August 2023
Lenore
GermanyBeautiful rooms, excellent location, very good value
Stayed in August 2023
Reviewed: 9 August 2023
Stefan
Polandlocation, room, breakfast.
Stayed in August 2023
Reviewed: 7 August 2023
Olga
UkraineEverything was great.
Stayed in August 2023
Reviewed: 31 July 2023
Olena
UkraineJust a note for the travellers with big luggage - property has no elevator.
Sparkling clean hotel in the nice neighbourhood.
Stayed in July 2023
Reviewed: 23 July 2023
Viktoriia
SwitzerlandI liked everything!
Lovely place to stay in Krakow! Very clean, authentic and cozy room- felt like home. Please don’t change anything- keep it how it is at the moment! The stuff is very helpful and could help me with all my questions and requests. Lots of restaurants and shops around the corner. I can definitely recommend this place!
Stayed in July 2023
Reviewed: 18 July 2023
Manzhelo
UkraineAt the evening i met some troubles with hotels WI-FI. It doesn't work good enough.
Brilliant breakfast. Delicious, located close to the hotel, good choice for the morning due other cafes are close. The hotel is very clean, the staff is inconspicuous, the "help yourself" principle is very good. At the same time, Pyotr is always ready to answer all questions and provide support - thank you for that and I don't understand how he manages to always be in touch with so many clients, while remaining so friendly and polite. The hotel is located in the very center of Krakow - it is convenient to get anywhere. All the best cafes and restaurants are within walking distance. And I especially appreciate its atmosphere - ancient, real, luxurious Poland.
Stayed in July 2023
Reviewed: 4 July 2023
Charles
United StatesCarrying my luggage up and then down two long 21 step staircases was quite challenging.
I did not have breakfast at the hotel on either of my two days there. The hotel’s location in the middle of Kazimierz was excellent.
Stayed in July 2023
Reviewed: 16 June 2023
Marcelina
PolandFantastic location in the heart of Kazimierz, comfortable bed, easy checkin system, really nice, helpful owner, who happens to be a guide as well - much appreciated. Great breakfast with many options to choose from. I am definitely coming back
Stayed in June 2023
Reviewed: 22 May 2023
Palii
SlovakiaRoom for on person was really small. Expected it to be bigger. It was a bit loud because of clubs on streets near by, so take earplugs with you. Also baggage room is not very safe because staff is out and anybody can take key and open it.
Room, sheets and bathroom were very clean! Location is great - I did not use public transport at all. Very close to city centre.
Stayed in May 2023
Reviewed: 3 April 2023
Hande
ItalyNothing
I was traveling alone and looking for a clean, comfortable, not expensive place to sleep only really.. with a walking distance to old town so hotel Karmel met all my expectations in that sense. Smooth easy check in, the Kazimierz area is also very unique and nice, full of nice restaurants cafes.
Stayed in April 2023
Reviewed: 2 April 2023
Michał
Germanynot exactly my problem but I don't think this place is accessible for people with disabilities
very good internet, absolutely fabulous breakfast, very good value for the price, great location, very clean
Stayed in April 2023
Reviewed: 20 March 2023
Лядрик
UkraineVery friendly stuff and beautiful room. Thank you!
Stayed in March 2023
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