Skip to main content
  1. Hotel reviews homepage
  2. Poland hotel reviews
  3. Lesser Poland hotel reviews
  4. Kraków hotel reviews
  5. Reviews of Hotel Indigo Krakow - Old Town, an IHG Hotel

Reviews of Hotel Indigo Krakow - Old Town, an IHG Hotel 4 stars

Filipa 18, Old Town, 31-150 Kraków, Poland

#19 of 268 hotels in Kraków

Guests' Choice

Review score

Based on 354 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.7

  • Facilities

    9.4

  • Staff

    9.6

  • Value for money

    9.1

  • Free WiFi

    9.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 30 April 2024

    8.0
    Another very enjoyable stay. I will be back again.
    • Business trip
    • Solo traveller
    • King Bed Standard
    • Stayed 5 nights

    Nothing that I didn't like, though maybe better sound insulation in windows would be helpful, as the noise of early morning waste bin collection was rather intrusive.

    Breakfast: Eggs Benedict were delicious. Good selection of cold meats and cheeses. Room: very comfortable, though a little noisy from outside sometimes Location: excellent, just a short walk to the city centre

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Bed Premium
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!!

    The hotel was beautiful!! Exceptionally clean, staff very friendly and helpful plus in a fab location, 5 minutes walk to the main square. The breakfast was excellent and the food in the bistro was also excellent. Would definitely recommend and if we ever returned to Krakow would not hesitate to stay there again.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Bed Standard
    • Stayed 5 nights

    laundry room

    breakfast, room and location

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Perfect short get away hotel
    • Business trip
    • Solo traveller
    • Queen Bed Standard
    • Stayed 2 nights
    • Submitted via mobile

    Small elivator

    Location to old town

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Relaxing and enjoyable and was happy with perfect location to be able to walk everywhere
    • Leisure trip
    • Couple
    • King Bed Premium
    • Stayed 6 nights
    • Submitted via mobile

    Bedroom lack of storage

    Location was great. Near to all the sites. Staff were helpful and friendly.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Would recommend
    • Leisure trip
    • Couple
    • King Bed Standard
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Very exceptional

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    Highly recommended
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location, the hotel is very clean and well maintained. Wonderful breakfast, although it was a bit expensive.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    Hotel Indigo great hotel and location
    • Leisure trip
    • Couple
    • Queen Bed Standard
    • Stayed 3 nights

    Can't think of anything I didn't like!

    Location location location. Easy walk to old city wall, close to all amenities but without the noise Staff very friendly efficient and helpful. Bedrooms well appointed coffee machine hairdryer and iron if you were sad enough to want one on a city break!

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Would highly recommend
    • Business trip
    • Solo traveller
    • King Bed Standard
    • Stayed 4 nights
    • Submitted via mobile

    Good selection of hot and cold dishes for Breakfast Location is excellent for the old town and office

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Wonderful gem hotel close to the heart of Krakow with a touch of style and taste.
    • Business trip
    • Group
    • Queen Bed Standard
    • Stayed 4 nights

    Hard to find an unpleasant element, the elevator didn't work and we were at 5th floor but it was not really a fault since it was a temporary problem.

    This gem hotel is conveniently located close to the train station (you can take a direct train from the airport), has the most amazing breakfast (besides the usual breakfast elements it had the unusual option to order one of five or six warm meals that the chef was making specifically for you, from the Polish breakfast with eggs and high quality sausage to pancakes with cinnamon or maple syrup). Room was nicely decorated and the staff very responsive, especially the guy at the bar downstairs who could make just about any cocktail you'd ask with passion and friendliness.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Bed Standard
    • Stayed 4 nights

    No complaints!

    Breafast was excellent. Bar was cosy. Staff was super friendly and helpful.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Loved the hotel. Location excellent for old town
    • Leisure trip
    • Family with young children
    • Queen Bed Standard
    • Stayed 3 nights
    • Submitted via mobile

    Clean, boutique, great design elements

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Bed Premium City View
    • Stayed 3 nights
    • Submitted via mobile

    Hotel was spotlrss and Room was great.location was also great.

    Stayed in March 2024

  • Reviewed: 25 February 2024

    8.0
    7 Nights in Krakow
    • Leisure trip
    • Solo traveller
    • King Bed Standard
    • Stayed 7 nights
    • Submitted via mobile

    Loved the location of the hotel, half way between the train station (with a large shopping mall) and the market square, and next to a great local market. Was able to comfortably walk to the Jewish quarter, the Old Ghetto area, and Wawel castle from the hotel Staff were very helpful, and arranged one tour from the hotel for me. Hotel is clean, and my room was well maintained during my stay. A very comfortable bed. Breakfast was not included in my booking, but I did try the breakfast, and the food and selection was very good

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    A fantastic base for a long weekend in Krakow
    • Leisure trip
    • Couple
    • King Bed Standard
    • Stayed 3 nights
    • Submitted via mobile

    Fantastic location, extremely comfortable and great breakfast

    Stayed in February 2024

  • Reviewed: 23 February 2024

    9.0
    Great option for a short stay
    • Business trip
    • Solo traveller
    • King Bed Premium
    • Stayed 1 night
    • Submitted via mobile

    The room, despite high ceilings and fun decor, was quite cramped - and I got a superior one. There is almost no space for a suitcase if you have more than a carry-on size luggage. The bathroom lacks a good air exhaust/fan, which would be nice to keep the smells away from the room. Traveling for work, I would appreciate a couple more conveniently located electricity outlets to charge all of my devices. The food at the bistro downstairs was very good, but I was disappointed with the taste of coffee given its high price.

    The hotel seems freshly renovated and clean. The staff are pleasant and responsive. I liked the decor in the room and the high ceilings. They have a gym with a pretty good selection of equipment, but it is tiny - when there is one other person doing floor exercises, you are at risk of stepping on them. The breakfast was very satisfying. It was a medium-size buffet, with enough choices and the quality of food was excellent. The wifi in the room worked well. It was quiet.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Comfy but not something to be imagining
    • Business trip
    • Family with young children
    • Queen Bed Standard
    • Stayed 3 nights
    • Submitted via mobile

    Attitude of employees

    Location brand new

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two Single Beds Premium
    • Stayed 3 nights

    Stylish comfortable and clean rooms Fantastic breakfast, wide range of buffet options, with freshly prepared mains Compact but very well-equipped gym Perfect location - less than 5mins walk to Old Town or train station & tram stops

    Stayed in February 2024

  • Reviewed: 13 February 2024

    10
    Absolutely fantastic
    • Leisure trip
    • Family with young children
    • Queen Bed Standard
    • Stayed 4 nights
    • Submitted via mobile

    Absolutely loved the hotel, helpful staff,great location, beautiful tasty food.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    10
    Stunning hotel with lovely staff and exceptional food.
    • Leisure trip
    • Family with young children
    • Two Single Beds Premium
    • Stayed 4 nights
    • Submitted via mobile

    We loved everything.

    The decor was stunning. The staff are so welcoming, professional, and friendly. The food in the restaurant exceptional. Lovely location to walk in to town and also for pick up for tours.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    9.0
    Great location for a short stay in Krakow
    • Leisure trip
    • Couple
    • King Bed Standard
    • Stayed 3 nights

    The bar area although small is comfy and great to have a drink in. We had breakfast at the last minute on new year's day and it was very very busy. The staff did a great job of organising tables and accommodating everybody. Our room was very good with a window that opened!!!!

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Perfect
    • Leisure trip
    • Family with young children
    • King Bed Standard
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast wasn't that great, but that is maybe due to being in a different country and eating local breakfast.

    Stayed in November 2023

  • Reviewed: 10 January 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Bed Premium
    • Stayed 4 nights
    • Submitted via mobile

    Gym is a little small. Would like to see weights up to 30

    Beautiful rooms. Quirky in a hip way. Great bar, well stocked.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    9.0
    Great location near the square and train station
    • Leisure trip
    • Couple
    • King Bed Premium City View
    • Stayed 2 nights
    • Submitted via mobile

    A little pricey

    Great location. Close to the square and train station. Good breakfast.

    Stayed in December 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!