Plac Kossaka 1, Old Town, 30-106 Kraków, Poland
#63 of 268 hotels in Kraków
Guests' ChoiceBased on 789 hotel reviews
9.0Cleanliness
9.3
Comfort
9.2
Location
9.5
Facilities
9.0
Staff
9.4
Value for money
8.9
Free WiFi
8.9
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End of dialog contentReviewed: 7 May 2024
Jane
United KingdomThere is nothing not to like about this hotel
Hotel was in a great location plus they offer you free bikes to view the city
Stayed in May 2024
Reviewed: 1 May 2024
Hilary
United KingdomNothing
Rooftop restaurant
Stayed in April 2024
Reviewed: 30 April 2024
Ann
United KingdomNothing
Lovely hotel setting acseibel to local landmarks fantastic breakfast all you could think of and more dined in the restaurant twice for evening meal pork chops the best we v had anywhere.
Stayed in April 2024
Reviewed: 26 April 2024
Kenneth
United KingdomRoom was lovely. Good selection at breakfast but the hot food was only lukewarm,
Location was lovely over looking the river. Friendly helpful staff.
Stayed in April 2024
Reviewed: 24 April 2024
Beth
United StatesLocation was great! 10 minute walk through beautiful park to get to Old Town Market Square
Stayed in April 2024
Reviewed: 14 April 2024
Michael
United KingdomScrambled eggs in morning a bit runny
Staff were fantastic and roof top terrace restaurant was great value
Stayed in April 2024
Reviewed: 13 April 2024
Ellen
United KingdomWe could not have twin beds in the suite, only a double. Twin beds would have been perfect.
Well located just outside the Old Town. Tasty, well cooked breakfast with a good choice of dishes. Friendly, helpful staff. Our suite had a bedroom, en suite bathroom with bath, spacious sitting room with great view of the castle and river, and a separate, second toilet. Very quiet, despite road works outside.
Stayed in April 2024
Reviewed: 12 April 2024
Lisa
United KingdomConstruction work noise early in the morning
Hotel was beautiful and clean, nothing is too much trouble for the staff and breakfast was lovely.
Stayed in March 2024
Reviewed: 6 April 2024
Mark
United KingdomI know this isn’t the hotels fault but the work on the roads outside isn’t great but like I said nothing that the hotel can do about that however this will eventually it will Make it better by being on the tram route
Everything was outstanding from start to finish staff were fantastic and the facilities were brilliant nothing was to much trouble
Stayed in April 2024
Reviewed: 5 April 2024
Aïda
FranceBedding is very, very soft, but that depends of your preferences.
The location is very nice!!!! We loved the breakfast options and the staff was very kind and helpful (everyone!)
Stayed in April 2024
Reviewed: 1 April 2024
Jim
IrelandLovely staff and hotel was great.
Stayed in March 2024
Reviewed: 31 March 2024
Michael
United KingdomNothing, even the weather was great however the sky bar terrace wS half the price for a beer
All just perfect
Stayed in March 2024
Reviewed: 29 March 2024
Gerhard
AustriaAt the moment there is a building site in front of the hotel, what is of course not the fault of the hotel. In our room there was some noise, but really low (and the Hotel provided earplugs if needed). Once ready, the street and the square in front of the hotel will be very nice, I guess.
The Hotel is located close to the river and the Wawel castle. It is on the edge of the city center and all things tourists typically want to visit can be easily reached by foot. A parking garage is nearby, but the public parking space in front of the hotel can be used (to be paid hourly, but possible to book for about 60 PLN for the whole day!). Our room was very clean, the breakfast was fantastic, the sauna is small but absolutely sufficient and the roof top restaurant / bar has a really great view on the city (river, castle, etc.). The staff was generally friendly (restaurant, cleaning staff), the people on the reception desk were overwhelmingly friendly and helpful. We were three people (parents and 17 year old daughter) and Hotel Kossak managed to offer all items for 3 people (bathrobes, slippers, etc.) - many hotels fail here. Very close to the hotel are several supermarkets and restaurants and a streetfood stand. In the same block there is a department store with a big supermarket. This department store is a must-see for people who want to visit a department store with the charm of the 1970ies (strange, because this wonderful old city gives a very “young” impression). Our stay in Hotel Kossak from check-in to check-out was a great experience. Thanks – I really recommend this hotel.
Stayed in March 2024
Reviewed: 28 March 2024
Natalie
IrelandThe Hotel is immaculate and the breakfast was fantastic the view from the hotel was so beautiful facing the Vistula river and the Wawel castle perfect location overall. Staff are so friendly and helpful always welcoming especially Paulina she organised all of our tours and even packed a lunch that we could bring with us.
Stayed in March 2024
Reviewed: 26 March 2024
Sweet
IrelandIs in the middle of everything I need
Good location very clean
Stayed in March 2024
Reviewed: 25 March 2024
Lorraine
United KingdomSo much choice for breakfast, every diet catered for. Clean and modern hotel, staff very helpful. Toiletries and bottled water in room.
Stayed in March 2024
Reviewed: 25 March 2024
András
HungaryThe gym is very basic. The bed actually consisted of 2 matrasses instead of one single, but at least the hotel made an effort in making it a queen size bed.
Breakfast was splendid. Fantastic variety and quality of food. That was the main highlight of the stay. The hotel is in a good location, on the riverside, with easy access downtown on foot.
Stayed in March 2024
Reviewed: 23 March 2024
Piotr
United KingdomN/A
Very rich breakfast, nice comfortable room, beautiful view from the terrace and from the room.
Stayed in February 2024
Reviewed: 18 March 2024
Iryna
UkraineEverything is perfect, and very tasty breakfast! Very kind staff. Thank you!
Stayed in March 2024
Reviewed: 12 March 2024
Breege
IrelandRooms a little small. Combined bath and shower.
Very clean, lovely staff, lovely breakfast. Fabulous comfy bed and Rituals lotions and shower gel in bathroom.
Stayed in March 2024
Reviewed: 5 March 2024
Chrisanthos
GreeceI'm not sure if the view included to room amenities, nevertheless our view room was at the back of hotel, definitely we would like the view of castle and river. Also, the spa had not jacuzzi.
The hotel was close to old town, very good breakfast, clean room and comfortable mattress. Nice view from the top of hotel when we took our drink.
Stayed in March 2024
Reviewed: 29 February 2024
Zuras_sf
PolandAbsolutely great in every aspect. Localization, comfort, breaktfast, VIEW FROM THE WINDOW (photo attached, done literally from our 4th floor window), staff - all great. It feels there in every place, that someone who's running this place, really cares.
Stayed in February 2024
Reviewed: 28 February 2024
Stanislav
Slovakiaparking is paid TV is in hotel mode, and it is not possible to switch to HDMI or USB.
location, breakfast
Stayed in February 2024
Reviewed: 27 February 2024
Nina
United KingdomRoadworks outside the hotel Service in terrace bar - sat waiting to order drink for 20 minutes and ended up walking out
Good location and very clean
Stayed in February 2024
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