ul. Św. Gertrudy 12, Old Town, 31-048 Kraków, Poland
#45 of 268 hotels in Kraków
Guests' ChoiceBased on 2382 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.7
Facilities
9.1
Staff
9.2
Value for money
9.1
Free WiFi
8.7
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End of dialog contentReviewed: 7 May 2024
Purcell
IrelandThe hotel's location is excellent. It is adjacent to a park, through which you can walk in order to get to the central square. The walk takes less than 10 minutes. The hotel room was a decent size and the bathroom was well-equipped and very clean.
Stayed in May 2024
Reviewed: 7 May 2024
Sarah
United KingdomGreat hotel, lovely staff and ambiance- would recommend
Stayed in May 2024
Reviewed: 5 May 2024
Esther
United KingdomIts location.
Stayed in May 2024
Reviewed: 4 May 2024
Leith
Australian/a
Excellent position. 10 minute walk to the old town, which is very nice and has great restaurants. A little further you arrive at the most magnificent castle.
Stayed in May 2024
Reviewed: 4 May 2024
Lynne
United KingdomSuggest a couple of drawers in the room. Bigger choice of gluten free offerings at breakfast.
Central location, clean, comfortable, water and apples at entrance. Good value for money house wine. Lounge and bar area lovely. Staff so friendly. Towels changed daily if you want.
Stayed in May 2024
Reviewed: 3 May 2024
Mariola
United KingdomNothing
Very clean and polite staff! Room was very comfortable and great location
Stayed in May 2024
Reviewed: 3 May 2024
Diane
AustraliaBeing in the low level front room the noise from the trams interrupted sleep.
It was central to our holiday plans
Stayed in April 2024
Reviewed: 2 May 2024
Mui
United KingdomLocation was good, staff was very helpful . I love the gesture of putting a lime &orange water tap jug and seats at the corridor of the entrance . What a fantastic idea ! The room is clean .
Stayed in May 2024
Reviewed: 2 May 2024
Ginny
United StatesNo kleenex
Location to Old Town; parking; great breakfast
Stayed in May 2024
Reviewed: 1 May 2024
Steven
United KingdomLocation was great and staff are friendly .
Stayed in April 2024
Reviewed: 1 May 2024
Paula
United KingdomNothing
Lovely hotel. Excellent location. Very modern. Very clean. Perfect for a central krakow stay
Stayed in April 2024
Reviewed: 30 April 2024
Larry
CanadaLack of parking right at the facility
Well located adjacent to the old city
Stayed in April 2024
Reviewed: 30 April 2024
Sarah
United Kingdomn?a
EVRYTHINK WASWONDERFUL
Stayed in March 2024
Reviewed: 29 April 2024
Michelle
Poland.
.
Stayed in April 2024
Reviewed: 28 April 2024
Morrison
United KingdomThe heating was poor. The window was very draughty. Could have benefitted with having more clothing shelves.
Hotel was good. Location was excellent. There were nice touches as the hotel provided free water and apples. There was a fridge in the room and the safe was free to use . Good shower and hot water. Bed comfortable
Stayed in April 2024
Reviewed: 28 April 2024
Julie
United KingdomLovely boutique hotel, modern and freshly decorated. Rooms had everything you needed and were spotless. Breakfast was great with plenty of choice. The location was perfect for all the main tourist attractions .. right in the middle for main square, Kaismerz, river and Wawel Castle was at the end of the street .. Great find
Stayed in April 2024
Reviewed: 27 April 2024
Justine
United KingdomWe were staying for 3 nights and got upgraded for 1st night and told we didn’t have a choice , then had to move rooms for the subsequent nights. Would have preferred the same room for the whole stay . The upgrade was an amazing room but we were there for a hen do and wanted to unpack and settle after a late flight into krakow.
Lovely clean rooms , great location and friendly staff. The views were fab from the room and castle and centre were within a 15min walk. The bar area is cosy and great for relaxing. There is a lovely outdoor seating area which I’m sure is fab in the summer - we were very unlucky with the weather. Staff were all pleasant and the water and fruit in reception are a lovely welcome gesture . 12o’clock check out is also an added bonus when you have a late flight. We tried the breakfast one morning which is good value for money , large selection of hot and cold foods, juices and coffee. Would highly recommend this hotel and would happily stay here again. Great value for money with a little luxury .
Stayed in April 2024
Reviewed: 27 April 2024
Jessica
United Kingdomgood breakfast, perfect location close to centre but not loud or busy. lovely park across the road
Stayed in April 2024
Reviewed: 27 April 2024
Judith
United KingdomBar service not always available. Room service when requested, was not very thorough. Rooms were quite small but adequate for a short stay.
Excellent location for explore the City. Clean rooms. Good breakfast.
Stayed in April 2024
Reviewed: 26 April 2024
Georgevv
GermanyGuys, too few parking slots, but actually there are free slots in the street nearby
Stayed in April 2024
Reviewed: 26 April 2024
Nigel
United KingdomLovely hotel.. Pleasant staff. Nicely appointed bedrooms. Super breakfast. Good choices available.
A modern hotel, with all very good facilties. Central for everything. Close to all amenities. Thank you!
Stayed in April 2024
Reviewed: 23 April 2024
Julie
United KingdomLovely and modern
Great location
Stayed in April 2024
Reviewed: 23 April 2024
Debbie
United KingdomSlightly bigger room would have been nice .
Friendliness of staff, layout of hotel, food in fact everything 👍
Stayed in April 2024
Reviewed: 23 April 2024
Christina
United KingdomThere was a small incident with our meal in the restaurant but it was very noisy at the bar when ordering food but it was sorted fairly quickly m.
The hotel was in a perfect location, clean and they provided complementary water, snack and even a small bottle of wine. These gestures go a long way and will definitely return to the hotel.
Stayed in April 2024
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