Hetmanska 46, 15727 Białystok, Poland
#3 of 28 hotels in Białystok
Guests' ChoiceBased on 149 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
8.6
Facilities
9.2
Staff
9.3
Value for money
9.0
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 April 2024
Jacob
NetherlandsThe hotel is comfortable, plenty of parking, excellent level of service and kind staff. Everything is exactly as you would expect it to be for a hotel of this class.
Stayed in January 2024
Reviewed: 28 December 2023
Simona
GermanyThe acoustic could be a bit better, every time when the around neighbor rooms were closing doors, the room „vibrated“, so it was hard to sleep sometimes…
Really cozy and modern hotel, loved the room and restaurant! Got surprised with a tasty welcome Christmas dessert! 🎄♥️ Thank you!
Stayed in December 2023
Reviewed: 6 December 2023
Ilja
EstoniaNot possible to pay in euros
Very beautiful hotel. Best of the best.
Stayed in November 2023
Reviewed: 29 November 2023
Anna
AustriaSome cleaning issues, staff
Excellent breakfast, cozy and comfortable rooms, good restaurant
Stayed in November 2023
Reviewed: 16 October 2023
Alena
BelarusAll Thank you so much Wonderful service, helpful reception and very delicious breakfast
Stayed in October 2023
Reviewed: 12 October 2023
Tomasz
United StatesPay for parking
Big bed and soft
Stayed in October 2023
Reviewed: 2 October 2023
Nataša
CroatiaRoom is clean and modern. Staff is very friendly. Breakfast is very good. There is a very good restaurant in the hotel.
Stayed in September 2023
Reviewed: 29 August 2023
Kristine
LatviaIzcilas brokastis!
Stayed in August 2023
Reviewed: 20 August 2023
Zii26
LatviaA little expensive for dogs
Dog friendly. Close park. Car parking. Very delicious breakfast
Stayed in August 2023
Reviewed: 11 August 2023
Asta
LithuaniaNothing.
Breakfast was tasty. Staff friendly.
Stayed in August 2023
Reviewed: 10 August 2023
Pawel
PolandCouldn’t find anything
Pretty much all was very fine. Cleanest, feature and restaurant especially seasonal menu loaded with Kurki mushrooms . Staff was amazing!
Stayed in August 2023
Reviewed: 7 August 2023
Ilja
EstoniaCan not pay cash in euros
Amazing breakfast 🥣
Stayed in August 2023
Reviewed: 5 August 2023
Jean-noel
FranceA bit far away from center but since we had a car this wasn’t a major issue.
Modern and clean. Spacious room and nice breakfast.
Stayed in August 2023
Reviewed: 24 July 2023
Anna
LithuaniaAC is not working well, too hot at summer The staff is not helpful and attentive
Excellent and various breakfast Dinner is delicious! Parking nearby the hotel Room is clean and modern
Stayed in June 2023
Reviewed: 4 July 2023
Aliona
LithuaniaBreakfast is not really good. bad breakfast assortment.
Nice new clean hotel. We really enjoy the stay. Everything was really good. Comfortable bed and pillows. Good parking. Nice and friendly staff. Good restaurant in the hotel.
Stayed in June 2023
Reviewed: 3 July 2023
Katarzyna
PolandVery quiet, perfect for a good night sleep, free parking, nice breakfast.
Stayed in June 2023
Reviewed: 19 May 2023
Žilvinas
LithuaniaThere was some hair on bed sheets, the view from the window is not spectacular :D
Free parking, good breakfast, decent coffee. If you arrive late, there is a pizzeria downstairs, so you won't have to go anywhere
Stayed in May 2023
Reviewed: 19 May 2023
Artem
Cyprusa little bit remote from the city center
modern and spacious, quiet enough, delicious breakfast, nice in-house Italian restaurant
Stayed in May 2023
Reviewed: 19 April 2023
Kristaps
LatviaAll new, clean and modern. Great rooms, good breakfast assortment, easy to park a car.
Stayed in March 2023
Reviewed: 1 April 2023
Wieslawa
CanadaI would include breakfast with the stay , we almost didn’t book our stay at this hotel for that reason.
We enjoyed stay at this hotel , everything was excellent .
Stayed in March 2023
Reviewed: 23 February 2023
Ana
Serbiavery modern and confutable hotel. excellent breakfast and delicious food in the restaurant. very polite staff.
Stayed in February 2023
Reviewed: 19 January 2023
Ana
Serbianice
very good food, excellent breakfast and delicious choices for dinner. Very polite staff. The room is clean and nice equipped. I will come back for sure.
Stayed in January 2023
Reviewed: 30 December 2022
Madis
EstoniaVery nice and comfortable hotel
Stayed in October 2022
Reviewed: 21 December 2022
Sochneva
BelarusThank you a lot for prolonging time to sleep for free. That was really hard way due to border queues, we arrived to the hotel only in the morning, very tied and it was really pleasure to check in very quickly, quickly got breakfast for daughter and prolonged time to sleep! Thank you a lot! My second stay here, really like it.
Stayed in November 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content